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BMW Cleveland
Solon, OH
335 Reviews
We offer a wide selection of new BMW vehicles, including the BMW 4 Series, 3 Series, X5, X3, and X1. As a luxury car dealership, our inventory features luxury and performance-tuned machines, suitable for any driver, whether you're seeking comfort, adventure, beauty, speed or efficiency.
In addition to our new vehicles, we also offer a range of BMW accessories and parts, backed by expert technicians who are dedicated to providing top-notch service. You can even find your perfect match with our convenient online search tool. Whether you're looking for a sleek sedan or a rugged SUV, we have the perfect BMW vehicle for you.
For more details, call us at (440) 914-8111 or visit us at 6135 Kruse Drive, Solon, OH 44139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 335 reviews
July 22, 2008
I purchased my BMW X5 out of state and went to BMW Cleveland to ask them to explain a few things to me about the vehicle. The service manager was not nice or helpful and it seemed like he didn't want Cleveland to ask them to explain a few things to me about the vehicle. The service manager was not nice or helpful and it seemed like he didn't want to help because I didn't purchase my BMW from their dealership. My car will need to be serviced but I WILL NOT be going there. I'll drive 30 miles to another BMW service department. More
by keesh01
Employees Worked With
Service Manager
August 09, 2007
I bought my 2004 325xi new from BMW Cleveland. My salesperson was extremely friendly and patient. He worked hard to find the exact car I wanted and even got me the monthly payment I wanted for my loa salesperson was extremely friendly and patient. He worked hard to find the exact car I wanted and even got me the monthly payment I wanted for my loan. My car was delivered promptly and every detail of the sale went without a hitch. I was equally happy with their service department. They almost always had loaners available and they almost always fixed my problems. If they didn't fix the issue, they would make sure to open a slot in the next day or so to bring my car in for service again, regardless of how busy they were. My car was always washed with new wiper blades and fluid when it was services. They also didn't blink twice when they replaced my brakes and rotors ahead of schedule because of problems I was having. More
by mspielman
Employees Worked With
Stephen
April 11, 2006
Wonderful sales experience. Treated with respect. Never arrogant. Took time to understand my needs and desires. Was very open and upfront about the price. Great deal on a CPO 530!! arrogant. Took time to understand my needs and desires. Was very open and upfront about the price. Great deal on a CPO 530!! More
by c230mike
Employees Worked With
Frank S.
May 23, 2004
I have just received my fourth BMW 5 series car in the last 9 years from this dealership (a new car every three years). This dealership is nothing short of spectacular. Everything as promised within the last 9 years from this dealership (a new car every three years). This dealership is nothing short of spectacular. Everything as promised within the promised time frame, if not sooner! Prices are competitive if not less. I live in Louisville, KY and I prefer to deal with BMW Cleveland, about 350 miles away, than to deal with the local loser dealership here. Highly recommended. If you want a BMW at a fair price with prompt and attentive sales service, call BMW Cleveland!!!!! More
by wkohorst
Employees Worked With
Debbie Bednar
