BMW Northwest

Hands down a 5 Star new car sales experience with Client Advisor Maddie. I missed out on a previous car but she remembered my wish list and called me when another used M2 comp became available. Well lo Advisor Maddie. I missed out on a previous car but she remembered my wish list and called me when another used M2 comp became available. Well lo and behold, she called to inform she had a new M2 that unexpectedly became available. She was courteous, helpful and efficient through the entire sales process. I personally prefer quick and painless car buying and this dealership was pretty efficient. The finance process took a little longer than I wanted but it was the last day of the month so the finance managers were swamped. Regardless, Sales manager Mike was super friendly and helpful and so was the finance manager Pam. The best thing about this dealership is that it’s still a family run business that is rooted in the Pacific Northwest. Bravo, Maddie, Mike and Pam! More

Great customer service and the self service coffee bar is very nice while waiting for your car getting service very nice while waiting for your car getting service More

We have had a frustrating ongoing warranty issue with this car since January. Brandon has worked with us to get a satisfactory solution. Communications were good but not perfect. The loaner was very nice this car since January. Brandon has worked with us to get a satisfactory solution. Communications were good but not perfect. The loaner was very nice. More

Car buying experience was great. We ordered to our specs and had excellent communication and updates from Kevin. He also picked us up from the nearby train station so we could begin We ordered to our specs and had excellent communication and updates from Kevin. He also picked us up from the nearby train station so we could begin our ownership with a road-trip. Henry was the genius who walked us through all of the setup and technology, patiently answering our questions and explaining things clearly. Probably a LONG time before we are buying again, but would highly recommend BMW Northwest for a great buying experience More

Extremely professional and knowledgeable staff willing to help with all your needs. I would recommend this dealership to any BMW owner in the area. help with all your needs. I would recommend this dealership to any BMW owner in the area. More

I was very pleased with everything. I was very satisfy with the outcome of my appointment. Everybody was extremely nice. I was very satisfy with the outcome of my appointment. Everybody was extremely nice. More

Adriana was courteous and professional. Also technician provide video feedback. Overall pleasant experience and timely. Also technician provide video feedback. Overall pleasant experience and timely. More

I had a wonderful experience at BMW Northwest! Jimmy Brown is absolutely the best sales person I’ve ever encountered. He listened to my interests and got creative to make sure I not only got wha Jimmy Brown is absolutely the best sales person I’ve ever encountered. He listened to my interests and got creative to make sure I not only got what what I wanted, but then some. He’s so laid back, no pressure what so ever!! The whole experience was super easy and it’s all because of Jimmy’s attention to me and making sure I was taken care of. Thanks Jimmy!!! More

Austin Lautenslager was very welcoming and outstanding with the way he was treating me. The final results could not be anything more but perfect and I would like to thank Austin with the help of my visit with the way he was treating me. The final results could not be anything more but perfect and I would like to thank Austin with the help of my visit to the BMW Dealership. More

Service was fast smooth and effortless. Free Uber from dealership to home, and dealership was on point and helpful. Pricy but you pay for what you get. Certainly recommended! Free Uber from dealership to home, and dealership was on point and helpful. Pricy but you pay for what you get. Certainly recommended! More