BMW Concord

Vitia was amazing as a service advisor. My warranty ended recently and there was an issue with starting. She worked out a great deal and went out of her way to help me. Service was complete My warranty ended recently and there was an issue with starting. She worked out a great deal and went out of her way to help me. Service was completed in a timely manner, I was updated each step of the way and a loaner was provided completely complimentary due to my warranty being over. 5 stars. More

Excellent customer service; friendly service reps. Went over everything about my car service in detail and took the time to explain things. They made sure I was satisfied and confident about my car be Went over everything about my car service in detail and took the time to explain things. They made sure I was satisfied and confident about my car being in excellent driving condition when I left. More

Have used Concord BMW for 20 years. Satisfied with the level of service and quality from both sales and service staff. Satisfied with the level of service and quality from both sales and service staff. More

Friendly service at reasonable and fair prices, everything was explained very clearly, no surprises, love the wash at the end everything was explained very clearly, no surprises, love the wash at the end More

Francis was very helpful, he explained everything which was done to the car, and made it ready as soon as possible. was done to the car, and made it ready as soon as possible. More

Had an excellent service experience with Joey at BMW Concord. Very friendly, efficient and professional. Concord. Very friendly, efficient and professional. More

Best customer service ever, they are the reason we have a BMW, we thought about buying another car brand but the service we received from BMW concord keeps up from do it need because anytime we have an issue BMW, we thought about buying another car brand but the service we received from BMW concord keeps up from do it need because anytime we have an issue or need service they are to provide us with the best support!!! Thank you to Miguel and all BMW service from Concord!! More

Rough car in for airbag recall and I knew it needed new tires. They put together a competitive price for the tires and I had a loaner for a couple of days. tires. They put together a competitive price for the tires and I had a loaner for a couple of days. More

Went there to get my car checked for tire air leak and recall Miguel took care of me while my car was in service he provide me free loaner . Best dealer recall Miguel took care of me while my car was in service he provide me free loaner . Best dealer More

Just dealership took care of my wife’s car and my car and also vacuum and washed it. They are very courteous. They also fix my spoiler that was coming off for free. also vacuum and washed it. They are very courteous. They also fix my spoiler that was coming off for free. More