BMW Concord

Left happy At first I had issue because of miss communication but called him back and he took care of it. Wish we communicated at the beginning so it wouldn't b At first I had issue because of miss communication but called him back and he took care of it. Wish we communicated at the beginning so it wouldn't be inconvenient for anyone. More

dealership is outstanding. Billy was outstanding. Wouldn't hesitate to go back for another car. Experience was great. Would definitely recommend concord bmw as the place to go. Billy was outstanding. Wouldn't hesitate to go back for another car. Experience was great. Would definitely recommend concord bmw as the place to go. More

Misdiagnose followed with poor service Within my warranty the turbo went out. Concord bmw repaired it but within the first week i smelled burnet chemical in the engine. When i told concord Within my warranty the turbo went out. Concord bmw repaired it but within the first week i smelled burnet chemical in the engine. When i told concord bmw about ut they said dont worry its your turbo since its new. I continued to smell it and when i took it back they told me its fine. After a week i noticed i am loosing coolant but too bad my waranty was expired. I took the car to a local mechanic shop and they said your oil gasket is leaking not to mention my radiator is loosing coolant too. It took a local mexhanic to tell me what is the issue when concord bmw totally misdiagnosed and ignore the problem within the time of warranty. Last time i will buy a bmw and deal with concord bmw More

Our car buying experience at Concord BMW was very pleasant. Our salesman was very knowledgeable , not pushy, genuinely interested in our wants. Nikos was very informed on the at Concord BMW was very pleasant. Our salesman was very knowledgeable , not pushy, genuinely interested in our wants. Nikos was very informed on the high tech of the car and was also very genuine. Raquel was very professional and friendly, making sure we understood all the paperwork. More

Thank you for a flawless purchase! It was a pleasure to deal with Mike - very open and experienced manager. I'm really glad that he assisted us and helped to buy the car that we really It was a pleasure to deal with Mike - very open and experienced manager. I'm really glad that he assisted us and helped to buy the car that we really liked. Definitely I would recommend Make Bushel! BTW, the dealership itself is very nice too - very good choice of great vehicles! More

Mike B was helpful, responsive, attentive, did a great job I contacted the dealership about a specific CPO car they had in-stock. Mike contacted me via e-mail and offers to make an appointment to drive the ca I contacted the dealership about a specific CPO car they had in-stock. Mike contacted me via e-mail and offers to make an appointment to drive the car. When I arrived on-time for my appointment, that car was sitting out front and ready to drive. I had a good test drive but told Mike I wanted to think about it. No pressure when leaving the dealership - but good follow-up over e-mail and phone over the following 6 days. Ultimately, the dealer and I agreed on a fair price, and when I came to pick up the vehicle, all was ready and process pretty efficient. I would recommend Mike and the buying experience at Concord. All three Bay Area BMW dealers owned by this company ( San Rafael, Berkeley and Concord ) were helpful while shopping this month. More

Awesome Buying Experience We contacted your company and Mike Bushel, Internet Sales Manager responded right away and that's why we came to your place to look for the car we wan We contacted your company and Mike Bushel, Internet Sales Manager responded right away and that's why we came to your place to look for the car we want. Mike Bushel is a very nice and wonderful individual. He explains everything very clearly and easy to understand without going round and round. He is very straightforward and everything went so smoothly. He's an asset of the company and surely will get a lot of customers and referrals especially from us because now he's a good friend of ours. Ken Marsh, the BMW Genius, was also very nice and very helpful. Rudy Solis More

Great experience I found the car what I was exactly looking for. I talked to Mike and Tyler, they have profession knowledge and gave me good suggestions. Mike gave me I found the car what I was exactly looking for. I talked to Mike and Tyler, they have profession knowledge and gave me good suggestions. Mike gave me a good deal, I was happy with that. Tyler is a BMW expert, he helped me set up everything what I asked and need. Great shopping experience! More

Overall excellent customer service Mike Buschel (Internet Sales Manager) was a great person overall. Very friendly and made sure my dad and I felt welcomed by offering us coffee, water, Mike Buschel (Internet Sales Manager) was a great person overall. Very friendly and made sure my dad and I felt welcomed by offering us coffee, water, 20% discounted accessories, etc. Negotiationing was smooth for the most part, as at the of the day the vehicle I wanted was purchased. Ken Marsh (BMW Genius) was really nice and professional while giving me a tour of the many features of the new 340i had. Danny Andrade was the first person I contacted then eventually handed it over to Mike so Danny thank you for making this purchase possible! Overall great experience at BMW Concord especially from these 3 guys I mentioned. Thanks! More

Buying a BMW 328i I recently bought a certified pre-owned 2014 BMW 328i from Concord BMW. Tony Yuan showed me the available models and assisted me in choosing my car. H I recently bought a certified pre-owned 2014 BMW 328i from Concord BMW. Tony Yuan showed me the available models and assisted me in choosing my car. He was very helpful and friendly. He was very knowledgeable. He explained how the car works and showed me all about the various gadgets. More