BMW Fresno

Was just looking But! Salesman named Que was personable and helpful in showing me the car I was interested in, but was just looking at the moment. To make a long story sho Salesman named Que was personable and helpful in showing me the car I was interested in, but was just looking at the moment. To make a long story short, I ended up purchasing the 2008 Lexus E 350 advertised on the internet and showed to me by Que. No pressure or games played as far as I could see. Thanks Que! More

Ruben Valdez took care of us! Logistics are the biggest chalenge of being a working mom. Getting kids to and from school, and myself to and from work are hard enough, but when the Logistics are the biggest chalenge of being a working mom. Getting kids to and from school, and myself to and from work are hard enough, but when the car needs service, it's a big deal. Ruben knew me and my situation and totally took care of us. I know he will take care of you too! More

Best exp ever My sales guy was this guy Q he was so awesome and helpful. He made me feel very comfortable and was full of useful informati. Not to mention how fas My sales guy was this guy Q he was so awesome and helpful. He made me feel very comfortable and was full of useful informati. Not to mention how fast the whole process was. I was very happy with my purchase. More

Great customer service Always a friendly group of people.They always go above and beyond. There is no other place I'd rather go to service my ultimate driving machine! Always a friendly group of people.They always go above and beyond. There is no other place I'd rather go to service my ultimate driving machine! More

Buying my first BMW Went over to BMW Fresno for the firsr time ever; was instantly greeted with a smile by Hailey Fryer. She was personable, very knowledgable and knew ho Went over to BMW Fresno for the firsr time ever; was instantly greeted with a smile by Hailey Fryer. She was personable, very knowledgable and knew how to answer most of my questions. I purchased the x3 and couldn't be happier about it! I will definitley be back there and will reommend Miss Hailey. More

Vince Cruz is the best. My service is always completed on time and completed correctly the first time. Always have friendly employees and easy to have an appointment at my time. Transportation is always on time and completed correctly the first time. Always have friendly employees and easy to have an appointment at my time. Transportation is always provided. More

I wasn't expecting to buy a BMW but decided to test drive one anyway, and I just fell in love with the x3. It was the perfect downsize from my full size SUV and I love the great gas mileage I'm getting drive one anyway, and I just fell in love with the x3. It was the perfect downsize from my full size SUV and I love the great gas mileage I'm getting! This was my first luxury car buying experience, and Ray at BMW Fresno made it really easy. More

Recently, we had an issue with our BMW that at first was not resolved. George Stanley, General Manager, stepped in to solve the problem. Mr. Stanley is genuinely committed to customer service and building r not resolved. George Stanley, General Manager, stepped in to solve the problem. Mr. Stanley is genuinely committed to customer service and building relationships with customers. He is extremely caring and committed to quality service and to ensuring customers have an excellent, highly satisfying experience with BMW Fresno. Although Mr. Stanley is the general manager, he works with customers directly to ensure the BMW Fresno is a 'go-to' BMW sales and service center. We highly recommend BMW Fresno to anyone looking to service, or purchase, a BMW. We were pleased with our experience at the dealership, and have complete confidence in Mr. Stanley and his committed vision of customer satisfaction. More

At first my experiece was pretty good when it came to being greeted and showing me the new cars. Salesperson was knowledgeable and test drive went well. Once I decided BMW was what I wanted it came down being greeted and showing me the new cars. Salesperson was knowledgeable and test drive went well. Once I decided BMW was what I wanted it came down to price. They were very firm with price and hardly wanted to discount. The discount they offered was like a slap in the face. I later called Visalia BMW and a few in LA and they immediately gave me a much better price. I took my business elsewhere Once negotiations started at Fresno they seemed rude. I recommened everyone to shop around for a better price which you will get. More

EFFICIENT AND HONEST, that's how I'd describe the treatment I received at Fresno BMW. I live in the Orange County area and I drove 221 miles to buy the car I wanted, a 2014 Z4. As soon as I got to treatment I received at Fresno BMW. I live in the Orange County area and I drove 221 miles to buy the car I wanted, a 2014 Z4. As soon as I got to the dealer floor I was greeted by Hovsep, whom Was the Client Advisor I had been in contact with via email and phone. I had a trade in vehicle that I described as working perfectly. However, the day of the purchase the moonroof didn't work, I thought that detail might affect the trade in price we had previously agreed on, IT DIDN'T. Compared to my other experiences purchasing cars from Mercedes Benz and BMW this one was fast and smooth, no gimmies, no hidden or undisclosed charges nor offers to buy extra warranty or anything, thnks Rob from finance department. After the purchase was done and over, Hovsep, in a very diligent way showed me and guide me through all the features in my new Z4. Thanks Hovsep for all your time and help. Top down, loved the ride back home. More