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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.8
811 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 811 reviews

August 30, 2023

They were timely on their service. He explained thoroughly how each item that was needed to be worked, repaired, or replaced and why it was needed. More

by Lberbells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Bitz
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Aug 31, 2023 -

BMW Northwest responded

We're glad to know that you appreciated our timely service and thorough explanations at BMW Northwest. It's important for us to keep our customers informed about their vehicle needs. Thanks for the positive review!

August 24, 2023

I had my car serviced yesterday for routine service check up and oil change. Everything went great. I was in and out in a timely fashion and my service advisor was great as usual More

by jodi J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
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Aug 25, 2023 -

BMW Northwest responded

Thanks for choosing BMW Northwest, Jodi! We're delighted to hear that our team provided efficient service and we look forward to seeing you down the road!

August 24, 2023

Excellent service. Kudos to Dave and special mention to the service manager Jay. Way to go guys!! Thanks More

by Pat Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
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Aug 25, 2023 -

BMW Northwest responded

Pat, we're delighted to know you had an excellent service experience with Dave and Jay at BMW Northwest. Thanks for the kudos!

August 24, 2023

From service bay intake to work performed, vehicle video, feedback and customer service by Adriana and Gage all was excellent. More

by stefanellingsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana, Gage
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Aug 25, 2023 -

BMW Northwest responded

Stefan, we're delighted to know that Adriana and Gage provided excellent service during your visit at BMW Northwest. Thanks for sharing this positive feedback!

August 21, 2023

Their employees are very friendly, helpful and very knowledgeable. They were all intent on satisfying the customer. I recommend them to anyone interested in a BMW. More

by Bpyorks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Brown 5 stars, Henry 5 stars, Pamela 5 stars
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Aug 22, 2023 -

BMW Northwest responded

We appreciate your kind words and recommendation! Our team at BMW Northwest is always here to provide friendly, knowledgeable service. We're glad you had a satisfying experience with us!

August 18, 2023

They went above and beyond to help me finalize my purchase. Very kind and wanting to help. More

by mikaylaellaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Kenny!
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Aug 21, 2023 -

BMW Northwest responded

Thank you, Mikayla, for leaving BMW Northwest a five-star review! We are so glad our team went the extra mile and made your buying experience special. Congrats on the new ride!

August 12, 2023

I dropped off my car for the first time at this dealer and all I could say everybody were extremely friendly and supportive especially Luke. He was very helpful on keeping me updated about service progres More

by Neema Mohseni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Aug 15, 2023 -

BMW Northwest responded

Neema, we're glad to know that Luke and the team at BMW Northwest provided you with such a positive experience. We appreciate your recommendation!

July 21, 2023

I was pleased with the customer service received. David went above and beyond to ensure all my questions were answered. More

by Rodslyn King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
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Jul 21, 2023 -

BMW Northwest responded

Thank you for the positive feedback, Rodslyn! We're glad to hear that David provided excellent customer service and addressed all your questions. We appreciate your support and hope to see you again at BMW Northwest!

July 17, 2023

Great customer service, Michael was awesome! ! Quick service and love that they have loaner cars. More

by Jeanellemroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 18, 2023 -

BMW Northwest responded

Jeanelle, we really appreciate your kind words about Michael! Thank you for choosing BMW Northwest and for sharing your support. Have a wonderful day!

July 14, 2023

I am always amazed when I drop off my vehicle for service at BMW Northwest as they remember my name and always offer flawless service. Thanks again to their team. More

by Dale H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 17, 2023 -

BMW Northwest responded

Dale, thanks for the kind words! We're proud to hear that our team at BMW Northwest has consistently provided you with excellent vehicle services and continues to make you feel valued. We appreciate your business and look forward to serving you again in the future!

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