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BMW Concord

Concord, CA

4.7
1,134 Reviews

1967 Market St

Concord, CA

94520

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1,134 Reviews of BMW Concord

December 12, 2025

A customer friendly experience, both in sales and service. Prompt attention to my concerns and immediate provision of a loaner when needed. More

by b_hive
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba
Dec 15, 2025 -

BMW Concord responded

Thank you for choosing BMW Concord and sharing your thoughtful review. We are happy to hear that you received such prompt and professional service from our Sales and Service teams. See you next time!

December 04, 2025

Gabriel from the service department has been a great help for me. I’ve been working with him since the purchase of my M3. He goes out of his way to help me. More

by Matt Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Buckles
Dec 04, 2025 -

BMW Concord responded

Hi Matt, thank you for trusting Gabriel with your BMW M3! We’re so glad you've been in good hands from purchase onwards. We’re here whenever you need at BMW Concord!

November 29, 2025

Ryan was very accommodating and helpful. It was a very pleasant experience getting a car with him. More

by Bridgette Hipolito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Chao, Zack Lee
Dec 02, 2025 -

BMW Concord responded

We love seeing 5-star reviews of BMW Concord. Ryan will appreciate your shoutout. Thanks, Bridgette!

November 25, 2025

I didn’t know what to expect but highly recommend Concord BMW Repair. Chris was our service representative and he provided great customer service and really made the experience easy and stress free. The loun More

by KLane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Neves
Nov 25, 2025 -

BMW Concord responded

Thank you for your recommendation, KLane! We're happy Chris provided excellent service and made your visit stress-free. We hope to welcome you back to BMW Concord in the future!

November 25, 2025

They were fast to check me in and were very courteous. They kept me updated though out the service. They even refunded me a certain amount of the service after realizing I qualified for a discount. Great More

by jazz-habits9e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
Nov 26, 2025 -

BMW Concord responded

Thank you for your glowing review of BMW Concord! We're pleased to hear our team was quick, courteous, and transparent throughout your visit. Safe travels!

November 19, 2025

I really enjoyed this wonderful service provided by my service advisor, Jennifer Castellon. Thank you. More

by Nicholas Macomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Castellon
Nov 19, 2025 -

BMW Concord responded

Nicholas, we're delighted to hear Jennifer provided such excellent service. Thanks for choosing BMW Concord! We hope to welcome you back next time. Take care!

November 15, 2025

I have had exceptional service every time I have walked into this dealership Felipe has been a great service advisor who takes his time to explain and walk through my car’s needs and never offers unnecess More

by benardo_ru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Nov 17, 2025 -

BMW Concord responded

Thank you for sharing your feedback about Felipe and the team! We look forward to seeing you again at BMW Concord.

November 14, 2025

Gabe was super cool, explained everything and was even flexible about when I could return the loaner. Very good experience! More

by Segillette77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Andrade, Amy Bilson, Joey Tiongson, Alyce Phillips, James Stanford, Vernon Mayeux, Raquel Riley, Sheila Lane, JV Huynh, Zack Lee
Nov 17, 2025 -

BMW Concord responded

We are thrilled to read your 5-star review of Gabe and the team! Thank you for choosing BMW Concord and for sharing your support. We hope to see you again down the road!

November 13, 2025

Jennifer was an amazing service representative. She is very professional and kind hearted. I look forward to working with her again. More

by joenguyen35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 14, 2025 -

BMW Concord responded

We are happy to read this review! We will be sure to pass along your kind words to Jennifer and the team. Thank you from all of us at BMW Concord. We look forward to working with you again down the road!

November 12, 2025

Excellent attention from service representative and regular service updates Car was ready on time and cleaned More

by Kaa4417hawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Nov 13, 2025 -

BMW Concord responded

We're pleased to hear you had a seamless service experience! Thank you for choosing BMW Concord and for sharing your feedback!

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