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BMW Northwest

Fife, WA

4.7
816 Reviews

4011 20th St E

Fife, WA

98424

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Showing 816 reviews

September 21, 2022

It was easy to make a reservation. Service was prompt and staff were courteous. The waiting room is clean and pleasant. The job was done efficiently and I was sent a video of the find More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stanford
Sep 22, 2022 -

BMW Northwest responded

Frank, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

September 20, 2022

Employees are professional, efficient, courteous, timely in every way from making appointment to service completion. More

by brenisphere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stanford
Sep 20, 2022 -

brenisphere responded

My excellent, professional service rep was Jeff Stanford. I mistakenly indicated “Jay” in my 5-star review.

Sep 21, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jeff and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

September 17, 2022

I was truly amazed at the way i was fully taken care of from the beginning , during, and to the end of this experience. Andrew was accommidating, friendly, informative, and very much added a positive and More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 19, 2022 -

BMW Northwest responded

We appreciate your confidence in our team to get the job done. Andrew will appreciate the kind words so thank you for the wonderful review. Drive safely, and we hope to see you back at BMW Northwest!

September 15, 2022

BNW is the best I love the service . The employees is so professional And always answer the questions More

by Livingcleanhomeservices@outlook .com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 16, 2022 -

BMW Northwest responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back!

Sep 16, 2022 -

Livingcleanhomeservices@outlook .com responded

You are welcome

September 11, 2022

They are professional and courteous and helpful They made sure my questions were answered thoroughly More

by sjstors51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie
Sep 12, 2022 -

BMW Northwest responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

September 03, 2022

Courteous,attentive,and professional. An example of what should be expected from a BMW dealership. More

by Jktrafton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich knoll
Sep 06, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

September 01, 2022

I love this dealership, they are so friendly and helpful, will be back again to buy another car. Love it More

by Teppy78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 02, 2022 -

BMW Northwest responded

We will certainly let the BMW Northwest sales team know you had a wonderful time. Enjoy the new ride and thank you for the five stars!

August 18, 2022

Outstanding customer service in the service department. Had to have my car towed in on a Monday morning because it was malfunctioning. They diagnosed the problem and had my car repaired in a little over 2 More

by Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman
Aug 19, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

August 10, 2022

I felt valued and will be coming back. I did think the there was a car wash after the work was completed however my car was not washed More

by Kevin_mcclain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 17, 2022 -

BMW Northwest responded

Kevin, thank you for taking the time to review us! We are glad to hear that you had a successful service experience working with the BMW Northwest team. With regard to the rest of your feedback, we apologize for the mixup regarding your carwash. We want the most for our guests, and I would be happy to speak with you to see what more I can do to help fix things. If you are willing, please don't hesitate to reach out. Best, Jay Senon - Service Manager - 253-896-2502

Aug 17, 2022 -

Kevin_mcclain responded

Hi Jay, that is very kind of you. I really don't need anything but thanks. The car wash thing was probably because I arrived before expected to pick up my car.

August 01, 2022

Rich takes care of you. I will be going back for more services. Thumbs up!! The entire team works together in a very professional manner. Thanks TEAM!! More

by Beamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich in Service Center!!
Aug 02, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Rich and the BMW Northwest team. Drive safely, and we hope to see you back!

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