BMW Northwest

Had my BMW i3 serviced, Shane was my advisor. Went without a hitch. They offered a clean new loaner car. Their video inspection performed by the tech was super slick. A short and sweet 60 second vi without a hitch. They offered a clean new loaner car. Their video inspection performed by the tech was super slick. A short and sweet 60 second video clip of my car’s overall health was awesome! Thanks Shane & BMW NW. More

Virus protocols in place and they seem to take extra care to clean each space as customers leave service area. Very clean and feels comfortable and same. Brandon in service took care of everything. Very p to clean each space as customers leave service area. Very clean and feels comfortable and same. Brandon in service took care of everything. Very professional and quicker than expected. All in all, a very quick and pleasant service call. More

Polite staff, clean facility, easy service, good service advisor. I have used this dealership many times and this is a very good service department. My service advisor Brandon was very thorough and make su advisor. I have used this dealership many times and this is a very good service department. My service advisor Brandon was very thorough and make sure I understood what was being done. They also produce a short video of your vehicle as it is being serviced. That is a very nice addition. More

Mr. Quinn was very courteous and extremely thorough. My questions were answered and he even helped me with information on one of my other BMW’s. I look forward to bringing that one in as well. I will hap questions were answered and he even helped me with information on one of my other BMW’s. I look forward to bringing that one in as well. I will happily recommend Mr. Quinn to family and friends in the future. More

Andrew did an awesome job getting me in and out on a timely manner. Waiting room was clean and seats were sprayed when people left. timely manner. Waiting room was clean and seats were sprayed when people left. More

The online scheduling worked well. The service check was comprehensive and efficient. The staff was, as always, friendly and helpful. The waiting area was very comfortable. comprehensive and efficient. The staff was, as always, friendly and helpful. The waiting area was very comfortable. More

Dave Quinn does a fantastic job for his service clients .Dave does a great job communicating the issues and what needs to be done, it is a pleasure working with him .Dave does a great job communicating the issues and what needs to be done, it is a pleasure working with him More

Excellent customer service. Car returned clean and problem solved. But all text/email contact was a little offputting. Also kiosk check-in shows all in garage your personal info. Last, i must go back problem solved. But all text/email contact was a little offputting. Also kiosk check-in shows all in garage your personal info. Last, i must go back and pick-up disability placard that wasn't in car and I didn't notice till I was going to park my car in a public lot. More

The service at BMW NW with David Quinn exceeds all expectations! He takes the time to have an open and honest conversation about my service! expectations! He takes the time to have an open and honest conversation about my service! More

I don't know about the quality of work, I haven't seen how my car was serviced, but I would like to highly appreciate the work of your employee Elizabeth Scallato ... I also think that the price for servi how my car was serviced, but I would like to highly appreciate the work of your employee Elizabeth Scallato ... I also think that the price for service was is really high .. More