Back

BMW MINI of Wichita - Service Center

Wichita, KS

4.5
177 Reviews

177 Reviews of BMW MINI of Wichita - Service Center

Sort by
March 01, 2025

The team was helpful and thorough. I was given a loaner and was kept in the loop on the progress of the service engagement. More

by beninks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Austin is the best any one can expect. The service team always does a great work and I'm very grateful that I have them taking care of me. They are the best. Talked with Jesus because I More

by eguimaraes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Carrasco-Rubio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Dealership is OK, they need to stand behind their product. Bmw has cheapened the vehicles they sell and don't replace parts that are faulty More

by schneiderbrian57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Austin was great. Rated only 4 stars because I can never get in via phone to set up appointment and my messages never get responded to. Also car was washed poorly—bad More

by eurekajack77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Christian and Austin are always very professional and friendly. They both are an asset to your company. More

by dondenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The service was excellent. The communication was good as they made me aware of everything that needed to be done. More

by jerrybohn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Christian is an outstanding Service provider. He is a true customer advocate. Good job Christian!’ More

by gary_bickel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Austin is the best when it comes to service. All friendly, respectful and care about you. Austin is really top notch! Thank you for the great great service!!! More

by brianjpeters79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

I appreciated Christian’s communication and the techs write up to describe the cars current state. I do wish they could address issues on a car with non-stock parts More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Good communication. Reasonably fast service. Reasonable priced. The lead time on available appointments is too long. More

by tcassil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...