BMW Concord

The last time I leased a BMW, I contacted 8 other dealerships in order to get the fairest price and decide who would be a good fit. After pages of emails from several dealerships, and several dealers dealerships in order to get the fairest price and decide who would be a good fit. After pages of emails from several dealerships, and several dealerships who simply failed to respond, Danny clearly stood out as my guy. Danny was by far the quickest and the most professional, dependable, courteous, up front, and fun. He never once let me down from beginning to end. I thoroughly enjoyed the process of leasing a car from him. I recommend him to both my family and friends. From here on, if I'm getting a BMW, I'm buying from Danny. I hope he never retires! More

I bought 2 New BMW with his assistance. He took care I bought 2 New BMW with his assistance. He took care everything I needed and he responded so quickly when I asked something. Therefor I recommended I bought 2 New BMW with his assistance. He took care everything I needed and he responded so quickly when I asked something. Therefor I recommended him to my friend and he bought BMW also with his assistance. He took good care of after service also, so I trusted him very much. More

I received exemplary service and support from Danny Andrade. Recently, I purchased a brand-new BMW 330Ci convertible through the European Delivery program. Both my original dealer and his replacement Andrade. Recently, I purchased a brand-new BMW 330Ci convertible through the European Delivery program. Both my original dealer and his replacement departed prior to the re-delivery of my vehicle in the U.S. A potential nightmare situation? Not at all. Danny Andrade took over the management of my vehicle’s re-delivery--tracking the car’s progress across the Atlantic Ocean, informing me of dealer-installed options, and providing me with the BMW Car and Key Memory Customer Selection Form. Mr. Andrade was friendly, personable, courteous and professional. He was easily accessible by cell phone and e-mail, and always promptly returned my phone calls and replied to e-mails. Mr. Andrade’s level of service and support, however, went beyond the call of duty. My car was due to arrive on a Friday. That Wednesday, Mr. Andrade informed me that there was a possibility of the car arriving a day earlier. This would have been exciting news generally, because I had been eagerly anticipating my reunion with the car after dropping it off in Munich 6 weeks earlier. More importantly, however, my girlfriend had been in Europe for a month, and was arriving at San Francisco Airport that same day. The possibility of surprising her with the new car was a tempting dream. Mr. Andrade made that dream a reality. The car arrived on Thursday morning, a day earlier as Mr. Andrade had anticipated. He informed the BMW staff that my car had to be ready at 3 p.m. and pushed them to expedite the usual dealer preparation process. When I arrived at the dealership at 3, my car was waiting for me. It had been washed and programmed with all the personal options that I requested—all at record pace. Unbelievable! Thanks to Mr. Andrade, I surprised my girlfriend at the San Francisco Airport with the new car. It is a memory that we will always cherish. Mr. Andrade has set the finest example of courtesy to customers and pure professionalism. Even though he was not my original dealer, Mr. Andrade treated my file as if it were his own, and the transition process could not have gone smoother. I can say with certainty that this was the best experience I have had purchasing a vehicle. BMW’s high level of customer service matches the impeccable engineering and craftsmanship of its vehicles. More

Danny was great to work with. Our daughter wanted a certain type of Mini and he was able to get it put together for us. The financing was a breeze, and the attention to detail was superb. And followu certain type of Mini and he was able to get it put together for us. The financing was a breeze, and the attention to detail was superb. And followup questions we had about the account were able to be answered by Danny and his group. I hear their BMW side is good too...maybe someday, Mike Heller! More

I have purchased numerous new cars in the past, and my experience with Danny Andrade was by far the most enjoyable, stress free experience I have ever had. Danny was very knowledgeable of the BMW product experience with Danny Andrade was by far the most enjoyable, stress free experience I have ever had. Danny was very knowledgeable of the BMW product and he always responded immediately. He was honest, and became a friend in the sales process rather than just my sales representative. I have referred several friends to BMW Concord because of the service I received from Danny. When it is time for my next BMW purchase, I will be calling Danny and BMW Concord. I would have checked "Excellent" if it was an option. Thanks again, David Darnell More

JT was a very knowledgeable and patient salesperson. We spent quite a few hours with him, drove a number of different cars with different trim levels before deciding on a wonderful 3 series. He answered o spent quite a few hours with him, drove a number of different cars with different trim levels before deciding on a wonderful 3 series. He answered our questions, listened and responded to our requests and I am happy to say that I've been very happy with my car. If I am in the market for another BMW I will definitely contact JT and I will send any friends and family to him when they are in the market for a car. Bonnie Boccignone More

Danny Andrade provides the best customer service a customer would ever want. Pls kindly thank him for us. Danny provided excelent service, knowledge and follow up. He has been great source of info customer would ever want. Pls kindly thank him for us. Danny provided excelent service, knowledge and follow up. He has been great source of information from the start. The follow up on every concern was also responded promptly and accurately. More

I got Danny's name from my son-in-law as he had leased a BMW from Danny prior to going to Japan. Our lease on our 2006 Cadillac was expiring and we were looking at a Cadillac SRX or a BMW. Danny was the fin BMW from Danny prior to going to Japan. Our lease on our 2006 Cadillac was expiring and we were looking at a Cadillac SRX or a BMW. Danny was the final selling or should I say the leasing point as it was no hassle, he had a lot of BMWs to chose from and gave good advice on color and optional equipment. He also provided us with up dates on how to save on our lease. I have recommended Danny to our friends that are interested in a BMW a the trip to Concord from San Carlos was well worth the time. More

Danny is the most professional and honest BMW sales professional I have dealt with over the past 12 years in my buying/leasing new BMW's. In fact, my father and numerous friends have utilized Danny's p professional I have dealt with over the past 12 years in my buying/leasing new BMW's. In fact, my father and numerous friends have utilized Danny's professional services. I would gladly recommend Danny to anyone interested in specific information in their pursuit of the Ultimate Driving Machine. More

They did a great job at this dealership, I was very happy with their attitude and costumer service. I bought a brand new car and my sales person (Danny)was so helpful. he really took the time to explain all with their attitude and costumer service. I bought a brand new car and my sales person (Danny)was so helpful. he really took the time to explain all the options and he went beyond my expetation. More