BMW MINI of Wichita - Service Center

Poor communication between service managers and techs. Tech did not complete the door latch recall repair and did not communicate to anyone that is was not repaired.on my 2008 BMW 750Li. Tech did not complete the door latch recall repair and did not communicate to anyone that is was not repaired.on my 2008 BMW 750Li. More

Scheduling and servicing my BMW for a couple recall notices was easy. They had it all done within the day. notices was easy. They had it all done within the day. More

Ashley was professional and helpful with obtaining an appointment that met our needs as we were coming from Rogers Arkansas. She connected us with Kenny Weber for assistance with some issues that we had appointment that met our needs as we were coming from Rogers Arkansas. She connected us with Kenny Weber for assistance with some issues that we had with settings that we couldn’t figure out how to set. We were very pleased with his assistance. We asked him to show us a Mini Countrymen and traded our 2 year old Mini Cooper S for a 2025 Mini Countryman S because of his expertise and willingness to go the extra mile to answer our questionis. Outstanding Salesman. More

We drove to Witchita from Rogers Arkansas for a service appointment. Ashley provided outstanding assistance during the service check-in and we consider her performance outstanding. She we above and beyond appointment. Ashley provided outstanding assistance during the service check-in and we consider her performance outstanding. She we above and beyond what would normally be expected. More

Quick and efficient. They had me out of there in no time. Ashley was very helpful and kind They had me out of there in no time. Ashley was very helpful and kind More

Austin and Christian are both great service managers! ! Kind courteous and take time to help me understand necessary maintenance details!! Thank you!! ! Kind courteous and take time to help me understand necessary maintenance details!! Thank you!! More

Austin was a tremendous help with my. X6… he was extremely courteous and helpful throughout the service. Austin, Christian and Lacie are an exceptional team at Walser BMW Wichita! Great se X6… he was extremely courteous and helpful throughout the service. Austin, Christian and Lacie are an exceptional team at Walser BMW Wichita! Great service teams make great dealerships! More

Brought the car in to get battery replaced. Work done well and expeditiously. Ride provided to house and back. Thanks! Work done well and expeditiously. Ride provided to house and back. Thanks! More

BMW X3 30. Vehicle was delivered dirty. I had the vehicle paint protection installed, there was a piece of gunk under the hood protection. Nobody seemed to QC t Vehicle was delivered dirty. I had the vehicle paint protection installed, there was a piece of gunk under the hood protection. Nobody seemed to QC the vehicle when it was returned from service as not only the gunk under the protectant, windshield was filthy, the panels on the back of the front seats were discolored (should have been found before delivery). My sales guy was good, but feel there is not the focus needed after the sale. More

Dealership is fine. Always clean. Initial staff you see once getting out of your car, prior to going into actual service office, could at least speak and welcome the cus Always clean. Initial staff you see once getting out of your car, prior to going into actual service office, could at least speak and welcome the customer to the dealership. More