BMW Cleveland

Poor service/poor vehicle maintenance I had a poor service experience with BMW Cleveland. Service department is resistant to maintain a vehicle. Difficult to schedule appointments. It wou I had a poor service experience with BMW Cleveland. Service department is resistant to maintain a vehicle. Difficult to schedule appointments. It would be nice to have a streamlined service experience. More

First time buying from a dealer. Would definitely return Purchased a 2008 Nissan Altima. The salesman, Chad Cyrus, was very helpful and straight forward with me. Although I was buying a non-BMW from a BMW de Purchased a 2008 Nissan Altima. The salesman, Chad Cyrus, was very helpful and straight forward with me. Although I was buying a non-BMW from a BMW dealership, he was very knowledgeable about the vehicle and its history. Will definitely return for my next car purchase. More

Exceptrional Buying Experience The salesman, Ron Wesley, was thorough in explaining the features of the X3 model and the financing available. During the test drive, he demonstrated The salesman, Ron Wesley, was thorough in explaining the features of the X3 model and the financing available. During the test drive, he demonstrated the features available on the model my wife and were considering so we could easily understand them. All our question and concerns were answered to our satisfaction. We were never pressured to buy. More

Great car buying experience I purchased a CPO 328i xDrive working with Client Advisor Chad Cyrus. Chad was very helpful and his knowledge and enthusiasm made it easy to make the I purchased a CPO 328i xDrive working with Client Advisor Chad Cyrus. Chad was very helpful and his knowledge and enthusiasm made it easy to make the purchase. More

A successful company Had some mechanical issues with my new CPO 328Xi, but I believe BMW Cleveland is a well managed company, with effective leadership (GM and Parts Direc Had some mechanical issues with my new CPO 328Xi, but I believe BMW Cleveland is a well managed company, with effective leadership (GM and Parts Director). Professional and friendly staff, from Sales to Service department. More

Exceptional Debbie and Doug were great . Patient with us as we learned the features of the car and very good on follow through. Very professional in every way. Debbie and Doug were great . Patient with us as we learned the features of the car and very good on follow through. Very professional in every way. More

exceptionally satisfactory I had a wonderful experience. I dealt with Jeff Allen and he was very helpful. He ordered my X l with exactly what I wanted on it and kept me post I had a wonderful experience. I dealt with Jeff Allen and he was very helpful. He ordered my X l with exactly what I wanted on it and kept me posted on the delivery date of my car. He put me in touch with Max Frankle (BMW Genius), who educated me on how to run my keyless car. The entire process was easy and very satisfactory. More

Awesomeness Kind, courteous, efficient!! There is a very welcoming atmosphere there and that never changes throughout the whole dealership!! I would and have reco Kind, courteous, efficient!! There is a very welcoming atmosphere there and that never changes throughout the whole dealership!! I would and have recommended this dealership to potential customers!! And whenever someone asks me about my 228i, I tell them where I purchased it!! More

Great experience!!!! We had a wonderful experience at BMW Cleveland. We came from Fairview, PA to purchase. The entire process was completely stress free. Jimmy Laumer w We had a wonderful experience at BMW Cleveland. We came from Fairview, PA to purchase. The entire process was completely stress free. Jimmy Laumer was a true professional and made it an easy process. We will definitely be back to purchase our next BMW! Lisa Coburn More

Great cars, great service! I went in to the dealership to buy a 528 for myself, I had such a great experience I ended up getting an X5 for my wife as well! Couldn't be happier. I went in to the dealership to buy a 528 for myself, I had such a great experience I ended up getting an X5 for my wife as well! Couldn't be happier. Ron Wesley took great care of us and Max, our genius, took time to explain all the features. We both love our cars. More