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BMW Northwest

Fife, WA

4.7
708 Reviews

4011 20th St E

Fife, WA

98424

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Showing 708 reviews

March 01, 2024

Excellent service. Timely updates. I was very pleased with my service person, Gage, as he went above and beyond to provide reassurance regarding the repairs needed. More

by lehatton54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Mar 01, 2024 -

BMW Northwest responded

We're glad to know you had an excellent experience with Gage and our team at BMW Northwest. Thanks for highlighting our commitment to 5-star service!

February 27, 2024

Always very friendly and efficient. Rich is a great customer service representative. Have been doing business with Northwest for over 40 years. Highly recommend. More

by yorkieliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Feb 27, 2024 -

BMW Northwest responded

We're delighted to know that you've had a great experience with Rich and our team at BMW Northwest over the years. Your recommendation means so much to us, thank you!

February 27, 2024

By far the best service in the 47 years I've needed car repair! Not only did they do the recall work, but included a bumper to bumper check with some repair recommendations and how critical they might be. More

by tjllew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kelly 5 star, Jimmy Barber, Mackenzie Bitz
Feb 27, 2024 -

BMW Northwest responded

We're delighted to know that our service at BMW Northwest exceeded your expectations, especially with the attention from Luke Kelly. It's important for us to provide comprehensive checks and recommendations for every vehicle we handle. Thanks so much for sharing this wonderful review!

Feb 27, 2024 -

tjllew responded

Thanks again! Didn't think a car repair visit could be this good! I bet I'm not the only one that feels this way.

Feb 27, 2024 -

tjllew responded

Thanks again. Never knew service could be this good. Pretty sure I'm not the only one that feels this way.

February 27, 2024

Very hospitable. Welcomed upon arrival. Coffee available. Had to wait for assigned salesman. Located near freeway. More

by marjonbur
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Williams
Feb 27, 2024 -

BMW Northwest responded

Thanks for the review! We're glad to know you felt welcomed at BMW Northwest and enjoyed our amenities. Sorry about any wait time, we'll work on that. Safe travels ahead!

February 25, 2024

I am very happy with my Car,the service, was excellent. My advisor, David Quinn helping me with everything ,very professional , also I was very impressed that I received a video from my inpector Bryan Baraj More

by Mihaela Buzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quinn and Bryan Barajas
Feb 26, 2024 -

BMW Northwest responded

Mihaela, we're delighted to know you had a great experience with David and Bryan at BMW Northwest. We strive for excellent service! Enjoy your new car!

February 25, 2024

Brandon was very professional, he always kept us informed about the service. Great experience. Extremely satisfied. More

by tanorthover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 26, 2024 -

BMW Northwest responded

We're delighted to know that Brandon kept you well-informed and provided a great experience at BMW Northwest. Thanks for sharing your satisfaction with us!

February 19, 2024

My car was serviced quickly. Great communication with the service department staff. Price quoted was spot on. More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Feb 19, 2024 -

BMW Northwest responded

Melanie, we're glad to know your car service experience at BMW Northwest was quick and efficient. Thanks for the positive feedback about our communication and pricing!

February 17, 2024

Good service and polite employees. Good overall business that knows to take care of their customers More

by Russ Deeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
Feb 19, 2024 -

BMW Northwest responded

Russ, thanks so much for leaving BMW Northwest a five-star review! Your positive feedback made our day. See you down the road!

February 16, 2024

Our sales associate Peter made sure we had the best experience possible. He was kind and understanding especially since me and my fiancé had our child with us. More

by Henry.deven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Toska
Feb 16, 2024 -

BMW Northwest responded

We're so glad to know that Peter provided you with a great experience at BMW Northwest. Thanks for sharing this positive feedback!

February 16, 2024

Exceptional service! !! Rich Knoll did an outstanding job, as always. He kept me informed throughout my service appointment. I’ve been a customer since 2003 at BMW Northwe More

by Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll, Jay Senon, Ron Hansen, Allen Deen, Susan Grissom
Feb 18, 2024 -

BMW Northwest responded

We're so glad to know our team has provided top-notch service over the years here at BMW Northwest. Your kind words about Rich's outstanding job are greatly appreciated! Thank you for your loyalty and support, we look forward to seeing you next time!