BMW Northwest

Recall The Service Manager was informative and clear and solved the Recall issue. He invited me to come to the shop and he would take it from there. When I The Service Manager was informative and clear and solved the Recall issue. He invited me to come to the shop and he would take it from there. When I arrived the people were welcoming and professional even though it was a Recall. I felt welcomed and decided to wait for the work to be done. It was done within an hour. Thank you for your integrity and timely work. More

Excellance at it best. From the time I walked in the door till the time I was out the door, Nothing but excellence and proffessionalizim. Great customer service. Need to tea From the time I walked in the door till the time I was out the door, Nothing but excellence and proffessionalizim. Great customer service. Need to teach some of these other bussinesses about customer care. More

OUR EXPERIENCE BMW NORTHWEST IS IN OUR OPINION THE BEST,FROM BUYING TO SERVICE THEY CATER TO THE CLIENT KEEP YOU INFORMED AND ARE THE MOST PLEASING GROUP OF PERSONNE BMW NORTHWEST IS IN OUR OPINION THE BEST,FROM BUYING TO SERVICE THEY CATER TO THE CLIENT KEEP YOU INFORMED AND ARE THE MOST PLEASING GROUP OF PERSONNEL TO WORK WITH More

Car buying made easy! Purchased our first BMW a few years ago at another local BMW dealership, so expected to get our new BMW from the same dealership. Researched the mode Purchased our first BMW a few years ago at another local BMW dealership, so expected to get our new BMW from the same dealership. Researched the model with the options my wife wanted on line to come up with a fair price. Also, researched the fair trade-in value of her current BMW. With this information in hand, made a trip to the dealership expecting to make a deal. We weren't even close on the price for the new car or what they would give for the trade-in. And they would not negotiate. We walked out. Later that day I called Jimmy Barber on the phone to see what kind of a deal he would make. We had never been to BMW Northwest at it is a substantial drive. Well, we made the deal in about five minutes over the phone. It was even a better deal than I had been expecting. As my wife wanted several options that were not available on the vehicles they had in stock, it was necessary to order the car from Germany. Therefore, it took about three months before we could take delivery. No big deal. Jimmy kept us informed of the progress; build start, build end, ready for shipment and so forth. When it arrived we made an appointment to pick it up, and that was the first time we ever visited the dealership. And what a beautiful facility it was, especially with our car sitting on the show room floor. It arrived exactly as ordered, and the price and trade-in were exactly the same as Jimmy and I had discussed three months earlier. Aaron, the BMW genius with much patients, spent considerable time teaching us about the new technologies, but we will need another lesson. The bottom line is, this was car buying made easy. It took more time to write this review than it did to make the deal. A friend, who also drives a BMW, is in the market for a new car, and you can be sure I will be pointing him towards BMW Northwest. More

No stress buying! Came to BMW to get a new car, just like that..in and out. Very stress free, wonderful customer service, made friends and had coffee with cookies! Spe Came to BMW to get a new car, just like that..in and out. Very stress free, wonderful customer service, made friends and had coffee with cookies! Spent a very short time there and left with an fabulous car. Got a very, very low interest rate too. Overall great experience. A few days later I went back to get new wiper blades and it was the same experience, just for wiper blades! Thank you! More

Best place to buy a car. Our sales person name Kevin was the best sales person i have ever seen before but the guy who worked in finace was rude ans disrespect. Overall we bou Our sales person name Kevin was the best sales person i have ever seen before but the guy who worked in finace was rude ans disrespect. Overall we bought new bmw 2016 and feels great. More

I feel valued as a customer BMW NW clearly stands behind their product and their customers, before and after the sale. The satisfaction I experienced at this store is beyond the BMW NW clearly stands behind their product and their customers, before and after the sale. The satisfaction I experienced at this store is beyond the best. ..way above my expectations. This store consists of friendly professionals who go above and beyond to help you. I would highly recommend BMW NW to anyone either looking to purchase a vehicle or to have service done, I've done both. More

Very satisfied customer I have been a customer since 2009, Dave Quinn has been the best customer service person ever he gives over 100% of him to make sure our needs have bee I have been a customer since 2009, Dave Quinn has been the best customer service person ever he gives over 100% of him to make sure our needs have been met. When I have any questions or problems with our cars I'm confident that he will make sure that our cars will be taken care off. Thank you very much to Dave Quinn!!! More

Could not ask for a better overall experience. My family has purchased a handful of cars through BMW Northwest and we would not consider going elsewhere. Their sales staff is so friendly and helpf My family has purchased a handful of cars through BMW Northwest and we would not consider going elsewhere. Their sales staff is so friendly and helpful, without being pushy. Their service department is professional, straightforward and timely. The loaner car program is outstanding - I've never been stuck without a car while mine is in for service. But beyond sales and service, BMW Northwest is a just a fun place to be. The facility is clean, welcoming and always stocked with fresh coffee and snacks. Not to mention, the showroom always has a cool lineup of new cars on display. I could not imagine a better overall dealership experience! More

Ouststanding! Recently I scheduled a service appointment for my 2012 528i and I could not have been more pleased with the service I received. From the time I arrive Recently I scheduled a service appointment for my 2012 528i and I could not have been more pleased with the service I received. From the time I arrived to my shuttle ride to and from the dealership the level of service was exceptional. My service adviser Keith took the time to answer all of my questions and even gave me some helpful advice for up and coming service needs. As far as I am concerned Keith went above and beyond my expectations and I truly enjoyed the overall experience. Thank you BMW Northwest! More