BMW Concord

Excellent buying experience Excellent service in the entire process . Shiela Lane was exceptional with the purchase of our X5. She followed thru in every detail, and we were able Excellent service in the entire process . Shiela Lane was exceptional with the purchase of our X5. She followed thru in every detail, and we were able to purchase the car we wanted . I highly recommend her as a salesman . More

Excellent servuce The entire staff was friendly, informative, and knowledgeable about the process. They effortlessly guided you through the process and answered all of The entire staff was friendly, informative, and knowledgeable about the process. They effortlessly guided you through the process and answered all of my questions. They stayed well after closing without an issue so we could get our new car. More

Sheila knows BMWs Finally a salesperson that knows how a somewhat complicated BMW operates. When you spend a bit of money on a car, you don't need someone that seems li Finally a salesperson that knows how a somewhat complicated BMW operates. When you spend a bit of money on a car, you don't need someone that seems like they were just hired. Sheila could demonstrate how multiple functions operated. A motivated person that gave us her undivided attention. More

Terrific team Jackie Gottlieb was my sales rep. I wanted an i3 and they were flying off the floor. She was determined to find one for me that day and, finally, sh Jackie Gottlieb was my sales rep. I wanted an i3 and they were flying off the floor. She was determined to find one for me that day and, finally, she succeeded. I have never driven a BMW, nor an electric car. The Genuis team has been infinirely patient, showing me how to navigate a completely new dashboard and technology that was absent from my old RAV. I definitely will consult with Jackie on my next lease or purchase next year. More

Fantastic team from sales to finance We had a great experience at Concord BMW. The sales team couldn't be more helpful and finance was a breeze. We even got a few good smoothie recipes fr We had a great experience at Concord BMW. The sales team couldn't be more helpful and finance was a breeze. We even got a few good smoothie recipes from Sophia. More

Great customer service! Jackie Gottlieb, who assisted us, was very warm and down to earth, and we never felt pressured. Overall an excellent experience. We've never leased a Jackie Gottlieb, who assisted us, was very warm and down to earth, and we never felt pressured. Overall an excellent experience. We've never leased a vehicle before, and Jackie made it easy for us to make an educated decision! We bought our 1988 BMW M3 from BMW Concord in 1990. We are back 27 years later leasing our 2017 330i. We will no doubt return! More

Excellent Ms Lane is a very responsible and sweet lady, she gave us space to considering to buy this car, not like other sales people's always call and push ! A Ms Lane is a very responsible and sweet lady, she gave us space to considering to buy this car, not like other sales people's always call and push ! Also her follow up work is doing well to make sure I know this new car:) More

Sales Jenea Frank Carbin sales associate was extremely wonderful to work with. She was very knowledgeable of all BMW vehicles we were interested in and went Jenea Frank Carbin sales associate was extremely wonderful to work with. She was very knowledgeable of all BMW vehicles we were interested in and went above and beyond to help us locate the type of vehicle we were looking for to purchase! Her custom service was very professional and appreciated! More

Incredible Experience Tony Yuan is one of the most professional, hardworking, and honest people I have ever worked with. He was patient, knowledgeable and a true gentleman. Tony Yuan is one of the most professional, hardworking, and honest people I have ever worked with. He was patient, knowledgeable and a true gentleman. Jake Ekstrum and Zack Lee were also a pleasure to work with to get the deal done. In fact everyone I met provided a luxury service experience. I am all smiles in my new 3 series and look forward to my next purchase ! More

Sheila Lane is Awesome!! Sheila Lane was so helpful! She went the extra mile to make sure I was satisfied with my purchase! I got a great car, at a super value, that I'm so ha Sheila Lane was so helpful! She went the extra mile to make sure I was satisfied with my purchase! I got a great car, at a super value, that I'm so happy to drive! More