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BMW Northwest

Fife, WA

4.7
828 Reviews

4011 20th St E

Fife, WA

98424

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Showing 828 reviews

February 19, 2021

From the selling of my BMW to me in 2014 to today BMW Northwest has exceeded my expectations. Keep it up and your the model for what a dealer should look like More

by Karl emery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Quinn
Feb 22, 2021 -

BMW Northwest responded

We are so grateful for your years of business, Karl! Thank you for your glowing feedback about BMW Northwest. We look forward to working with you for a long time to come!

February 16, 2021

Reliable and professional - always friendly and fast service. You can count on this team for quality maintenance and excellent customer service. I always leave happy and confident with this service prov More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Feb 16, 2021 -

BMW Northwest responded

We're so lucky to have you as a loyal customer, Kate! Thank you for trusting BMW Northwest with all your repair and maintenance needs. Your confidence in our service team means the world to us!

February 13, 2021

Brandon kept me updated on the service my BMW 328 xdrive diesel S/W required to repair the transmission. After a long time to diagnose the problem they ordered the part, which needed to come from Germany. More

by Theodore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
Feb 15, 2021 -

BMW Northwest responded

Theodore, thank you for taking the time to leave us a review! We couldn't be happier to hear that Brandon took good care of you here at BMW Northwest, and we will be sure to let him know that you appreciate his help. If you and your BMW 328i XDrive ever needs anything else, don't hesitate to come back and see us again!

February 12, 2021

He was really good and kept me in touch from the first moment that he got my car to the day my car was repaired More

by Oronzo De Bellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Service department
Feb 15, 2021 -

BMW Northwest responded

Oronzo - Thank you for coming to BMW Northwest for your repairs! We love to hear that you received communitive service from our team. Hope to see you down the road!

February 11, 2021

Great service and follow up. Able to get me in quickly for new tires and car is running great. Not pushy on other services. That’s nice. More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 12, 2021 -

BMW Northwest responded

Thank you for reviewing us, Aaron! We appreciate your business and are thrilled to hear that you had such an efficient experience working with us. Drive safely, and we hope to see you again at BMW Northwest!

February 10, 2021

Purchasing process was very easy and all of the staff were very professional. The vehicle was detailed and the orientation process was very well executed. I would not hesitate to recommend or purchase an More

by cmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rauschert
Feb 10, 2021 -

BMW Northwest responded

There's nothing better than hearing that our team made car-buying easy! Thank you for giving BMW Northwest your business and five-star review. We look forward to working with you in the future and, until then, safe travels in your new car!

February 10, 2021

We have been very happy and impressed with our XM4 and the quality of service we have received from the time we order to every time we have visit the dealership. Our last appointment to have our plates i More

by christy.terlaje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the names of the people that assisted us., Jimmy Brown
Feb 10, 2021 -

BMW Northwest responded

Christy - This is exactly what we hope to hear! Thank you for sharing feedback about your recent visit to BMW Northwest so that others will know what it's like to be our guest. We appreciate you trusting us with your vehicle and look forward to our continued relationship.

February 04, 2021

If you need a service rep that knows what your vehicle fully requires,.. I highly encourage you ask for Mr. David Quinn. He has restored my faith in dealing with customer service! He’s a great rep! More

by castorenaf325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Quinn
Feb 04, 2021 -

BMW Northwest responded

Thank you for the great feedback! We are very proud to have David on our team and it is wonderful to hear that he has delivered such attentive and knowledgeable service. Drive safely, and we will be sure to pass on the kind words! - The BMW Northwest team

January 30, 2021

Had my BMW i3 serviced, Shane was my advisor. Went without a hitch. They offered a clean new loaner car. Their video inspection performed by the tech was super slick. A short and sweet 60 second vi More

by BMW_B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 01, 2021 -

BMW Northwest responded

Thank you for taking the time to leave us a review! It was our pleasure to service your BMW i3 here at BMW Northwest, and we will be sure to let Shane know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

January 30, 2021

Virus protocols in place and they seem to take extra care to clean each space as customers leave service area. Very clean and feels comfortable and same. Brandon in service took care of everything. Very p More

by Geoff Whistler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 01, 2021 -

BMW Northwest responded

Geoff, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at BMW Northwest, and we will be sure to let Brandon know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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