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BMW Northwest

Fife, WA

4.8
920 Reviews

4011 20th St E

Fife, WA

98424

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Showing 920 reviews

July 06, 2022

They made it right. I was worried but they took care of me. Thank you BMW nw More

by ljwyatt176
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Brown
Jul 06, 2022 -

BMW Northwest responded

We're delighted we could provide a good experience here at BMW Northwest! Thanks so much for your support

July 06, 2022

BMW northwest provided an excellent service for on our car , with a ride to a restaurant during maintenance. We really recommend Andrew and northwest BMW. More

by Ed Galfré
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 06, 2022 -

BMW Northwest responded

Ed, thank you for the glowing review! We are so glad to hear that you had a successful service experience working with Andrew and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

July 05, 2022

Fantastic customer service. Working with Annie was a great experience. She kept me in the loop all the way and was knowledgeable, courteous, and professional. Also, Olivia who s More

by Dmusser64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie
Jul 05, 2022 -

BMW Northwest responded

Thank you for the stellar review! We will be sure to tell Annie and Olivia you appreciated their help. If you ever need anything else, don't hesitate to let us know at BMW Northwest!

July 03, 2022

During a time when dealers could take advantage of buyers, and many are, BMW NW is staying true to their approach. Easy process. Actually quite stress free. Rick Lewis is our customer advocate and More

by Eric Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lewis
Jul 05, 2022 -

BMW Northwest responded

Eric, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Rick and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

June 23, 2022

Service is always outstanding and professional. They always do what is required, and they do not skip details. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanford
Jun 23, 2022 -

BMW Northwest responded

Bob, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back!

June 18, 2022

First time to meet Brandon in the maintenance of my car. Explained everything which needs to be done and did an awesome job. Except the car wash and vacuum, didn't do a good job.I shld expect a cleaner job More

by Nel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow 5 star
Jun 20, 2022 -

BMW Northwest responded

Neil, thank you for taking the time to share! We are proud to have Brandon on our team and happy to hear that he went above and beyond to get the job done. With regard to the rest of your review, we apologize for the state of your vehicle upon receiving it and will be sure to use this feedback to improve our practices in the future. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Jay Senon - Service Manager - 253-896-2502

June 15, 2022

Courteous and quick. Love the video sent of the inspection with explanation of the work done. More

by 76vine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Jun 15, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

June 14, 2022

Very helpful and very pleasant. Shane understood my needs and guided me through my choices. More

by Jack.dione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jun 15, 2022 -

BMW Northwest responded

Jack, we're delighted that you enjoyed working with Shane and our team here at BMW Northwest. We thank you for this great rating and review, and we hope to see you again in the future!

June 14, 2022

Friendly and very helpful team members. Welcoming and clean environment. Overall excellent customer service experience. More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quin
Jun 15, 2022 -

BMW Northwest responded

Jo, thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back!

June 07, 2022

Got me in right away and did not hassle me about the Warentee. I was treated with respect and they were courteous at all times. More

by dknoyes
Recommend Dealer
Yes
Employees Worked With
Joshus
Jun 08, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at BMW Northwest!

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