BMW Concord

The best car buying experience that I have ever had. The best car buying experience that I have ever had. Danny was very helpful and gave me the best deal that I could get. He was very respectful and The best car buying experience that I have ever had. Danny was very helpful and gave me the best deal that I could get. He was very respectful and even ask the service department to detail/wax my car before I came to pick it up. Highly recommended!!! More

This a review on the sales process. Danny Andrade made the whole sales process soooooo easy. Because we did a lot of the interaction online, we did not have to waste a day at the dealership haggling back the whole sales process soooooo easy. Because we did a lot of the interaction online, we did not have to waste a day at the dealership haggling back and forth. We got a great deal and did the what-use-to-be-time-consuming numbers bidding all via e-mail over the course of the week, then after reaching the agreed on number, submitted all the necessary financial documentation by e-mail also so that when we got to the dealership on Saturday afternoon, all we had to do was sign the paperwork and get the introduction on the vehicle. We did a similar process at British Motor Cars, but with Danny at BMW Concord, it was far smoother and most efficient in using of everyone's time--ours and the BMW Concord staff. Lesson to BMW of SF, THIS is how you do a sale! More

This will be the second car I purchase through Danny because he offers fabulous, high touch, thoughtful service and leaves no stone unturned to meet your needs. He listens incredibly well to what's imp because he offers fabulous, high touch, thoughtful service and leaves no stone unturned to meet your needs. He listens incredibly well to what's important to you and doesn't pressure you in any way to make a decision. More

Danny is very knowledgeable of the products he sells, and responds quickly by email or cell if there are any questions or concerns. It was very easy to work with him;I had all the details of the purchase wor responds quickly by email or cell if there are any questions or concerns. It was very easy to work with him;I had all the details of the purchase worked out before I hit the showroom. I highly recommend Danny Andrade for those looking to purchase a BMW or Mini Cooper. Electra More

Danny Andrade was my salesperson- he provided OUTSTANDING customer service. Excellent product knowledge. Very patient (I couldn't decide on a model & must have test driven every model he had) and helped me customer service. Excellent product knowledge. Very patient (I couldn't decide on a model & must have test driven every model he had) and helped me get the best price (timed the sale to take advantage of subsidized money rate and lease credit back). He kept in touch with me during the whole process (credit approval, finding the car, coordinating the delivery, etc.). He never dropped the ball or failed to answer a question. The best experience I've ever had buying a car. When I turn my lease in, he will be my salesperson next time too. More

The entire experience was great. I felt like the dealership and Danny in particular really cared, and he went out of his way to find me the car I wanted. Then he took all the time I needed to go th dealership and Danny in particular really cared, and he went out of his way to find me the car I wanted. Then he took all the time I needed to go through the details of how the car worked before he sent me on my way. More

I highly recommend LaMar Bliss of Concord BMW to help resolve all of your BMW needs. He is highly professional in his job and easy to work with. He found just what I needed and gave me a great price for resolve all of your BMW needs. He is highly professional in his job and easy to work with. He found just what I needed and gave me a great price for my beautiful 750LI BMW.I am %100 satisfied with my purchase and service. More

Concord BMW is very clean and well maintained. They have numerous employees who are very polite and professional. They have a large inventory of cars. We bought our car from Lamar Bias & he was terrific! numerous employees who are very polite and professional. They have a large inventory of cars. We bought our car from Lamar Bias & he was terrific! When lease was over, we went looking for him and he was very honest and helpful. Lamar and Concord BMW was willing to work with us on the price (in 2007) and put us in the right car for us. We did not find that kind of attitude and service at a different Bay Area BMW dealer. We were led to check out Concord BMW because we live in San Francisco & saw the liceanse plate holders and also the courtesy cars that advertised "concrod BMW." That is the reason we thought about going over to Concord to check things out, and were were very happy with what we found. More

As this was an insurance issue, I was adamant that ALL costs be assessed prior to the authorization. I didn't want to end up with additional adjustments/additions to the cost of the repair. Unfortunately costs be assessed prior to the authorization. I didn't want to end up with additional adjustments/additions to the cost of the repair. Unfortunately, that did not happen. I kept getting calls for additional parts and labor, which I needed to try to resolve with insurance. The cost was extremely high ($13k) and there was NO actual collision damage to be repaired. Additional charges kept getting communicated to me because it simply "wouldn't look right" unless they "blended" the paint into another area. In the end I was resolved to pay an additional $500 of my own money so that the entire car would simply be repainted, thus avoiding any "blending". But it wasn't. It was clear that they did NOT paint the entire car because there were legacy ding marks on the passenger side door that would have gone away. I was also told it would get a service. That also did not happen because the service warning has not been reset. I am quite confident that had I done some checking, I would have found an independent shop that would have taken better care of me, and for far less money. It is infuriating that $13,000 apparently does not cover painting the entire vehicle, and giving it a service, to say nothing of addressing other things such as the interior door panel which was missed. It is important to note that I have always been extremely pleased with the service center in Concord. At my first visit, a young lady met me at the car and offered me coffee before I was even checked in. Very first class! But the collision center seemed segregated from the dealership. They seemed to be far more interested in maximizing their profit, than with delivering a quality repair, and excellent experience. All at my expense. Never again. Sean Harris More

JT was a pleasure to work with. He met our needs with scheduling (which can be challenging with a small child). He ensured that we were informed and comfortable with the service and financing departments scheduling (which can be challenging with a small child). He ensured that we were informed and comfortable with the service and financing departments and conditions. He was always upfront, honest and willing to accomodate our needs. We'd recommend JT and this dealership to anyone looking to purchase a BMW. My family's experience was great! More