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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
822 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 822 reviews

May 30, 2025

After 50 years of dealing here ,it's still the best And rich Knoll is beyond the best More

by cawoodburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
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May 29, 2025

I have been a customer of BMW Northwest for years and never had any issues. I have always had great service. More

by Cynsbmr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kelly, Kevin Lambert
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May 29, 2025 -

BMW Northwest responded

Thank you for being a loyal customer of BMW Northwest! We're delighted to hear that you've consistently received great service over the years. We look forward to continuing to serve you in the future!

May 25, 2025

Excellent service & knowledgeable staff, friendly with warm greetings. Austin is impressive, great communicator an asset to BMW . More

by Au
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adler
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May 27, 2025 -

BMW Northwest responded

Thank you for the wonderful feedback! We're delighted to hear that Austin and our team at BMW Northwest provided excellent service. We appreciate your kind words and look forward to serving you in the future!

May 24, 2025

The members in the service department were friendly , professional, and knowledgeable. The kept me informed on the progress of my vehicle More

by pantista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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May 26, 2025 -

BMW Northwest responded

Pantista, we're delighted to hear that our service department at BMW Northwest provided you with friendly and professional care. Keeping you informed is a top priority for us!

May 23, 2025

They are responsive, thorough, and dedicated to customer satisfaction. Never any surprises that aren’t fully explained. Easy to set up service appointments & they keep maintenance records on your car so you More

by Kat-stoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 23, 2025 -

BMW Northwest responded

Thank you for highlighting the dedication and transparency of our team at BMW Northwest! We're glad to hear that setting up service appointments is a breeze and that you're satisfied with how we manage maintenance records. We appreciate your support!

May 18, 2025

Friendly and accommodating. Got to drive a fun loaner car while my service was being done. They washed and vacuumed my car too. More

by Lori N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
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May 19, 2025 -

BMW Northwest responded

Lori, we're delighted to hear that you enjoyed the loaner car and appreciated our service at BMW Northwest. Thanks for sharing your experience with us!

May 15, 2025

Tried to make a service appt today (May 14, 25 1:47 pm) and the gal was dismissive and rude and was not helpful at all in offering alternatives. I told her what our concerns were and she just kept throwin More

by lisamulhall0404
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the gals name is service
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May 15, 2025 -

BMW Northwest responded

Lisa, I'm sorry to hear about your experience trying to make a service appointment. We strive for helpful and courteous customer interactions, so it's disappointing that we fell short here. If you're open to it, please reach out directly so we can address this situation further. Thank you, Jay Senon - Service Manager - 253-896-2502

May 13, 2025

Kevin was a great salesman! ! Helping in every way with kindness. I recommend to do business with him More

by klforte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 13, 2025 -

BMW Northwest responded

Thank you for the recommendation! We're delighted to hear that Kevin provided such helpful and kind service at BMW Northwest. We appreciate your support and look forward to serving you again in the future!

May 11, 2025

My service provider Luke was awesome! Helped me out tremendously and got me the best deal on my service as possible. More

by 253frost253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kelley
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May 12, 2025 -

BMW Northwest responded

We're delighted to hear that Luke provided you with excellent service and a great deal at BMW Northwest! Thank you for sharing your experience, and we look forward to assisting you again in the future.

May 08, 2025

I had taken my truck in to get the bumper replaced He was in touch me always He let me know when that found other things that need Thanks More

by zzsplash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 09, 2025 -

BMW Northwest responded

We're glad to hear you had a positive experience with our team at BMW Northwest. Keeping you informed throughout the process is important to us, and we're happy we could assist with your truck's bumper replacement. Thank you for choosing us!

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