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BMW Concord

Concord, CA

4.7
1,141 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,141 Reviews of BMW Concord

January 01, 2026

Excellent customer service. My service advisor, Victor, and his team—Winston, David Ortiz, Akbah, Nick, and all the technicians who worked on my vehicles—went above and beyond. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn, 5 stars
Report | Print
December 30, 2025

We have always had a great experience with all our purchases or leases made through BMW of Concord for myself and all my family members. I'm a 10+ year customer and keep returning that should say the More

by nancemora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stanford
Report | Print
Dec 30, 2025 -

BMW Concord responded

Thank you for being a loyal customer for over a decade! We're delighted to hear that you and your family consistently have great experiences with us. We truly appreciate your business and look forward to serving you for many years to come at BMW Concord.

December 26, 2025

Great service from Joey. Great communication throughout the whole process. Would highly recommend to anyone More

by Roncutchon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Dec 30, 2025 -

BMW Concord responded

We’re so glad you had a great experience with Joey and the team! We’ll see you next time here at BMW Concord!

December 25, 2025

Excellent service and clear communication. I have no complaints. Employees are professional and welcoming throughout the entire interaction More

by VJGraham0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Dec 26, 2025 -

BMW Concord responded

Thank you for sharing your experience! We are pleased that everything went seamlessly. Please do not hesitate to contact us at BMW Concord if we can help with anything else.

December 20, 2025

I am happy they do my bmw done so quickly and I am not happy they do my tpms tire gauge pressure mount on the tires More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 22, 2025 -

BMW Concord responded

Hi Alex, thank you for sharing your feedback about your recent service experience at BMW Concord. It's wonderful to hear that our team efficiently got your BMW back on the road quickly! Our team is here to help if you have any questions about your tire pressure gauge!

December 20, 2025

Very responsive service center. Took me in as soon as I arrived for my appt. Jen explained everything well. Work completed earlier than estimated More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 22, 2025 -

BMW Concord responded

Hi Dave, it's fantastic to hear that Jen and the team took such good care of you and had you back on the road ahead of schedule. We look forward to welcoming you back to BMW Concord Service Center!

December 19, 2025

Francis is very detailed in explaining the service that will be conducted and timely with his responses when questions arise. Communication is on point with what stage in the service my vehicle is at. More

by abmw_owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
Dec 22, 2025 -

BMW Concord responded

We are glad to hear that Francis provided clear, timely communication throughout your service. We will pass along your feedback, and we look forward to seeing you again at BMW Concord.

December 12, 2025

A customer friendly experience, both in sales and service. Prompt attention to my concerns and immediate provision of a loaner when needed. More

by b_hive
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba
Report | Print
Dec 15, 2025 -

BMW Concord responded

Thank you for choosing BMW Concord and sharing your thoughtful review. We are happy to hear that you received such prompt and professional service from our Sales and Service teams. See you next time!

December 04, 2025

Gabriel from the service department has been a great help for me. I’ve been working with him since the purchase of my M3. He goes out of his way to help me. More

by Matt Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Buckles
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Dec 04, 2025 -

BMW Concord responded

Hi Matt, thank you for trusting Gabriel with your BMW M3! We’re so glad you've been in good hands from purchase onwards. We’re here whenever you need at BMW Concord!

November 29, 2025

Ryan was very accommodating and helpful. It was a very pleasant experience getting a car with him. More

by Bridgette Hipolito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Chao, Zack Lee
Report | Print
Dec 02, 2025 -

BMW Concord responded

We love seeing 5-star reviews of BMW Concord. Ryan will appreciate your shoutout. Thanks, Bridgette!

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