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BMW Concord

Concord, CA

4.7
1,079 Reviews

1967 Market St

Concord, CA

94520

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1,079 Reviews of BMW Concord

July 01, 2025

Handled the recall repair well. Kept me posted on repair status. Very courteous and friendly staff More

by Pucci
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Jul 03, 2025 -

BMW Concord responded

Thank you for sharing! We appreciate your business and we hope to see you again at BMW Concord. Drive safely!

June 29, 2025

Felipe was very communicative throughout the lengthy process of getting a part for my i4. Unfortunately it was on back order for nearly 2 months. I was grateful to have a loaner vehicle during this time More

by l0veletters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe M.
Jul 02, 2025 -

BMW Concord responded

We're glad to hear Felipe kept you informed during the wait for your i4 part and provided a loaner vehicle in the meantime. Thank you for your patience and understanding! - The BMW Concord Team

June 28, 2025

Joey was the best got me in on prompt time and had my vehicle repaired on time. Great job Joey More

by Roncutchon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Jul 01, 2025 -

BMW Concord responded

Thank you for the great review of Joey. We look forward to seeing you again at BMW Concord!

June 26, 2025

Skyler is a personable and extremely knowledgeable advisor. He explains the mechanics of the car in user friendly language and the need for the work. An asset to the dealer and customer. More

by gallopingpawz
Recommend Dealer
Yes
Employees Worked With
Skyler B and the employee to his right in his absence
Jul 01, 2025 -

BMW Concord responded

We're thrilled to hear that Skyler provided such a helpful and informative experience at BMW Concord. It's great to know he made the mechanics easy to understand for you. Thanks for sharing your feedback!

June 25, 2025

Miguel is great he goes over details and explains everything very clearly on the services my car needs More

by Lorena Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jun 25, 2025 -

BMW Concord responded

Lorena, we're delighted to hear that Miguel provided such clear and detailed service at BMW Concord. Thank you for sharing your experience with us!

June 21, 2025

BMW Concord is very professional and provided car wash as part of my car repair. More

by Hshong0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
Jun 23, 2025 -

BMW Concord responded

We're lucky to have you as a customer. Thank you for supporting BMW Concord!

June 20, 2025

This dealership is very welcoming accommodating, and helpful in all areas from the first visit, test drivings, and throughout the purchase process. Everyone we interacted with was informative and helpfu More

by Lindagyung
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Villena, Client Advisor - 5 stars, Kris Mang, Victor Harris
Jun 20, 2025 -

BMW Concord responded

We're delighted to hear about your positive experience with our team at BMW Concord! It's wonderful that everyone was so accommodating and helpful throughout the process. Thank you for choosing us, and enjoy your new ride!

June 16, 2025

Service was friendly and efficient. Gabriel communicated about the status of my car regularly and when promised. And my car was ready immediately when I came to pick it up. More

by Cja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 16, 2025 -

BMW Concord responded

We're delighted to hear that Gabriel provided efficient and friendly service at BMW Concord. Keeping you informed and ensuring a smooth pick-up experience is what we strive for. Thanks for sharing your positive feedback!

June 10, 2025

Friendly transaction. I never felt pushed or rushed. And I got the car I wanted at a great price More

by Cja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Reker
Jun 10, 2025 -

BMW Concord responded

We are so happy that our BMW Concord team delivered an excellent experience. Thank you!

June 08, 2025

Francis has a great attention to Detail. He kept me updated all throughout 3 to 4 days. My car was was being worked on. Always great service More

by sherylemorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
Jun 10, 2025 -

BMW Concord responded

Sheryle, we're delighted to hear that Francis provided you with attentive service at BMW Concord. Thanks for sharing your experience!

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