BMW Fresno

IF YOU EVER GOT TAKEN ADVANTAGE OF OR RECEIVED POOR SERVICE REPORT THEM TO CA BAR! There’s a form to file a complaint for any service you received ( type in google bureau of auto repair complaint and t SERVICE REPORT THEM TO CA BAR! There’s a form to file a complaint for any service you received ( type in google bureau of auto repair complaint and there should be one with .ca.gov link). The state will send an agent to investigate so you don’t have to go back and forth with them… I am absolutely disappointed with this BMW dealership. Their negligence is unacceptable — they refuse to take accountability for their mistakes and show no regard for customer concerns. They will damage your car and blame you for it. It’s clear they’re inflating their own yelp/google reviews to hide how poorly they treat real customers. See pictures attached. Do not trust them. If you’ve been wronged, I highly recommend reporting them to the California BAR (Bureau of Automotive Repair). No one should have to deal with the level of dishonesty and lack of professionalism I experienced here. Stay far away from this place — you’ll thank yourself later. One star is too generous. More

Top-notch customer service made the car-buying experience smooth and stress-free for my wife and I. smooth and stress-free for my wife and I. More

Second time buying a car from Radford Puahi and let me just say when I’m ready to get another one I’m going back to him. Truly is a Family man and will answer all of your questions. I tell everyone I know just say when I’m ready to get another one I’m going back to him. Truly is a Family man and will answer all of your questions. I tell everyone I know who is looking at BMW’s to talk to Radford Puahi! More

I purchased my vehicle a few weeks ago and had the pleasure of working with Alex. He was welcoming, informative, and extremely helpful since we went back and forth on a few different options. We never pleasure of working with Alex. He was welcoming, informative, and extremely helpful since we went back and forth on a few different options. We never felt rushed or pressured to make a decision. We will always consider Fresno BMW when making future car purchases. Thanks again Alex! More

Danny was very patient and handled all of our questions with ease. We would recommend this dealer and Danny to anyone. Thank you! with ease. We would recommend this dealer and Danny to anyone. Thank you! More

Took my car here for an oil change and had no leaks prior. My car is now leaking oil. They said to bring it in, gave me the keys and said it was fixed, dry, and they didn’t know where it was leaking prior. My car is now leaking oil. They said to bring it in, gave me the keys and said it was fixed, dry, and they didn’t know where it was leaking from so they added dye in case the issue started again to be able to identify where the leak was coming form. Problem stopped for a couple days and then started again. They said bring it by for second time and then said it’s not leaking from the plug or the filter which is what they touch for the oil change, it’s leaking from the pan. Did not tell me how much it would cost to fix and of course they didn’t fix the issue which obviously was created there after the oil change. I even had my mechanic who repaired $3,800 in oil leaks shortly over a year ago call them and they told him the same thing, it’s leaking from the pan. He also asked if they do an inspection when I originally brought the car to insure there were no leaks and they didn’t have an answer. Even forwarded the invoice for all those repairs but the parts were genuine OEM BMW parts so they can’t warranty them but at least I provided proof I just payed 4K to fix oil leaks recently so that helps in my case to prove to the car wasn’t leaking. Anyways, 2 bags of kitty litter later and numerous oil stains in my garage, wasted time taking my car in twice, no refund, no apologies, no repairs to fix the problem they created. Typical xx. I’ll be calling again but I don’t have any faith at this point. More

Alex Amini sold me M340! the experience was so smooth and easy he also was my finance manager! definitely going to buy another car here! the experience was so smooth and easy he also was my finance manager! definitely going to buy another car here! More

Radford was great! This was my first buying a car he answered all of my questions and made the process feel quick and easy. I highly recommend BMW fresno and Radford Pu This was my first buying a car he answered all of my questions and made the process feel quick and easy. I highly recommend BMW fresno and Radford Puahi! More

When it is time for a BMW, you need Radford at Fresno BMW! He was patient, knowledgeable and so easy to work with. Radford excels in follow-through. The process from ordering the new car to trading in my BMW! He was patient, knowledgeable and so easy to work with. Radford excels in follow-through. The process from ordering the new car to trading in my old car was seamless! I appreciate all of Radford's efforts to make the whole BMW experience delightful! More