Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW Cleveland
Solon, OH
334 Reviews
We offer a wide selection of new BMW vehicles, including the BMW 4 Series, 3 Series, X5, X3, and X1. As a luxury car dealership, our inventory features luxury and performance-tuned machines, suitable for any driver, whether you're seeking comfort, adventure, beauty, speed or efficiency.
In addition to our new vehicles, we also offer a range of BMW accessories and parts, backed by expert technicians who are dedicated to providing top-notch service. You can even find your perfect match with our convenient online search tool. Whether you're looking for a sleek sedan or a rugged SUV, we have the perfect BMW vehicle for you.
For more details, call us at (440) 914-8111 or visit us at 6135 Kruse Drive, Solon, OH 44139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 334 reviews
May 06, 2015
X3 purchase It was a pleasure dealing with Donna for the lease of my 2015 BMW X3. She showed us the car and explained the features. All our questions in the subs It was a pleasure dealing with Donna for the lease of my 2015 BMW X3. She showed us the car and explained the features. All our questions in the subsequent visit were answered courteously and we were able to close the deal to our satisfaction. More
by zeeali1
Employees Worked With
Donna Steinel, Doug Janco
May 06, 2015
BMW Cleveland was very courteous, knowlegeable and helpful Jim Balala @ BMW Cleveland took the time to get me into my first BMW 535 ix. Jim explained the features and mad sure I was pleased with the ride and Jim Balala @ BMW Cleveland took the time to get me into my first BMW 535 ix. Jim explained the features and mad sure I was pleased with the ride and the car. I love the comfortable and first class ride. More
by Jack
Employees Worked With
Jim Balala
May 06, 2015
New 235M Purchase In and out - bought new 235M convertible - no problems/issues - walked right thru the trade in and purchase in record time. Avery handled complete In and out - bought new 235M convertible - no problems/issues - walked right thru the trade in and purchase in record time. Avery handled complete transaction professionally. More
by jzadd
Employees Worked With
Avery Wieder
May 06, 2015
Comfort Dealing with Ron we felt we had made a new friend. He was helpful in searching out the needs for my new car and then finding one that fit that list o Dealing with Ron we felt we had made a new friend. He was helpful in searching out the needs for my new car and then finding one that fit that list of wishes. Buying the BMW was a pleasant experience in a beautiful showroom with many friendly people working there. More
by First time BMW
Employees Worked With
Jeff Davis is an old friend and we exchanged information about our families. Also Max taught me the techie stuff...or tried to. , Ron Wesley, Doug Janco
May 06, 2015
Purchase of Certified Pre-Owed 535xi This is my second CPO BMW from this dealership as I have found the selection, service and overall process of purchasing a vehicle to be excellent. I'v This is my second CPO BMW from this dealership as I have found the selection, service and overall process of purchasing a vehicle to be excellent. I've shopped at other dealerships but none in the Cleveland area have been as courteous and professional as those at BMW Cleveland. I heartily recommend to those in the market for a new vehicle to look no further. I would like to thank Jim Laumer for providing a extremely smooth experience in the trade-in and purchase of my new BMW, it couldn't have been easier. More
by AdmiralBuck
Employees Worked With
Jimmy Laumer
May 05, 2015
Professional, Great Service and a Fantastic Vehicle After several months of research and visiting multiple dealers, I was impressed with the level of service, accommodation and professionalism the sales After several months of research and visiting multiple dealers, I was impressed with the level of service, accommodation and professionalism the sales associates greeted me with during my experience at BMW Cleveland. Craig and Lamont helped make my decision easy, and the vehicle is superb. More
by bigcat95
Employees Worked With
Lamont Williams
May 05, 2015
My BMW Experience I gave a rating of excellent because excellent perfectly describes my experience at BMW Cleveland. Sales Advisor Jeff Allen had treated me with the ut I gave a rating of excellent because excellent perfectly describes my experience at BMW Cleveland. Sales Advisor Jeff Allen had treated me with the utmost courtesy in my search for a new car. I would gladly recommend BMW Cleveland any of my friends and family. More
by Carnet
Employees Worked With
Pat Kovac, Jeff Allen
May 05, 2015
2nd great experience This is my second Certified Pre owned BMW I have purchased from BMW Cleveland and Jimmy Laumer. I couldn't be happier with both experiences. The facil This is my second Certified Pre owned BMW I have purchased from BMW Cleveland and Jimmy Laumer. I couldn't be happier with both experiences. The facility is top notch, and they treat their clients with the utmost respect. Jimmy is very knowledgeable and I recommend you go see him in the Certified Pre Owned sales department. More
by Jeffhart17
Employees Worked With
Jimmy Laumer
April 02, 2015
Sales and Services We have leased and purchased 6 BMWs from BMW Cleveland since early 2004. We have always felt welcomed and appreciated. Our SA (Jeff Allen) is top notc We have leased and purchased 6 BMWs from BMW Cleveland since early 2004. We have always felt welcomed and appreciated. Our SA (Jeff Allen) is top notched and he always roll out the red carpet when my wife and/or myself show up at the dealership. The service department is the same, we are always well informed on any service on our BMWs. I hope heaven is like BMW Cleveland because everyone is smiling. Thanks Jeff and BMW Cleveland for making our experiences great. More
by The Faulkners
Employees Worked With
Jeff Allen, Nate Cramer
March 18, 2015
Car Tire Repair The service experience was so smooth. I felt they treated the situation with speed and efficiency. The team kept me well informed. I would definitely The service experience was so smooth. I felt they treated the situation with speed and efficiency. The team kept me well informed. I would definitely service my car there again. More
by richmail
Employees Worked With
Steve Savage
