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BMW Northwest

Fife, WA

4.7
828 Reviews

4011 20th St E

Fife, WA

98424

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Showing 828 reviews

March 23, 2021

Dropped my vehicle off on Saturday to get annual service done for an apt on Monday. Was pleased with the outcome and quality of service. My service advisor was Jeffery great service would recommend. They More

by Bmwm007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Service Advisor
Mar 24, 2021 -

BMW Northwest responded

Your feedback means so much to us! Thank you for trusting BMW Northwest with your vehicle!

March 19, 2021

We just purchased a new 2021 BMW X1 from this dealership, BMW Northwest in Tacoma, WA. We dealt with Jimmy Barber & can’t say enough about the level of service he provided. We highly recommend BMW Northwest More

by PaulT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Brown
Mar 22, 2021 -

BMW Northwest responded

Hi Paul - thank you for reviewing BMW Northwest! We're thrilled to hear that Jimmy provided you with top-notch service and we wish you safe travels in your 2021 BMW X1!

March 18, 2021

Thank you so much Andrew Cushman my advisor, was great and awesome beyond words to describe! I will definitely go back they are awesome keep up the great service! More

by jo_sie_camacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman
Mar 19, 2021 -

BMW Northwest responded

Thank you for taking the time to share your experience! We appreciate the kind feedback and are happy to hear that Andrew earned your five-stars. Drive safely, and we hope to see you again at BMW Northwest!

March 11, 2021

I bought a new BMW here and the services by the staff was awesome!!! Very professional and helpful!! Aaron was very patient with me and showing me the new features of my new car!!! I would not go anywhere el More

by teresa.singleton43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Schrenk, Jeff Stanford
Mar 12, 2021 -

BMW Northwest responded

Teresa - Thank you for taking the time to review us! We are very proud of our team, and it is wonderful to hear that Aaron went above and beyond to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back at BMW Northwest next time!

March 11, 2021

Purchasing new car through Costco was simple. Staff were helpful and efficient. Factory order, however, too nearly 4 months. Service department is very dependable, but as expected in any premium car line, More

by GRFUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 15, 2021 -

BMW Northwest responded

Thank you for taking the time to share your feedback. I am happy to hear that you had a smooth purchase experience, but am sorry to see that you were dissatisfied with some of our pricing and wait times. I will share your review with our staff in order to continue the improvement of BMW Northwest. We appreciate your business and wish you many safe and happy miles ahead. If there is anything I can do to assist you going forward, please don't hesitate to reach out to me directly. Thank you, Jay Senon - Service Manager - 253-896-2502

March 03, 2021

My 760i had extensive oil leaks from worn out gaskets in hard to get to places. When the job got too complex, the head mechanic stepped in and worked the problems to completion. After tearing down the pro More

by Erik Swanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Frady
Mar 03, 2021 -

BMW Northwest responded

Erik - Thank you for taking the time to share your experience! It is our goal to deliver efficient and professional service, and it is great to hear that Shane left the right impression. We appreciate your confidence in our team and hope to earn your business again at BMW Northwest!

March 03, 2021

BMW Northwest is highly professional place to maintain my BMW in best condition possible:-) I’m treated personally & with respect. I’m kept informed every step & in details. Transparent financial approach - More

by Alex vonNaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Mar 04, 2021 -

BMW Northwest responded

Alex, we are so grateful for your continued business. Thank you for your kind review and your confidence in our team. See you next time at BMW Northwest!

March 02, 2021

What a great experience buying a vehicle from the BMW Nothwest Darren and everyone there were super friendly and easy to work with! I highly recommend if your shopping for a vehicle check these guys out! More

by Medcalf6263
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren, Chris, Pam
Mar 02, 2021 -

BMW Northwest responded

Thank you for taking the time to share! We appreciate the kind feedback and are thrilled to hear that Darren delivered such a seamless purchase experience. Enjoy your new vehicle, and we hope to see you again at BMW Northwest!

February 28, 2021

Quick and efficient, located the problem fixed it and delivered it in a timely fashion. Fixed problem and cleaned the car. Overall good staff, very professional More

by Jovani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Mar 01, 2021 -

BMW Northwest responded

Thank you for the great review, Jovani! We appreciate your business and are happy to hear that the team delivered such an efficient experience. Drive safely, and we hope to see you again at BMW Northwest!

February 23, 2021

Solid customer service from start to finish. David ensured that I was well taken care of, and made sure I left with a clear understanding of all services performed. More

by Jmurray410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 23, 2021 -

BMW Northwest responded

Thank you for rating BMW Northwest five stars! We love to hear that David took excellent care of you and your vehicle. Happy driving!

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