BMW Cleveland

Great Professional Sales Team My wife and I were interested in purchasing either a BMW X5 or a BMW 5 Series. Donna Steinel was extremely helpful in our decision making process by My wife and I were interested in purchasing either a BMW X5 or a BMW 5 Series. Donna Steinel was extremely helpful in our decision making process by explaining the features of the vehicles and most important, giving us the "space" to ultimately make the final choice. We purchased the X5. We also appreciated the direct, no nonsense approach by Doug Janco in negotiating the selling price of the X5. When we took delivery of our new BMW 5X, Max Frankel described the control features of the vehicle. I called Max several times afterwards to clarify certain controls and he was very patient and courteous. Overall, the team at the dealership did a great job. My wife and I are very satisfied with our BMW. Thanks again for making the purchase of a car a positive and pleasant experience. More

Very Comfortable Experience I found my entire experience in dealing with Craig, and everyone else at the dealership, to be very comfortable. Certainly not your typical used car b I found my entire experience in dealing with Craig, and everyone else at the dealership, to be very comfortable. Certainly not your typical used car buying experience. Everything from my first visit to the pick up day was handled in fine fashion. I have to say, a full tank of fuel was a very nice touch. Thank you all very much. The car is more than meeting my expectations, as you all did. More

Best experience with purchasing a vehicle. Everything Jeff Allen was very professional, helpful and patient with me in selecting my new vehicle. Also he answered any questions I had about any of the mode Jeff Allen was very professional, helpful and patient with me in selecting my new vehicle. Also he answered any questions I had about any of the models I considered. The other members of your staff were very accommodating with my needs and expedited the transaction quickly. I am looking forward to my next visit to learn more about my new vehicle. I have already recommended this dealership to others. I love my vehicle. Thank you for making this such enjoyable experience. More

great service Couldnt be happier, A+, jim balala, and joe tracey were very helpful with all of my concerns and needs. Solid car! I love it. Thank you Couldnt be happier, A+, jim balala, and joe tracey were very helpful with all of my concerns and needs. Solid car! I love it. Thank you More

Good experience to get a BMW at BMW Cleveland We were pleased with the Sales and Financing staff, they are professional and friendly. We got a fair deal and good services. Ms. Bednar helped us to We were pleased with the Sales and Financing staff, they are professional and friendly. We got a fair deal and good services. Ms. Bednar helped us to drive a new BMW become an enjoyable experience! More

Great Service and customer care. I recently purchased a pre owned BMW from the Davis group in Solon. My sales rep was Jim Balala who guided me through the the process from start to fi I recently purchased a pre owned BMW from the Davis group in Solon. My sales rep was Jim Balala who guided me through the the process from start to finish. The staff at pre owned was top notch and trated me as if I purchased a brand new BMW. Its great to know that my relationship with my sales person didn't end when I purchased my car, I've been back a few times to ask questions about certain things on my car and have always been treated great by Jim and the rest of the staff. I will definatly be back when my wifes ready to purchase another car. More

Not only pain free, a pleasure to deal with! Avery Wieder is personable, yet professional. We are so impressed with the speed of settling on price. The care we get is outstanding. Everyone at BMW Avery Wieder is personable, yet professional. We are so impressed with the speed of settling on price. The care we get is outstanding. Everyone at BMW Cleveland is friendly and helpful.We have bought 4 new BMWs and one certified used BMW from them, and we love them all. We will be back when we want another car! More

Hassle free purchase at BMW Cleveland Having a fantastic selection of vehicles initially drew me to BMW Cleveland, but the Sales and Financing staff are what ensured I purchased my vehicle Having a fantastic selection of vehicles initially drew me to BMW Cleveland, but the Sales and Financing staff are what ensured I purchased my vehicle there. I initially contacted Craig Grove via an online questionnaire asking basic questions about a few cars I was interested in learning more about. He went above and beyond what I would have expected in getting me all the info I requested, getting me a solid price, explaining my financing options as well as getting me a great rate. When I could finally make it to the dealership to test drive and purchase the vehicle there were no delays. Including the test drive and finance paperwork I believe my entire visit was less than an hour in length. I will not hesitate to go back to BMW Cleveland the next time we need to look for a car. More

BMW Cleveland We were pleased by the support and service we received while purchasing our new BMW. Donna took care and consideration to make sure we were satisfied We were pleased by the support and service we received while purchasing our new BMW. Donna took care and consideration to make sure we were satisfied during the buying process. More

BMW Cleveland Dealership Everyone at the Cleveland BMW Dealership were very professional and great to work with. Avery Wieter was our salesman and he was very informative and Everyone at the Cleveland BMW Dealership were very professional and great to work with. Avery Wieter was our salesman and he was very informative and gracious every time we spoke to him and met with him. He was very knowledgeable about the BMW vehicles and went out of his way to assure we had all the information we needed to make our decision. He and everyone that we were in contact with made our experience very enjoyable and pleasant. Some of our experiences with other dealerships have been very frustrating; you don't leave feeling good about buying a car there. This was not the case with Avery and the Cleveland Team they were very hospitable, knowledgeable, considerate and honest to work with. For my husband and I this was a huge purchase on a vehicle and they helped to make our experience very enjoyable and comfortable. Thank you to the Cleveland BMW Team I only wish they were not two hours away for servicing. More