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BMW Northwest
Fife, WA
819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 11, 2020
Mark Rauschert and the team were great. They took care Mark Rauschert and the team were great. They took care of us very well and made the entire process easy and quick. Best car buying experience I ha Mark Rauschert and the team were great. They took care of us very well and made the entire process easy and quick. Best car buying experience I have ever had. Thank you More
by Gregfrancis42
Employees Worked With
Mark Rauschert
March 23, 2020
I had the pleasure of working with Mark Rauschert and Brandon Barlow. I had purchased a brand new 328i GT in 2014 and had a wonderful experience. When that car was totaled a few weeks ago I was devastate Brandon Barlow. I had purchased a brand new 328i GT in 2014 and had a wonderful experience. When that car was totaled a few weeks ago I was devastated, and tried to find a similar make and model. Porsche of Bellingham had one but didn’t even bother to call me back. I decided to go back to BMW NW and found a 2019 online. I was contacted almost immediately by name, who ran everything through financing. He was super responsive and wonderful to deal with. I decided to go with a 2017 preowned 440i. I contacted Mark who wasn’t in the office but recommended I speak with Brandon. Brandon has the car out in front of the showroom within an hour of my call. He was polite, hard working and I was shocked at how fast I was in an out. I even was able to switch insurance carriers why I waited. The entire team at BMW NW is amazing. I cannot tell you how much I appreciated Brandon’s kindness and how helpful he was. More
by T.Hudson
Employees Worked With
Brandon Barlow
February 14, 2020
Best service from This shop. I have purchased two cars from them already and I am going to keep them in mind whhen the time comes for number 3 m from them already and I am going to keep them in mind whhen the time comes for number 3 m More
by Willvandenberg13
Employees Worked With
Darren hurry, chick in finance, genius chick
February 08, 2020
Major Issues Missed on pre-buyers inspection - We went to BMW Northwest to get a 2008 BMW X5 looked at in considerations to purchase. When the report came back they let us know that there weekend some minor BMW Northwest to get a 2008 BMW X5 looked at in considerations to purchase. When the report came back they let us know that there weekend some minor leaks in the valve cover gaskets and the front brakes needed replaced. In my mind as a husband, I though to myself “no big deal” and “those things can be semi easily fixed.” Plus we are getting a good deal on the car. Approximately 200 miles later, the car shut up coming up to a gas station. We found out the alternator and battery were shot. Still no big deal. We brought it later that week to a local retired bmw mechanic. He said, if I’m being generous, I can do the job for $6800.00. Bmw has missed three alternator, battery, leaking valve stem seals (huge known problems on these cars), the main oil leak which was the alternator oil seal. With out mentioning more, it would take 45 hours off labor and $2500 of parts at the wholesale price of parts to get our car to stop smelling like oil. Conclusion - even though the staff is so friendly and I hate writing this I need to be honest about our experience. Bringing it back to the dealer, all they did was review what problems they foresaw (which was even more). They did not refund us or offer any compensation for our $4,000-$5,000 loss at this point. I would second guess their service department and steer you away from working with their dealership. There are much more honest and accountable ones out there. More
by mikal.eide
Employees Worked With
Charlie - Service Manager
January 05, 2020
family-owned company I've purchased two new vehicles from BMW Northwest, ten years apart. Both transactions went smoothly. I appreciate that BMW NW is family owned. The sa I've purchased two new vehicles from BMW Northwest, ten years apart. Both transactions went smoothly. I appreciate that BMW NW is family owned. The sales people are helpful and professional. Brandon was easy to work with. No high pressure sales here. The facility is also spacious and bright. They have a nice selection of cars. If they don't have exactly what you're looking for, they are happy to help you order. Definitely worth the drive! More
by monstaboo
Employees Worked With
Brandon Barlow
December 05, 2019
My experience at BMW Northwest was awesome. It started with a friendly greeting. It was followed with fantastic customer service based on knowledge and professionalism. The experience ended by closing t with a friendly greeting. It was followed with fantastic customer service based on knowledge and professionalism. The experience ended by closing the deal on a car and a relationship that I expect to be long lasting. I plan on being a loyal customer. More
by jerrydc3
Employees Worked With
Brandon Barlow
December 05, 2019
Easy, no pressure, outstanding staff My last BMW purchase was my 1997 540I, which is one of the cars I traded in for my new X2. Brandon Barlow provided the right level of service and info My last BMW purchase was my 1997 540I, which is one of the cars I traded in for my new X2. Brandon Barlow provided the right level of service and information without pressure. He took us through the experience with ease and confidence. Patrick walked us through all the finance documents in a timely, proficient manner. Aaron, the tech guru expertly showed us features and helped us set up systems. The staff are all 5 star, top notch employees! The reasons for a 4 star vs. 5 star rating are the trade in values and interest rates. The website indicates top value for trade in and the reality was no where near blue book. Interest rates are high compared to market even with outstanding credit ratings. More
by MELANIE
Employees Worked With
Brandon Barlow, Aaron Schrenk, Patrick (finance)
December 05, 2019
buyer since 2016 at BMW northwest. it’s our 3rd car. Always helpful n give you best support n products. Brandon and Ron are my sales man and they offer nothing but the best for your family. Always helpful n give you best support n products. Brandon and Ron are my sales man and they offer nothing but the best for your family. More
by mervz1128
Employees Worked With
Brandon Barlow five star, Ron Hansen
November 17, 2019
Great customer service from both the sales and service departments. The BMW geniuses are truly experts and do a great job ensuring you know how to use all the accessories. Would highly suggest BMW Northwe departments. The BMW geniuses are truly experts and do a great job ensuring you know how to use all the accessories. Would highly suggest BMW Northwest. More
by tasatter
Employees Worked With
Mark Rauschert
October 13, 2019
Sheer Client Pleasure Working with Larry is an amazing experience—as per usual. This is our second purchase with BMW Northwest and each time gets better and better! The ent Working with Larry is an amazing experience—as per usual. This is our second purchase with BMW Northwest and each time gets better and better! The entire family at BMW Northwest makes the client's buying experience fun and educational. Having worked for BMW Seattle, I've seen the difference in how BMW Northwest focuses on client relations. If you just want to buy a car, go anywhere. If you want ultimate driving experience and sheer client pleasure, visit BMW Northwest. More
by Mr. Capili
Employees Worked With
Larry Williams
