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BMW Cleveland
Solon, OH
334 Reviews
We offer a wide selection of new BMW vehicles, including the BMW 4 Series, 3 Series, X5, X3, and X1. As a luxury car dealership, our inventory features luxury and performance-tuned machines, suitable for any driver, whether you're seeking comfort, adventure, beauty, speed or efficiency.
In addition to our new vehicles, we also offer a range of BMW accessories and parts, backed by expert technicians who are dedicated to providing top-notch service. You can even find your perfect match with our convenient online search tool. Whether you're looking for a sleek sedan or a rugged SUV, we have the perfect BMW vehicle for you.
For more details, call us at (440) 914-8111 or visit us at 6135 Kruse Drive, Solon, OH 44139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 334 reviews
October 24, 2019
My 1st BMW I could not be more please with everyone I came in contact with that helped get me into my first BWM. Jeff in Sales, Hussain the car specialist & fin I could not be more please with everyone I came in contact with that helped get me into my first BWM. Jeff in Sales, Hussain the car specialist & finance. They all took care of me and walked me meticulously through every step. I love my new ride!!! More
by Velvet Hammer
October 24, 2019
Danielle Hope Danielle and Ralph as well as the gentlemen welcoming in the service garage and ladies at desk in service were professional & personable. Danirlle s Danielle and Ralph as well as the gentlemen welcoming in the service garage and ladies at desk in service were professional & personable. Danirlle s assistances was/is always much appreciated as is Ralph’s. Thanks ! Dr. & Honey Friedman More
by Chippy
Employees Worked With
Danielle Hope
October 21, 2019
Quick Resolution on a Saturday Afternoon I rarely go to a dealer for service. In this case, I was stuck. Saturday afternoon with a flat run flat tire. Called BMW Cleveland at 12:15. They said I rarely go to a dealer for service. In this case, I was stuck. Saturday afternoon with a flat run flat tire. Called BMW Cleveland at 12:15. They said if I got it in by 12:45, they’d have the tire replaced by 3:00p closing time. Friendly staff and I really appreciated them getting the car in. Seemed like some bureaucracy, however. Spoke to parts, first. Tire was in stock, but they had to transfer me to service to schedule. Service then had to call parts to confirm if the job could be done, same day. Parr’s didn’t answer, so service had to walk across the dealership to ask the question. Not real efficient. Dropped the car off and greeted by a friendly intake team. Had to go inside to fill out paperwork and meet with a service coordinator- not a quick process. She was very friendly but not on top of her game. “So, why are you here?” “Well, I have a flat tire”. “And what’s the problem?” “Well, it’s flat.” “Oh, ok”. Anyhow, id recommend BMW Cleveland to anybody who likes working with a dealership. Id use them again for something my own mechanic couldn’t do. More
by 328i
Employees Worked With
Don’t know her name
October 11, 2019
Oil change--very quick response, wait time good. The service representative, Matt Snyder, was very helpful, polite and accommodating. It was a pleasure dealing with Matt. I would recommend your ser The service representative, Matt Snyder, was very helpful, polite and accommodating. It was a pleasure dealing with Matt. I would recommend your service department and also Matt Snyder, for a very pleasant experience. Your waiting area was also comfortable and clean, which made my experience very pleasant. More
by Alan Varga
Employees Worked With
Matt Snyder--Service Department
October 11, 2019
Great service! Danielle is a great service person who always writes up the work to be done ahead of time. She notifies you if there is anything else that needs to Danielle is a great service person who always writes up the work to be done ahead of time. She notifies you if there is anything else that needs to be done with a price. The car is ready when stated and she provides a loaner when necessary. My car is clean when I arrive. Since we purchased new winter tires, Danielle notified me the next day of a rebate and also allowed for a $20 credit on the alignment. The coupon for the alignment was in the car when we picked up the car. More
by John
Employees Worked With
Danielle Hope
October 04, 2019
Best experience I have ever had buying a vehicle. Staff is knowledgeable, courteous, and efficient, without pressuring you. So happy with this transaction, I will be a repeat customer! is knowledgeable, courteous, and efficient, without pressuring you. So happy with this transaction, I will be a repeat customer! More
by Kitkat
Employees Worked With
Robert Nozel
October 01, 2019
Bmw Solon is great to work with, I was treated with respect and courtesy. During my car search, other dealers were ruthless, trying to pressure me into a quick sale. I love my car and will happily go b respect and courtesy. During my car search, other dealers were ruthless, trying to pressure me into a quick sale. I love my car and will happily go back. More
by Happy camper
Employees Worked With
Bobby Ozersky, Hussain Syed
September 29, 2019
Happy This is the third car I have bough / leased from Davis automotive. Joe was professional and easy to work with. I do not recommend most things just a This is the third car I have bough / leased from Davis automotive. Joe was professional and easy to work with. I do not recommend most things just as a matter of life so dont take that out context More
by Ralph
Employees Worked With
Joe Chern
