BMW Northwest

I love this dealership, they are so friendly and helpful, will be back again to buy another car. Love it will be back again to buy another car. Love it More

Outstanding customer service in the service department. Had to have my car towed in on a Monday morning because it was malfunctioning. They diagnosed the problem and had my car repaired in a little over 2 Had to have my car towed in on a Monday morning because it was malfunctioning. They diagnosed the problem and had my car repaired in a little over 24 hours! More

I felt valued and will be coming back. I did think the there was a car wash after the work was completed however my car was not washed I did think the there was a car wash after the work was completed however my car was not washed More

Rich takes care of you. I will be going back for more services. Thumbs up!! The entire team works together in a very professional manner. Thanks TEAM!! I will be going back for more services. Thumbs up!! The entire team works together in a very professional manner. Thanks TEAM!! More

Particularly in these not-quite-post-pandemic-days, it’s wonderful to deal with a company that prioritizes human-to-human interaction rather than “efficient” digital communication minus genuine listening. wonderful to deal with a company that prioritizes human-to-human interaction rather than “efficient” digital communication minus genuine listening. More

Quick in and out oil change, barely got comfortable in the waiting area and done!!! the waiting area and done!!! More

I had my 2016 X4 in for scheduled maintenance (oil and brake fluid change). Jeff and the service technician were excellent. The video of the vehicle inspection was very insightful too. brake fluid change). Jeff and the service technician were excellent. The video of the vehicle inspection was very insightful too. More

Jeff was courteous and professional and other staff were all on the ball. I wasn’t kept waiting at any stage. My loaner was ready to go; when I came back the loaner return & pickup were smooth as glass. It all on the ball. I wasn’t kept waiting at any stage. My loaner was ready to go; when I came back the loaner return & pickup were smooth as glass. It’s what you imagine service will be like but seldom is. More

Unethical dealer. Brought my M3 in for a safety recall and when I picked up the car I noticed my seat bolster was broken. Left the car with them over the weekend and Brought my M3 in for a safety recall and when I picked up the car I noticed my seat bolster was broken. Left the car with them over the weekend and I finally called them the next Wednesday to get the status. Apparently bad news gets better with age. I was told I would have to pay $700 for something the service department broke on my car. After going back and forth they agreed to pay for the part and I would have it installed elsewhere. I was told I need to compromise! I fail to understand why I would need to compromise on anything. You damaged my car! This dealer will never get my business again. More

Efficient. Trust worthy. Economical. Fast service. You feel like a VIP. Greet you with a smile Trust worthy. Economical. Fast service. You feel like a VIP. Greet you with a smile More