BMW Concord

Joey Tiongson, Service Advisor, goes above and beyond in providing a professional excellent customer service. Not only is he so pleasant to talk to, but Joey explains the details of the service/work mainten providing a professional excellent customer service. Not only is he so pleasant to talk to, but Joey explains the details of the service/work maintenance on my car in an easy to understand way. He provides update via a call, text or email throughout the time my car is in for service. Joey also makes service recommendations from time to time which affects the performance of my car. I am so happy with the excellent service I received from Joey and his service team. More

The service dept was a very pleasurable experience. They were fast and Miguel was great They were fast and Miguel was great More

Eugene was great and made every effort to make sure that I was heard and got the best deal possible for the car. I was heard and got the best deal possible for the car. More

This service is very good. He is very nice! ，fix the car is very professional I will be back. He is very nice! ，fix the car is very professional I will be back. More

The people who work here are always great! Miguel is an excellent service advisor! I drive pretty far to come to this dealership for all of my servicing, & it is worth it every time! Miguel is an excellent service advisor! I drive pretty far to come to this dealership for all of my servicing, & it is worth it every time! More

My service advisor is Victor Burshteyn and he is amazing. Highly professional and knowledgeable. Very thorough and specific about what my car needs. Always complete work on time and makes arrangements for al Highly professional and knowledgeable. Very thorough and specific about what my car needs. Always complete work on time and makes arrangements for alternate transportation. Very kind . More

Great service above and beyond. The Sunwise group is unmatched and how good of service you can get. The Sunwise group is unmatched and how good of service you can get. More

Representative Vitia very helpful and curious explaining all suggested services that my vehicle needed and provided a Lyft ride back to my residence. all suggested services that my vehicle needed and provided a Lyft ride back to my residence. More

This is my fourth purchase or lease from BMW Concord. Sales, Mursal Popal in particular, are incredibly knowledgeable and accommodating. They’ve streamlined the process to make it easy and transparent, Sales, Mursal Popal in particular, are incredibly knowledgeable and accommodating. They’ve streamlined the process to make it easy and transparent, getting you out to experience that new ride! At the end of my lease, I made the decision to go electric and shopped around. I came back to Concord BMW and am enjoying the ride of my life! More

We have been coming to this dealership for at least 20 years. We have always had a great experience. years. We have always had a great experience. More