
BMW Northwest
Fife, WA
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I brought my vehicle in for a recall, a repair that is of no cost to me and I was happy with how I was treated. Everyone was professional and courteous. Then even gave me a courtesy car while my vehicle was no cost to me and I was happy with how I was treated. Everyone was professional and courteous. Then even gave me a courtesy car while my vehicle was in the shop. I didn't expected my car back until monday, but they got it ready to roll late friday night and I was able to pick it up saturday. Overall pleasant experience. More
Excellent customer service. Mt service advisor, Jeff Stanford communicates well and keeps me informed as to progress and completed the work before the estimated time frame. Mt service advisor, Jeff Stanford communicates well and keeps me informed as to progress and completed the work before the estimated time frame. More
David, my service advisor at BMW NW, was an absolute pleasure to work with today. He explained what services were due, the price, and estimated the exact time it would take. Thank you David for your p pleasure to work with today. He explained what services were due, the price, and estimated the exact time it would take. Thank you David for your professional, friendly, and excellent service today! More
David is a rock star Always responds pleasant and very very knowledgeable He does not oversell I totally trust his recommendations He is WHY we buy BMW very knowledgeable He does not oversell I totally trust his recommendations He is WHY we buy BMW More
It was easy to make a reservation. Service was prompt and staff were courteous. The waiting room is clean and pleasant. The job was done efficiently and I was sent a video of the find Service was prompt and staff were courteous. The waiting room is clean and pleasant. The job was done efficiently and I was sent a video of the findings. The serve was completed earlier than estimated. More