BMW Cleveland

Considerate, Knowledgeable and Efficient BMW Cleveland treated me with respect and were accommodating in every way. Ron Wesley was very helpful and together with Doug Janco worked to get me BMW Cleveland treated me with respect and were accommodating in every way. Ron Wesley was very helpful and together with Doug Janco worked to get me to a monthly lease that I am comfortable with. This is my first BMW and most likely not the last. We live about an hour away from the dealership but in my estimation, very much worth the trip. More

My wife took the car in My wife took the car in and remarked how friendly and accommodating all the people at the dealership were. She was very impressed with the fact that s My wife took the car in and remarked how friendly and accommodating all the people at the dealership were. She was very impressed with the fact that she was called by name. She felt very much at home. More

Great Sales Experience Jeff Allen was very helpful with my custom ordered 335i. In between ordering and pickup dates (about 10 weeks), BMW changed the lease deal and within Jeff Allen was very helpful with my custom ordered 335i. In between ordering and pickup dates (about 10 weeks), BMW changed the lease deal and within 24hrs, Jeff was to re-work the purchase agreement, saving me an extra $1000. Thank you Jeff! More

Awesome Chad Cyrus is a down to earth salesman. I give him a 10. Lamont Williams is awesome. This is my 3 BMW from this dealership. My 6th BMW purchase overal Chad Cyrus is a down to earth salesman. I give him a 10. Lamont Williams is awesome. This is my 3 BMW from this dealership. My 6th BMW purchase overall. Beverly is an absolute jewel. I will continue to give them business bc of their no-nonsense approach. They will work with you. More

Excellant I had a great experience at BMW Cleveland-Thats why I continue to go back there for my vehicles. In the future remove the 25 word min requirement fo I had a great experience at BMW Cleveland-Thats why I continue to go back there for my vehicles. In the future remove the 25 word min requirement for your review, or Ill just not review it at all!! I believe thats enough words! More

Friendly The staff was very helpful and friendly. I thought those guys went above and beyond what I've seen in the past. They made sure I had everything I need The staff was very helpful and friendly. I thought those guys went above and beyond what I've seen in the past. They made sure I had everything I needed and that I was very satisfied before I pulled off the lot. More

What's not to like? Great Cars, Impeccable Customer Service! I have wanted a BMW since I was 18. I drove my first one out of the showroom several years ago in my 30's. It felt like a dream. At that point in my l I have wanted a BMW since I was 18. I drove my first one out of the showroom several years ago in my 30's. It felt like a dream. At that point in my life, I wasn't sure if my budget would allow for it but BMW Cleveland listened to my needs and budget and found me a car that fit both. I am now on my 3rd vehicle and each one has been better than the last. While my budget has grown with each car, they still listen to every need and concern I have. I have been working with Debbie Bednar on my car purchases. She has been fantastic. She really "gets" me. She knows my style, taste, etc. She always takes the time to chat with me when I come in for service or a car wash. She cares about her clients long-term. I have referred to other I know and my parents have bought 2 new BMWs from her in the last 2 years. Good friends of mine have also purchased multiple cars from her. I highly recommend her to anyone. She is extremely knowledgeable and will work as best she can to get you what you want. Additionally, the rest of the staff from the service staff to the receptionists all make you feel as if you are the most important customer. And, of course, BMWs are excellent vehicles. They are sporty and luxurious at the same time and drive well. I truly agree they are the ultimate driving machine. More

Great experience Jim Balala and the team at BMW Cleveland were outstanding. Formerly a resident of the Cleveland area I now live in South Carolina and traveled to th Jim Balala and the team at BMW Cleveland were outstanding. Formerly a resident of the Cleveland area I now live in South Carolina and traveled to their dealership to test drive and buy an M6 they had In stock that I could find nowhere else within a 700 mile radius of my home. I called a couple hours ahead of my arrival and the car was clean and ready to drive. When I decided to buy and made a fair offer there was no hassle at all. I drove the car off the lot the same day and am still enjoying this fabulous vehicle. I appreciate the attentiveness and care they took with me. Keep up the great work. Peter More

INTEGRITY My wife and I purchased a 2009 BMW X5 3.0. This is our first BMW. We had always loved the look of BMW and had heard that the quality was excellent s My wife and I purchased a 2009 BMW X5 3.0. This is our first BMW. We had always loved the look of BMW and had heard that the quality was excellent so we decided to purchase one. We only had the vehicle for a couple weeks and the leveler sensor came on also a few other minor things had popped up. Since we only had driven the car 400 miles I called the dealership and asked if they would take care of these issues. They absolutely did and then some. They went above and beyond our expectations the fixed all the issues and did it promptly. I would absolutely recommend them to anyone I know because they have integrity and they stand behind there products. Our salesman was very courteous and wanted to make sure we were satisfied and happy. The entire company is professional and pays attention to details. Thanks so much!! More

Off to a great start Bought my first BMW here. My salesman was extremely helpful and courteous throughout the process. They have a great selection of vehicles and there w Bought my first BMW here. My salesman was extremely helpful and courteous throughout the process. They have a great selection of vehicles and there were 3 cars that I would have been happy with on site. Once I determined the car I wanted most, we were able to agree on a price quickly that was well below MSRP. The car was ready the next day as promised, the paperwork took only 5 minutes, and the salesman was respectful of my time during delivery. I'm very happy with the car and the dealership so far! More