BMW Northwest

BMW Northwest did a fantastic job diagnosing my issue, however if you’re looking to get work done I highly recommend taking it to BMW of Seattle as their labor rates and diagnostic rates are much cheaper however if you’re looking to get work done I highly recommend taking it to BMW of Seattle as their labor rates and diagnostic rates are much cheaper than BMW Northwest. You will get the most out of your value elsewhere. Good luck! More

Service was excellent Rich was great! Everything was better than expected! Will continue to service my vehicle there Everything was better than expected! Will continue to service my vehicle there More

BMW Northwest has given us great service each time we bring our vehicle in for service bring our vehicle in for service More

Great service today. Had an oil change and test drove the fantastic XI! Love the car! Had an oil change and test drove the fantastic XI! Love the car! More

Rich Knowles and his staff provide the best service experience I have ever experienced in my 50+ years of car ownership! Thank you for your friendly, efficient, prompt, and affordable service. And th experience I have ever experienced in my 50+ years of car ownership! Thank you for your friendly, efficient, prompt, and affordable service. And the car wash is much appreciated! More

Champagne service. 👍 and polite and caring service technician Austin. He is expedient and on time. 👍 and polite and caring service technician Austin. He is expedient and on time. More

Always the professionals they are. Rich Knowles is one of the longest working service manager and not just knowledgeable but very professional and does with a sense of care and empath Rich Knowles is one of the longest working service manager and not just knowledgeable but very professional and does with a sense of care and empathy. Go to BMW NW but see Rich! More

Very efficient scheduling, courtesy staff and service advisors. My only suggestion would be to add some charging stations for phones in customer lounge. advisors. My only suggestion would be to add some charging stations for phones in customer lounge. More

I was able to get in for a service appointment fairly quickly. They were thorough and aware of my time as I had to wait there. Luke checked on me a couple times to make sure I was AOK. quickly. They were thorough and aware of my time as I had to wait there. Luke checked on me a couple times to make sure I was AOK. More

Excellent customer service in both sales and service departments. We love the attention to detail and the prompt and thorough communication. departments. We love the attention to detail and the prompt and thorough communication. More