
BMW Concord
Concord, CA
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1,061 Reviews of BMW Concord
We had a wonderful overall experience at this dealership!!! A great experience dealing with Mike Bushell (sales) and Kevin Hong (service). They made sure we were satisfied with the purchase of our CPO X5. A great experience dealing with Mike Bushell (sales) and Kevin Hong (service). They made sure we were satisfied with the purchase of our CPO X5. More
BMW concord Great experience buying my car at BMW concord, Kris Mang was awesome! He took the time to test drive many different cars with me and truly helped me f Great experience buying my car at BMW concord, Kris Mang was awesome! He took the time to test drive many different cars with me and truly helped me find my perfect car . I very happy with everything! Kris is definitely the best go to him! He gave me his personal number so I was able to text him if I had any concerns I thought I had a little concern and he immediately had one of the girls from service department call me and set up an appointment for my car he's the best he's definitely great. Highly recommend him . This is the second car purchase Iv made and by far the best service I've gotten was this time ! More
Good Customer Service My internet sales provider, Mike Bushel, was great to work with. He met my price range on the car I wanted and detailed the steps I needed to take to My internet sales provider, Mike Bushel, was great to work with. He met my price range on the car I wanted and detailed the steps I needed to take to streamline delivery of car. He also worked with the finance dept prior to my visit to give me costs of the various maintenance and extended warranty plans. More
Excellent! My first contact with Mike was through my bank, USAA, who recommended this dealership. Via internet I selected the X5 I wanted. Mike and I spoke vi My first contact with Mike was through my bank, USAA, who recommended this dealership. Via internet I selected the X5 I wanted. Mike and I spoke via phone to work out the details since I was over a hour drive to the dealership and wanted to go home with my new BMWX5 that day. Everything went as planned! Excellent service, More
Pleasant experience! This is the 4th car am buying from Peter at Cocord BMW, and as always it was a smooth purchasing experience. Best price offered (compared to what's on This is the 4th car am buying from Peter at Cocord BMW, and as always it was a smooth purchasing experience. Best price offered (compared to what's on Edmunds or other dealerships) without asking. More
Below expectations I bought a used BMW from this dealer. The salesman was good, very friendly but not really willing to make a better deal. The car was in great conditio I bought a used BMW from this dealer. The salesman was good, very friendly but not really willing to make a better deal. The car was in great condition but had a missing DVD navigation. I was okay to buy a replacement DVD from this dealership. When I received the DVD, it did not work. I called several times to the parts department but I kept getting transferred to the service department who can review the problem. Never got a call back. I then went to my local BMW dealership and they gave me an old navigation disc to use and it worked!!! I called back and left a message at Concord BMW to see if I can get a replacement DVD. Still no call back. More
Indescibable It was a transaction from an excellent BMW to a sublime M 235i orchestrated by a salesperson that would need to be experienced to be fully appreciat It was a transaction from an excellent BMW to a sublime M 235i orchestrated by a salesperson that would need to be experienced to be fully appreciated More
Lease of 2017 X3 Ken put the deal together, and Kris followed through with expert care. This is the 3rd BMW we've purchased from Concord BMW. They are pro's. Ken put the deal together, and Kris followed through with expert care. This is the 3rd BMW we've purchased from Concord BMW. They are pro's. More
My journey to the car of my dreams. Deciding to buy a car can be a traumatic experience but it is going to the right place. In my case it was a pleasant experience and highly rewarding w Deciding to buy a car can be a traumatic experience but it is going to the right place. In my case it was a pleasant experience and highly rewarding with the results for the professional attention I received from the agent who took care of me, and the staff in charge of making all the relevant arrangements so that at the end of the day I could take the car of my dreams home, happy because my expectations in the whole process from looking at the cars, the financing, the basic management of the car were excellent. They definitely have a great team at this agency, I will be your client for many years. More
Greatest car buying experience David Chapman went above and beyond helping me to find the BMW I wanted. It was the best experience I had buying a car ever. Thank you! David Chapman went above and beyond helping me to find the BMW I wanted. It was the best experience I had buying a car ever. Thank you! More