BMW Northwest
Fife, WA
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Phenomenal service from BMW NW, Luke Kelly was great at getting me in and out without any problems and I appreciate the attention to detail provided in the short video inspection of my car. It was the firs getting me in and out without any problems and I appreciate the attention to detail provided in the short video inspection of my car. It was the first visit of many more to come. Thank you More
On 10/27/2025 I Purchased a 2016 750i x drive remotely from Illinois. Kevin Lambert handled the sale and made everything as smooth as possible, and overall I am pleased with the car. The reasoning behind from Illinois. Kevin Lambert handled the sale and made everything as smooth as possible, and overall I am pleased with the car. The reasoning behind the 2 stars reduction. I inquired about the car before they had any pictures posted. Keven assured me everything was up to spec. and the car was showing some minor curb rash. He then sent me a few videos and everything was looking beautiful. Upon receiving the car I noticed the passenger mirror is broken, and revisiting the video knowing what to look for it was clearly broken before sale. -1 Star. Also, I was assured the vehicle went through a full reconditioning before sale, but upon arrival I see that it is due for an oil service in 2 months. I would not recommend purchasing from this dealer remotely, You may have better experience in person. More
We have purchased cars from many dealers over the years and BMW Northwest was by far the best overall experience. The sales people were very helpful and patient. They respected our time and everyone invo and BMW Northwest was by far the best overall experience. The sales people were very helpful and patient. They respected our time and everyone involved in the sales process did exactly what they said they would do. No surprises. More
Engaging in all areas of customer service. Service Representative Richard Knoll has always been informative and knowledgeable and most importantly available. Service Representative Richard Knoll has always been informative and knowledgeable and most importantly available. More
Austin’s service is always excellent! He thoughly reviews scope of work to be done and answers any questions I have. In addition the loaner vehicles are always in great shape and the st He thoughly reviews scope of work to be done and answers any questions I have. In addition the loaner vehicles are always in great shape and the staff very helpful. More
Requested service for "EGR Extended Warranty" and received a 12 point inspection for tires and DPF for $317.92 with no ref. to EGR Warranty. received a 12 point inspection for tires and DPF for $317.92 with no ref. to EGR Warranty. More
BMW NW exceeded all of our expectations, same day service, on time, service video provided by our tech including an inside out clean & wash, no surprises. This is the definition of service…outstandin service, on time, service video provided by our tech including an inside out clean & wash, no surprises. This is the definition of service…outstanding! More







