BMW Cleveland

Quick Lease Deal I was looking for good deal on 2015 535i x lease and with one phone call and two emails the deal was done. Ken Johnson was professional and made my c I was looking for good deal on 2015 535i x lease and with one phone call and two emails the deal was done. Ken Johnson was professional and made my car leasing experience an enjoyable one. More

Purchase new M235 convertible I've purchased several cars from Debbie Bednar including my new convertible. Each time she has worked with me to provide exactly what I wanted, wheth I've purchased several cars from Debbie Bednar including my new convertible. Each time she has worked with me to provide exactly what I wanted, whether finding a vehicle in stock or building one at the factory. Debbie knows the products inside and out and provided invaluable information that resulted in a vehicle with options that met my needs. Overall BMW Cleveland does a fantastic job working with their customers providing an exceptional buying and servicing experience. I would highly recommend them to anyone looking to purchase a BMW, More

We purchased a used BMW here on a weekend. We originally did not intend to buy a car that very day, but the vehicle was as advertised and the saleman, Jim Laumer was excellant. Due to several r We originally did not intend to buy a car that very day, but the vehicle was as advertised and the saleman, Jim Laumer was excellant. Due to several reasons, the deal took longer than expected, but a lot of the staff stayed past closing to get us on our way. We appreciate the extra time that everyone put into helping us, including people in the shop, and the bmw genius we dealt with, sales, and finance. I apologize for not being able to remember everyones name that was involved, but thanks for the great service. I would not hesitate to purchase from Jim/BMW Cleveland according to our experience. More

Purchase new 328i GT Ken Johnson was professional, curteous and offered a great customer experience. Max (BMW Genius) was extememly knowledgeable and helpful. Overall ex Ken Johnson was professional, curteous and offered a great customer experience. Max (BMW Genius) was extememly knowledgeable and helpful. Overall exetememly happy with the dealership. This is our second car purchased here. More

New vehicle lease It was a good experience with a new dealership for us. Everyone there aimed to please and would recommend it to others. I liked that are salesperson It was a good experience with a new dealership for us. Everyone there aimed to please and would recommend it to others. I liked that are salesperson followed up with us after the fact. More

New High Mileage Lease Second purchase from this dealership and second purchase from Jeff Allen. Excellent experience both times. I definitely advise anyone in the market t Second purchase from this dealership and second purchase from Jeff Allen. Excellent experience both times. I definitely advise anyone in the market to stop here and talk to Jeff before going anywhere else. Awesome guy and extremely helpful. Thanks! More

New X5 I took delivery of a new X5 from BMW Cleveland.I have contacted BMW Cleveland through their internet sales, my request was picked up by Avery Weider. I took delivery of a new X5 from BMW Cleveland.I have contacted BMW Cleveland through their internet sales, my request was picked up by Avery Weider. I live in Michigan, I was little hesitant to buy a car from out of town dealership but after dealing with Avery, I felt very comfortable. I have to say that Avery has done a fantastic job, he has lot of patience, he explains every single detail of the car and works with us in getting a good deal as well, he is very prompt in responding to phone and emails. I would highly recommend this dealership and Avery for anybody who is looking for new BMW. Regards Srini More

New 750i X drive I just took delivery on a new 2016 750i xDrive last week. I worked with Debbie Bednar at BMW Cleveland. As always, the service and buying experience w I just took delivery on a new 2016 750i xDrive last week. I worked with Debbie Bednar at BMW Cleveland. As always, the service and buying experience were excellent. Deb makes buying a new car fun and low pressure. I have bought 4 vehicles from Deb in the last 4 years for myself and my family. I could buy these vehicles at any of the local BMW dealers - We keep coming back because of Deb. More

Outstanding I leased this car for my wife and Avery's patience and teaching ability was phenomenal. From the test drive to the delivery - all was very smooth and I leased this car for my wife and Avery's patience and teaching ability was phenomenal. From the test drive to the delivery - all was very smooth and seamless. Kudos also to Debbie Bednar who filled in one day when Avery was on vacation. She helped my wife with all the features choices. Appreciated that very much. The teamwork was outstanding. More

An exceptional experience in spite of an unfortunate glitch. I just took delivery of a very special car. Because I wanted kind of a special configuration (manual transmission, some special sport packages, color I just took delivery of a very special car. Because I wanted kind of a special configuration (manual transmission, some special sport packages, color choice, etc.) on a 435i for my first new car since 2006, I spent a considerable amount of time with Deb Bednar and with her patient assistance decided to special order a 2016. Unfortunately, the day I was to pick it up, with absolutely no fault on the part of BMW Cleveland, someone backed into the side of my car. Their treatment of me in a situation which obviously cost them a lot of money could not have been more fair. I was given the option of waiting to see the repair and then having the choice of accepting that car or ordering another one. I was not pressured in any way by anyone at BMW Cleveland. The repair work was perfect. I could not detect any sign of the repair and ended up deciding to take that car. Through all of this everyone involved was great. Obviously Deb Bednar, but also Joe who helped with finance and explaining some features and Ryan the techie guy who spent a few hours patiently explaining all of the features on my car to a very un-techie me. Thanks to all Dave Hill More