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BMW Portland

Portland, OR

4.5
2,057 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,057 Reviews of BMW Portland

July 13, 2023

Clean building. Poor location way too cramped. While waiting for my purchase I watched baseball in the lobby- love baseball-but the staff decided to watch their so More

by AJ
Recommend Dealer
No
Employees Worked With
No clue
Report | Print
Jul 17, 2023 -

BMW Portland responded

AJ, Thank you for choosing BMW Portland. We appreciate your feedback and will always work to improve for our guests. We hope to create an environment that allows our customers speak freely and address our team with their questions and requests. Should you have ay additional concerns, please give me a call and I will be happy to address them. Robert Rogers 503-548-1202 Service Manager

Helpful
July 13, 2023

Great people with a great BMW product. The iX crushes Tesla for luxury EV finishes. More

by DR.BILLMOREAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Krafsig, Jean Kleser
Report | Print
Jul 14, 2023 -

BMW Portland responded

Hello Dr. Billmoreau, we are glad that you think so, too! Should you ever need anything, please reach out to the BMW Portland team.

Helpful
July 13, 2023

Good communication through the service representative. Availability of loaner car or Uber ride home. Car serviced as planned More

by DOCWISDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Blair
Report | Print
Jul 14, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. Come visit us again soon!

Helpful
July 12, 2023

Easy to work with, friendly staff, they made sure the turnaround time was fast. Made sure all my questions were answered. More

by KBMIXON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Jul 13, 2023 -

BMW Portland responded

Hello there! Thank you for choosing BMW Portland. We hope to serve you again in the future!

Helpful
July 11, 2023

To date, I have never had a bad experience at this dealership. Top notch customer service every time! More

by jennywarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baggs
Report | Print
Jul 12, 2023 -

BMW Portland responded

Jenny, thank you for choosing BMW Portland. We are thrilled to see that you have been satisfied with your experience at our dealership. We look forward to serving you again in the future.

Helpful
July 09, 2023

Quick and efficient. Got the information I needed in a timely manner with a detailed explanation of the situation More

by Anonymous
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Jul 10, 2023 -

BMW Portland responded

Hello, thank you for the positive review. We appreciate your support. Come visit us again soon!

Helpful
July 08, 2023

I've never brought my car here yet they won't stop bothering me. Even after I told them to stop. More

by crforsyth
Service Communication
Recommend Dealer
No
Employees Worked With
Laurel Kessler, David Padgalskas, Rob Rogers
Report | Print
Jul 12, 2023 -

BMW Portland responded

Hello, Thank you for reaching out and bringing this to my attention. I would appreciate the opportunity to assist you in getting taken off our contact lists. Please feel free to give me a call with your information so that we can proceed accordingly. Laurel Kessler 503-226-0380 lkessler@bmwportland.com New Vehicle Manager

Helpful
July 08, 2023

Truly the best experience I’ve had buying a new BMW and this is my third. The process could not have been any smoother, I was in and out in no time. The sales and finance team I worked with was amazing. Th More

by declark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pierce, Greg Zuccarello
Report | Print
Jul 10, 2023 -

BMW Portland responded

Thank you for your continuous support of BMW Portland. It was a pleasure assisting you. Enjoy your new ride!

Helpful
July 08, 2023

Will was great. He kept me informed of the service, he was engaging and super pleasant. More

by JENNIFERBALL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Jul 10, 2023 -

BMW Portland responded

Thank you for the kind words! We will be sure to pass them along to Will.

Helpful
July 07, 2023

Good work. and another 15 words, or perhaps, even more, or even more, if you must insist. More

by jimw7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, David Padgalskas, Rob Rogers, Jean Kleser, James Pierce, Cyril Franke, Kendra Hein, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Jul 10, 2023 -

BMW Portland responded

Thank you for the review, Jim. Come visit the BMW Portland team again soon.

Helpful
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