BMW Cleveland

2nd Vehicle from BMW Cleveland! Love the comfortable, no pressure atmosphere! After the sale, Ken had BMW "Genius" come to my house to help with techy questions which I highly recom Love the comfortable, no pressure atmosphere! After the sale, Ken had BMW "Genius" come to my house to help with techy questions which I highly recommend. More

Pleasant surprise Had one small problem with my car the first night-it was handled by the sales person and the service person very professionly and promply. Had one small problem with my car the first night-it was handled by the sales person and the service person very professionly and promply. More

Buying my first BMW We were greeted at the door by a very knowledgeable salesman, Avery. He helped us tremendously with all our questions about the differences between a We were greeted at the door by a very knowledgeable salesman, Avery. He helped us tremendously with all our questions about the differences between all the models. He was very patient and friendly. We went on a test drive and were hooked. When we came back to pick up our car, Avery led us through a description of all the buttons. He spent a lot of time with us and we certainly appreciate his professionalism. More

Purchase Review My sales experience, was accurate, professional and friendly. This is my second purchase in the last 18 months, and have received nothing but the best My sales experience, was accurate, professional and friendly. This is my second purchase in the last 18 months, and have received nothing but the best of service. More

Ken Johnson was wonderful! I had looked at other dealerships, but was told "my" car wasn't available and I would have to order a new model. So, I emailed BMW Cleveland as a las I had looked at other dealerships, but was told "my" car wasn't available and I would have to order a new model. So, I emailed BMW Cleveland as a last attempt to find the vehicle I was looking for. Ken responded right away, and began searching to find it. Within 2 days he had found my car (in another state), with the exact specifications I wanted, in the colors I wanted, and offered a fair price right out of the gate. Ken and the rest of the team felt more like friends than car salesmen! They were courteous and knowledgeable, and made the whole process enjoyable - which is not something I'd normally say about buying a new car. I would recommend this dealership to anyone - they have a huge inventory, but will also go out of their way to find "your" car if they don't have it. They also have many used cars in great condition, so even if you're not in the market for a BMW, I'd recommend checking them out - you will definitely get a great car at a fair price, without the haggle! More

Jim Laumer is a True Professional BMW Cleveland doesn't have salesmen, they have Client Advisors. And that's an accurate description of how Jim Laumer treated me... like a professiona BMW Cleveland doesn't have salesmen, they have Client Advisors. And that's an accurate description of how Jim Laumer treated me... like a professional working on my behalf. Not only did he demonstrate an impressive knowledge and understanding of the BMW vehicles, but he treated me like a professional I had hired to work on my behalf throughout the car buying experience. I've been buying cars for 35 years at a variety of dealerships due to relocations, and my experience with Jim and BMW Cleveland easily ranks at the top of the list. John F. More

Wonderful Service I bought my car from out of state and found it on their website. I emailed them to inquire about the vehicle and got a response very quickly. We the I bought my car from out of state and found it on their website. I emailed them to inquire about the vehicle and got a response very quickly. We then talked on the phone about the car and to negotiate price. Jim was wonderfully helpful from the moment I first contacted him up until I picked up the car about a week later. I also worked out financing with Jay and he was extremely helpful as well! They were very helpful during the whole process and had everything ready to go when I got there! A huge thanks to BMW Cleveland for making my first BMW purchase a great one! More

Debbie Bednar is a true professional Deb Bednar is a straight-shooter who made the sales experience, dare I say, enjoyable. I would recommend her to anyone stopping by BMW Cleveland. Deb Bednar is a straight-shooter who made the sales experience, dare I say, enjoyable. I would recommend her to anyone stopping by BMW Cleveland. More

Excellent Salemen and Customer Serice Jeff Allen in new care sales is professional, caring and thoughtful throughout the entire process. I have been working with him on my last two BMW pu Jeff Allen in new care sales is professional, caring and thoughtful throughout the entire process. I have been working with him on my last two BMW purchases and found him to be a very honest salesmen. He makes the buying process easy and stress free. I would definitely recommend BMW Cleveland and Jeff Allen . More

Seamless thanks to Jeff Allen Because of Jeff's genuine interest, professional and grace throughout my new leasing process my experience was as usual Terrific! He continues to fol Because of Jeff's genuine interest, professional and grace throughout my new leasing process my experience was as usual Terrific! He continues to follow-up. More