BMW Cleveland

Purchased a used vehicle Purchased a used convertible for my wife. Jim Laumer went above and beyond to accommodate our busy schedule. The paper work was prepared promptly. E Purchased a used convertible for my wife. Jim Laumer went above and beyond to accommodate our busy schedule. The paper work was prepared promptly. Excellent experience. More

BMW X5 Sales man Chad Cyrus and Lamont Williams they were awesome. really professional gave me great deal. this was one stop shop.We met with the finance off Sales man Chad Cyrus and Lamont Williams they were awesome. really professional gave me great deal. this was one stop shop.We met with the finance officer , who was also very professional. My experience overall was very smooth, and elegant. More

Second to none experience We worked with Jim Laumer on buying our 2nd BMW with the same dealership. We love the car buying experience and the way they treat us with patience an We worked with Jim Laumer on buying our 2nd BMW with the same dealership. We love the car buying experience and the way they treat us with patience and grace. Its a second to none dealership that I dealt with in my last 20 years of car buying experience in 3 countries that we have lived and worked. The paper signing process was quick and smooth and they were ready for us with eerything that was needed, we were in and out in no time. Thank you! More

Lease Avery was a huge help to me when leasing my car. I wouldn't go anywhere else. This is my 2nd car I've purchased from the dealership. Avery was a huge help to me when leasing my car. I wouldn't go anywhere else. This is my 2nd car I've purchased from the dealership. More

One of the best client advsisor I called Deborah Bednar at the time she was about to leave the office on thursday night, after having a poor experience at another CLE dealership. My I called Deborah Bednar at the time she was about to leave the office on thursday night, after having a poor experience at another CLE dealership. My mind was set for 2015 X5 35i and I told her what my 'must have' s were, as options/packages. She said the first thing in the morning she will prepare a list after searching her inventory. The following afternoon, I happened to have time and showed up without an appointment. She was emailing me when I arrived there, and she had several options, already figured out with numbers and lease options I was interested in. She has even searched other states close to OH. I had decided to add other packages overnight, which she did not know, but that was not a problem for her. Within minutes, she put the best offers on the table. Literally in 16 hours of contacting to her, I have found my vehicle. I went for a test drive with Ryan, and other staff members were very kind. Deborah worked with us in a very professional manner, very motivated to address our needs, and expectations. This morning, I have picked my car, after her wonderful orientation. ( Ryan is the genius who responds to all high tech issues , he has helped this morning with iPhone connection issues). We met with the finance officer , who was also very professional. My experience overall was very smooth, and elegant. After visiting several other dealers, BMW CLE's offer was the best one. Deb is detailed oriented, and very experienced. I recommend any serious buyer ( especially the ones too busy to tolerate nonsense ) to BMW Cleveland. More

Three Time BMW Owner All from Davis Auto Group I have noodling the internet looking for a certified pre owned BMW with low mileage for a few months. I spotted two 2013 328 models at DAG. Called m I have noodling the internet looking for a certified pre owned BMW with low mileage for a few months. I spotted two 2013 328 models at DAG. Called my favorite service manager Steve Savage and asked for the service records for me and to look at the cars and would be in to see him. He introduced me to Chad Cyrus and the 3 of us discussed the cars. My BMW at the time was a 2008 128i series which was loaded with options. I test drove the 2013 328i series putting it through its paces. Then I drove the 2013 328 xi series also putting it through its paces. I was interested in the handling of AWD but it was not as sporty as the RWD. Chad did a great job of explains all the features of the 328i, especially pointing out the lack of a GPS which is easily replaced by a cell phone or a TomTom I put a deposit on the car. When I picked up the car I noticed that it did not have Bluetooth even though it listed online. Chad,and Steve arranged for me to get the BMW Bluetooth. I love driving this car, did not realize how much I missed 4 doors. I would recommend both the dealership and Chad Cyrus and Jim Laumer who took care of me More

Excellent car leasing experience An excellent 5 star handling From sales to finance A plus is the technical guru handling all systems introduction No more needs to be said but 2 An excellent 5 star handling From sales to finance A plus is the technical guru handling all systems introduction No more needs to be said but 25 words are required More

Fair and enjoyable experience I was trading my 2011 3 Series for a similar model in the 2015 year. Wow have features and benefits changed in four years. I bought a low mileage demo I was trading my 2011 3 Series for a similar model in the 2015 year. Wow have features and benefits changed in four years. I bought a low mileage demo as I did before. I felt fairly treated by sales and their orientation to the new car was thorough and professional More

Great Dealership Everyone at the dealership is friendly, courteous, patient, professional in all respects. Great follow-up with customers to make certain that everyth Everyone at the dealership is friendly, courteous, patient, professional in all respects. Great follow-up with customers to make certain that everything is perfect. Attention to detail is excellent. More

Terrific experience! We purchased a very nice low-mileage used Chevrolet Impala. We figured a BMW dealership would only keep the best of the best. We were right. Great hig We purchased a very nice low-mileage used Chevrolet Impala. We figured a BMW dealership would only keep the best of the best. We were right. Great high school kids' car. Chad Cyrus was very helpful and couldn't have been nicer had we purchased the most expensive BMW on the lot! It is nice to be able to support a Solon business and not have to head to Bedford or Akron. We will definitely be back, and hope to work with Chad again. Pat was also very nice, and had the paperwork done fast! We purchased a college kids' car just two weeks prior, at an Akron dealership. It took hours to get out of there! BMW Cleveland was a great car-buying experience. More