BMW Cleveland
Solon, OH
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BMW X5 Purchase After many years of working with BMW Cleveland, I had another excellent experience purchasing a new X5. Many thanks to Chad for his time and efforts After many years of working with BMW Cleveland, I had another excellent experience purchasing a new X5. Many thanks to Chad for his time and efforts involved in our purchase! More
Jeff Allen is the best This is my 5th car with Jeff - and it just gets better and easier. The rest of the dealership from Beverly in service to Ruan - the genius service to This is my 5th car with Jeff - and it just gets better and easier. The rest of the dealership from Beverly in service to Ruan - the genius service to cover the new features. Thoroughly enjoy the experience. More
BMW X6 I have bought/leased numerous vehicles through Deb over the last few years. She is always attentive to my needs. Has always found me what I am looking I have bought/leased numerous vehicles through Deb over the last few years. She is always attentive to my needs. Has always found me what I am looking for. worked to get me a good price in the range i am seeking. And always seems to have a bright, shiny, new BMW waiting for me on the showroom floor. In summary...you see I keep coming back and making the drive from Warren...there's a reason. :-) More
Great Experience Chad was very helpful, friendly and informative. Everything went smoothly and I felt comfortable with the entire process. Very professional dealership Chad was very helpful, friendly and informative. Everything went smoothly and I felt comfortable with the entire process. Very professional dealership. I'm very happy with my BMW. More
very good experience to buy a car It is a well organized team. Each one has done a wonderful job to perform their work. Ken and Ryan answered all the question I asked and make su It is a well organized team. Each one has done a wonderful job to perform their work. Ken and Ryan answered all the question I asked and make sure that I pick the right car and drive comfortably. I recommend the dealership with no hesitate. More
Best Car Buying Experience This is the third car I've purchased from BMW Cleveland and from SuperSalesPerson Debbie Bednar. This last purchase was consistent with the first and This is the third car I've purchased from BMW Cleveland and from SuperSalesPerson Debbie Bednar. This last purchase was consistent with the first and second - honest up-front discussions on features and pricing, honest and genuine input from Debbie on worthwhile features for me (saving me $$ on those features not important to me) - with the process basically being that Debbie and BMW Cleveland do exactly what they say. I will be coming back to them for future purchases. Service throughout the years has been A-1 as well. For those in Cleveland, you should look into their Summer/Winter tire change service. Reasonable cost, and they store the tires! More
Leased X3 All went well. Ron was there to answer all my concerns and questions. All employees friendly and there to please. Would hope to buy or lease with BMW All went well. Ron was there to answer all my concerns and questions. All employees friendly and there to please. Would hope to buy or lease with BMW Cleveland in the future. More
Totally Awesome Experience This is our second BMW we have bought from Debbie and Cleveland BMW. We highly recommend Debbie and this dealership. Each time our buying experience This is our second BMW we have bought from Debbie and Cleveland BMW. We highly recommend Debbie and this dealership. Each time our buying experience has been smooth, simple, and professional executed! Debbie is a pleasure to work with. We have traveled out of state to buy from Debbie and Cleveland BMW, due to the awesome experience. More
Very professional and supportive. This dealership has a large inventory and very knowledgable sales professionals. They helped identify the X3 we wanted and they were very generous wit This dealership has a large inventory and very knowledgable sales professionals. They helped identify the X3 we wanted and they were very generous with allowing us to take the car to our home so my husband could look at the car since he was unable to get to the dealership. More
Great vehicle, Poor sales service We liked the car when we first saw it and how clean it was until the test drive, it road well but its braking power was very poor so our salesman gave We liked the car when we first saw it and how clean it was until the test drive, it road well but its braking power was very poor so our salesman gave only one option to cut the rotors, after taking the vehicle home I didn't realize it at the time but the brakes were only about 80% working because the pads were not new. As the vehicle was being Inspected he looked at the pads their was only 75% on one side of pad and 60% on the other half. The front rotors were cut to minimum by your service department. I had my mechanic replace front brakes and rotors and now I feel safer because I have 100% front brakes. The one thing I though strange was that they could not find a work order that it even went though the shop. More