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BMW Northwest
Fife, WA
825 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 825 reviews
September 09, 2015
An Oil Change But So Much More i took my newly purchased 328i in for service and was blown away at the professionalism towards customers displayed at BMW Northwest. Will return ofte i took my newly purchased 328i in for service and was blown away at the professionalism towards customers displayed at BMW Northwest. Will return often. More
by J.Perry
Employees Worked With
Rich Knoll
September 08, 2015
Bmw service I appreciate the orofesdionalism the care and the accuracy with which my service advisor handles my bmw service appointments I also appreciate the lo I appreciate the orofesdionalism the care and the accuracy with which my service advisor handles my bmw service appointments I also appreciate the loaners that keep me from being late to work or scheduled appointments Bm W Northwest is the best!! More
by Bmw cjw
Employees Worked With
Service Dave
August 18, 2015
Service Review BMW Northwest went above and beyond to make sure that my vechile was up to date on service issues. Great service, great people! I will continue to go BMW Northwest went above and beyond to make sure that my vechile was up to date on service issues. Great service, great people! I will continue to go back there when needed. More
by bergerdsm
Employees Worked With
Aaron Schrenk
August 18, 2015
Outstanding Service! I been taking my 530i for service since I got transfer from Germany. Rich Knoll had provided outstanding customer service (even help me to register m I been taking my 530i for service since I got transfer from Germany. Rich Knoll had provided outstanding customer service (even help me to register my BMW in the US). The quality of service is just outstanding as any service done in Germany BMW dealer. The staff is professional and friendly. The prices are reasonable and quality of parts is original BMW parts. They provide forecast analysis of upcoming services. More
by texmex12
Employees Worked With
Rich Knoll
July 30, 2015
Great Service (and Sales) I've had my BMWs serviced at BMW Northwest since 1999. I just had my X3 in for its last covered maintenance service and everything that was needed got I've had my BMWs serviced at BMW Northwest since 1999. I just had my X3 in for its last covered maintenance service and everything that was needed got done. All the advisors in the service department have been great to work with. If things things didn't get fixed right the first time or there were delays, they made it right and always kept me informed. I've also purchsed 3 BMWs there and it has been a pleasant experience each time. More
by DALEWA
Employees Worked With
Rich Knoll, Keith Vanwinkle
July 24, 2015
Recent brake job(complete) on 2000 528i BMW The recent brake job, (at BMW Northwest), on our ancient 2000 528i sealed the deal for me. The service people performed this complete brake replace The recent brake job, (at BMW Northwest), on our ancient 2000 528i sealed the deal for me. The service people performed this complete brake replacement in just one afternoon, on a Saturday! Perfect!! Unheard of in this day of some automotive shops which close on Saturdays. For my wife and myself, a trip to BMW Northwest, any day, is more of an EVENT than something we HAVE TO DO! A special thanks goes out to Ron Hansen. He is a great asset to this dealership and now, a very good friend. Customers for life. Gary and Mary Schonack Centralia, Washington More
by rainmakers old528i
Employees Worked With
Thanks also to Oscar Cerna for his wonderful attitude in the service department! Good guy..., Ron Hansen
July 22, 2015
Customer-oriented service BMW Northwest has consistently provided outstanding customer service in maintaining my vehicle. Knowledgeable representatives have always responded i BMW Northwest has consistently provided outstanding customer service in maintaining my vehicle. Knowledgeable representatives have always responded in a positive manner to questions and/or concerns. More
by Judy Caviezel
Employees Worked With
Oscar Cerna /I always work with Oscar...he exceeds expectations and I trust his judgement completely.
July 05, 2015
Above and beyond as always I've bought my last 3 cars at BMW Northwest. Gary Edinborough is my guy. He has always been so knowledgeable and easy to work with. I plan to remain I've bought my last 3 cars at BMW Northwest. Gary Edinborough is my guy. He has always been so knowledgeable and easy to work with. I plan to remain a loyal customer for years to come. More
by JohnW
Employees Worked With
Gary Edinborough
July 02, 2015
Outstanding service We traded two of our older bmw's in for newer models, we've always had the best experience from service to sales, everybody was wonderful. Thanks Dam We traded two of our older bmw's in for newer models, we've always had the best experience from service to sales, everybody was wonderful. Thanks Damien Martin.... More
by Angi
Employees Worked With
Damien Martin
July 01, 2015
Great Service I recently purchased my 3 Series from BMW Northwest. I spent time working with Paul in sales and he was not pushy or trying to "hard sell" me on purc I recently purchased my 3 Series from BMW Northwest. I spent time working with Paul in sales and he was not pushy or trying to "hard sell" me on purchasing a car. He was very helpful and patient with me while I worked through my options and then made my final decision. On the day I purchased my vehicle Paul even came and picked me up since I did not have a vehicle at the time and had no other convenient way of getting to the dealership. The entire sales team explained everything to me making things much easier to understand. Overall I had a great experience purchasing my new vehicle from BMW Northwest. More
by 2015 3-Series
Employees Worked With
Paul Mao
