BMW Concord

All the employees I interacted with at BMW Concord were courteous, very professional and friendly. This is the second BMW that I've bought from Danny Andrade, my sales guy at BMW Concord. He makes the sa courteous, very professional and friendly. This is the second BMW that I've bought from Danny Andrade, my sales guy at BMW Concord. He makes the sales process as easy as possible. This dealership provides the best price - and I definitely look around - that you can get in the Bay Area. Danny's very upfront when answering all my questions and works hard to get me the car I want with the specific packages in mind. We even custom-ordered my first car that I bought from him. I filled out all the necessary paperwork beforehand so when the day came to pick up my car, I just had to sign the papers and my car was ready to go. The finance guy, Scott Wilson, was extremely professional and friendly. At any rate, I would highly recommend BMW Concord and Danny Andrade. More

My service advisor, Andrew Northrop, always "listens" to me and asks questions to ensure that he fully understands my problems. He also asks questions of me about other issues. Appointments are timely; cust me and asks questions to ensure that he fully understands my problems. He also asks questions of me about other issues. Appointments are timely; customer service is a focus of everyone; I am provided updates on the repair status; and the car is ready when promised. This is not the closest dealership for me but I have used them for many years because of their customer service, quality of work, friendliness of the team, and willingness to provide service regardless of the dollar amount of the repair. More

We had a wonderful sales experience with BMW Concord. Our salesman JT Zory was friendly, helpful, and enthusiastic without being pushy. This was the first time we've bought a car at this dealership, alt Our salesman JT Zory was friendly, helpful, and enthusiastic without being pushy. This was the first time we've bought a car at this dealership, although we have had other cars serviced there before. Our service experiences were also excellent, so when it came time to buy a new car we gave them a go, and were not disappointed. More

The buying experience at BMW concord was really pleasing especially with Danny. Danny has been instrumental in getting the deal done and sticking to the promise of service and price. I contacted Danny with especially with Danny. Danny has been instrumental in getting the deal done and sticking to the promise of service and price. I contacted Danny with an email and discussed the details. After landing in the showroom, it was pleasantly simple and no questions asked. The promise was kept and no added price was asked for. The transaction was smmoth and very fast. I have never bought a car so fast. Thanks a lot to Danny! You ROCK!! More

They were very friendly and fast - I had a tire that needed to be replaced very quickly so I could get back on the road. They checked me in quickly, got me an estimate and then got the work done quickl needed to be replaced very quickly so I could get back on the road. They checked me in quickly, got me an estimate and then got the work done quickly and effectively. I would certainly go back there again if I had another issue. More

I have been going to Concord BMW since 1995. I have purchased 3 BMWs over the years from Concord and the experience has always been excellent. When it comes to service Concord does an excellent job.(I purchased 3 BMWs over the years from Concord and the experience has always been excellent. When it comes to service Concord does an excellent job.(I had to go to another dealer because of it's geography several years ago and it was not the same experience) I have always been pleased with the service but my most recent visit with Tim Renner as my advisor was excellent. His communication with me was excellent. He completed what he committed to and made the process as simple as possible. I would recommend working with Tim whenever possible! More

I first came to concord BMW because of a repair issue with my 3 series. Andrew, my service rep does an outstanding job and goes out of his way to make sure my needs as a customer are met. I know that at with my 3 series. Andrew, my service rep does an outstanding job and goes out of his way to make sure my needs as a customer are met. I know that at some point we will need a new vehicle and the is no question where we'll go! Just More

We have had great service with Tim Renner he always takes good care of me and my wife. The rating is mostly for the great service and repairs that Concord BMW performs. Every time we take our car in all of o good care of me and my wife. The rating is mostly for the great service and repairs that Concord BMW performs. Every time we take our car in all of our concerns are repaired or addressed without a lot of hassle. The staff is always friendly and very willing to help. Thanks Anthony Maramonte More

While I had arrived late during a week day, I was welcomed by Danny to look at a 650 that he has listed. After talking the car (immaculate condition), Danny and finance person stayed late to close th welcomed by Danny to look at a 650 that he has listed. After talking the car (immaculate condition), Danny and finance person stayed late to close the transaction. Great experience over all! Danny also followed up in post-sales communication to make sure all was well. More

I am pleasantly surprised by the hassle-free purchasing experience in the dealership. Price negotiation was fast and minimal, and there is no such nonsense like going back-and-fro about the asking-the-mana experience in the dealership. Price negotiation was fast and minimal, and there is no such nonsense like going back-and-fro about the asking-the-manager thing, nor the what-is-your-monthly-payment game. The price I got was good, although I thought if I had "worked" harder I would get a somewhat slightly better price. Anyway, I am happy with price and happy with the car, which so far has performed very satisfactory. Danny was a very good sale-man, and is very easy to work with -- unlike any other sale persons that I had experienced before. He is not pushy, is very friendly, attentive and prompt . I would recommend him very much. Even the financing person at tehe dealership is not pushy -- there is no hard selling of any unwanted stuffs -- just some questions of yes or no. More