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BMW Concord

Concord, CA

4.7
1,060 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,060 Reviews of BMW Concord

April 27, 2025

I don't recommend the Concord BMW as a place to repair your car. During my last visit the guy tries to charge me 1300$ on replacing 4 spark plugs which has worked for only 30K miles, instead of 50 or 60K More

by Khossrov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't see the name here, if you are interested you can check the files at the stealership!
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April 26, 2025

We have received excellent service at Concord BMW. Our service rep, Felipe Maranda, was courteous, helpful and answered our questions. Our vehicle was ready on time and had been washed and vacuumed b More

by Rhwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba
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Apr 29, 2025 -

BMW Concord responded

Rhwells, it's fantastic to hear that Felipe and the BMW Concord team provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future!

April 26, 2025

Best service from Skyler. Personable and very knowledgeable. Awesome! Cat was done earlier than expected. Great job as always. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
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Apr 29, 2025 -

BMW Concord responded

Andrew, we're delighted to hear that Skyler provided you with such excellent service at BMW Concord. Thanks for sharing your experience and for choosing us!

April 23, 2025

Very organized process. Follow up was timely and courteous. Informative communication and timely completion of work. More

by Beyonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
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Apr 24, 2025 -

BMW Concord responded

Beyonce, we're delighted to hear that you had a smooth and efficient experience with us at BMW Concord. Thank you for highlighting our team's efforts in communication and service!

April 17, 2025

Excellent, Professional, Courtesy, and pleasant to be accepted as part of the BMW Family in Concord. The price was commendable for service and the work exceptional and clean. Washed my vehicle also. More

by leroy1h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Apr 17, 2025 -

BMW Concord responded

We're delighted to hear you felt welcomed into the BMW Concord family and appreciated our service, Leroy! It's great that you found everything commendable, including the vehicle wash. Thanks for choosing us!

April 16, 2025

Great customer service from Vitia. Patiently explained the necessary services and schedules, with great recommendations. More

by Nikkiyemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
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Apr 17, 2025 -

BMW Concord responded

We're delighted to hear that Vitia provided you with excellent service at BMW Concord. Thank you for sharing your experience and kind words!

April 12, 2025

Joey always takes care of us. Highly recommend BMW of Concord and Joey for all your service needs. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Apr 14, 2025 -

BMW Concord responded

Kevin, we are glad to hear that Joey has taken care of everything. Thanks for being part of the BMW Concord family!

April 12, 2025

Excellent service, thanks to Tia. Regular maintenance included video walk around of inspection plus printout of alignment before/after. Responsive, easy to have rides arranged. More

by epfrancik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia
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Apr 14, 2025 -

BMW Concord responded

Thank you for sharing your experience with us at BMW Concord! We're delighted to hear that Tia provided excellent service and made the maintenance process smooth. We appreciate your feedback and look forward to serving you again in the future!

April 11, 2025

Vitia was extremely helpful and offered every solution possible to fix my minor issues. Will definitely come back and work with this service department & every single worker. From the greeters, to car loa More

by douglas_jovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
Report | Print
Apr 11, 2025 -

BMW Concord responded

It's fantastic to hear that Vitia and the entire team at BMW Concord provided such helpful service! We're delighted you had a positive experience with everyone from greeters to car loaner associates. We're looking forward to welcoming you back for future visits!

April 10, 2025

Everyone at the dealership was extremely professional, and Vatia was very good at communication and handling the loaner car and even help get my car repaired faster than I had expected! More

by bob.casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia, Amy Bilson, Joey Tiongson, Vernon Mayeux
Report | Print
Apr 11, 2025 -

BMW Concord responded

We're delighted to hear that Vatia and the team at BMW Concord provided you with such professional service. It's great to know your car was repaired swiftly and that communication was top-notch. Thank you for sharing your experience!

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