BMW Northwest

They have great service and always easy to schedule, and any findings are clearly easy to find and review any findings are clearly easy to find and review More

You would unlikely find a more accommodating dealership than BMW Northwest in Tacoma. They are a shining example of the BMW brand principles. Their staff maintains decades of professional experience, and t than BMW Northwest in Tacoma. They are a shining example of the BMW brand principles. Their staff maintains decades of professional experience, and their mechanics have superb talent, care, and attention to detail. More

The service department is excellent. Very professional and accommodating. It’s easy to make appointments and they are able to provide loaner vehicles when needed. Very professional and accommodating. It’s easy to make appointments and they are able to provide loaner vehicles when needed. More

Luke is a great service Rep. Makes sure we have what we need and has good communication Makes sure we have what we need and has good communication More

BMW Northwest is a very smoothly run BMW dealership. The customer service is excellent and their willingness to go the extra mile to help the customer is top notch The customer service is excellent and their willingness to go the extra mile to help the customer is top notch More

They did a good job and were proactive in their communication. Rich is great to work with. communication. Rich is great to work with. More

Professionalism and efficiency characterize the entire service department — from making an appointment, through checkin, to mechanical maintenance and checkout. service department — from making an appointment, through checkin, to mechanical maintenance and checkout. More

Professionalism and efficiency characterized the BMW Northwest service department. I was particularly impressed with my interactions with Gage Stanton and Mike Sims in having my 330i wagon serviced. Thi Northwest service department. I was particularly impressed with my interactions with Gage Stanton and Mike Sims in having my 330i wagon serviced. This included a recall, regular maintenance and installation of new Continental tires. More

Michael was my Service Advisor He is very knowledgeable, He made sure that I understood everything. Do to a conflicting medical appointment, he made sure that my vehicle was done in plenty knowledgeable, He made sure that I understood everything. Do to a conflicting medical appointment, he made sure that my vehicle was done in plenty of time for me to make my appointment. Michael provides excellent customer service. Please pass on my appreciation to him. More

My vehicle was brought in for a software recall and front brake pads. The dealership did a full inspection of the underside of the vehicle and recommended over $10,000 of repairs which was frustrating since brake pads. The dealership did a full inspection of the underside of the vehicle and recommended over $10,000 of repairs which was frustrating since the car is currently worth less than that. More