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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.8
811 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 811 reviews

March 03, 2025

Z4 in for VANOS bolt recall. car was kept overnight, Toyota loaner provided. All is good More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
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Mar 03, 2025 -

BMW Northwest responded

We are glad to hear that you are satisfied with your recall here at BMW Northwest. Thanks for the review!

March 03, 2025

Very professional and friendly. Good communication the whole time the vehicle was in their shop. Highly recommend. More

by arekayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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Mar 03, 2025 -

BMW Northwest responded

Arekayel, thank you for recommending BMW Northwest! We're delighted to hear that our team provided professional and friendly service throughout your visit. If there's anything else we can do for you, just let us know!

February 19, 2025

Great personal service, quick response time and kept me well informed. Rich knew his stuff. More

by darrenparsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Feb 20, 2025 -

BMW Northwest responded

Thank you for your confidence in Rich and BMW Northwest, Darren!

February 18, 2025

Luke was extremely helpful and a pleasure to work with. Took care of my wife’s car needed maintenance and recalls. More

by mikelobets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, service advisor
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Feb 18, 2025 -

BMW Northwest responded

We're delighted to hear that Luke provided such helpful service for your wife's car at BMW Northwest. Thank you for sharing this positive experience with us!

February 12, 2025

Service writer courteous. Work was done as ordered. I like the video that was sent after oil change service. Appreciated that I was given a loaner car. Only disappointment More

by bllnmill56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Justin
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Feb 12, 2025 -

BMW Northwest responded

Thank you for sharing your experience with BMW Northwest! We're glad to hear that the service was courteous and that you appreciated the video update and loaner car. We apologize for not meeting expectations regarding washing and vacuuming this time, but we'll make sure to address it in future visits.

February 11, 2025

Nice facility, clean, comfortable, friendly, very good service, and willing to negotiate prices for the vehicle I bought. I would recommend to my friends. More

by Lgtran
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor , Jimmy Barber
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Feb 12, 2025 -

BMW Northwest responded

Thank you for the recommendation! We're delighted to hear that you had a positive experience with our team at BMW Northwest. Enjoy your new vehicle, and we look forward to welcoming your friends in the future!

February 10, 2025

Rich Knoll my service advisor is phenomenal. Outstanding service, kept me informed throughout. BMW Northwest service Department is Tops. Thank you! More

by Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Knoll
Report | Print
Feb 12, 2025 -

BMW Northwest responded

We're delighted to hear that Rich provided outstanding service and kept you informed throughout your visit at BMW Northwest. Thank you for recognizing our team's efforts, we appreciate the support!

February 08, 2025

This is the best customer service I have ever received at any dealership. I’m only there for five minutes. My loaner vehicle is ready and the next day they call me. Everything is just so fast. It’s amazing. More

by Jdrivera01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Feb 10, 2025 -

BMW Northwest responded

We're delighted to hear that you had such a speedy and efficient experience with us at BMW Northwest! Thank you for sharing your positive feedback, and we look forward to serving you again.

February 07, 2025

Got in, got out, got on with life. Had to wait a little when I arrived but it was easy. More

by SurveyHater
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
Report | Print
Feb 08, 2025 -

BMW Northwest responded

We're delighted to hear that your BMW Northwest experience was a smooth success! Safe travels, and we'll see you next time.

February 04, 2025

This dealership ; but especially the service department, went out of their way to accommodate me. More

by Bev3785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 04, 2025 -

BMW Northwest responded

Thanks so much for your feedback. We look forward to your next visit to BMW Northwest!

Feb 05, 2025 -

Bev3785 responded

Thanks for everything!!

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