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BMW Portland

Portland, OR

4.5
2,064 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

November 20, 2012

I went to BMW of Portland to see what i could get as a trade in on my 2000 x5, and to test drive a newer model x5. everyone was very friendly and found me a client advisor right away with very little wait More

by joshua05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Killoigh
September 17, 2012

...very bad, almost shocking experience...went there to buy/lease my first BMW X5 Premium 2013, knowing exactly what I want. They tried first to sell me a X5 available in stock despite my insistence that I More

by christian73
Customer Service
Friendliness
Recommend Dealer
No
Sep 18, 2012 -

BMW Portland responded

I have read your review and I am sorry to hear that you were not satisfied with your recent experience at our dealership. The situation you describe is not indicative of our commitment to exceptional customer service and I apologize. If you would like to discuss your experience further, please feel free to contact me at your convenience. Thank you for your feedback Sincerely, Gregg Randolph, General Manager GRandolph@bmwportland.com

September 16, 2012

I have purchased from Mr. Krafsig on multiple occasions and would not buy from any other sales person (if I can help it). I would and have reccomended David to many of my family members and friends. David More

by SeoulKrusher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Krafsig, David Krafsig
September 15, 2012

Ty was extremely knowledgable helping me pick out my MINI Cooper. He asked the right questions and figured out what features were important for me to have. I am very thankful I listened to him, because I cou More

by M_Elise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 15, 2012

This is our second car purchase from BMW Portland and Ty Vilhauer. We are long-time BMW drivers and (motorcycle) riders and have bought from dealerships across the country. While the BMW dealership networ More

by nlwynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 06, 2012

Ty Vilhauer's product knowledge is exceptional. I came in looking for help with a very obscure question about my M Coupe and he was not only able to get the answer but was able to show me several other fe More

by MCoupeDRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stephens
August 18, 2012

We purchased a new BMW X5 35d on August 15, 2012. The people at BMW Portland made the process so much easier than our past car buying experiences. Our client advisor, Ty Vilhauer, worked with us to locat More

by bherriges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Vilhauer, Yazen Albustany, Guy Belfiore, Yazen Albustany
August 16, 2012

From the moment I sent an email to Ty Vilhauer to the moment I picked up the car, I knew everything would be taken care of. Ty made my car buying experience truly memorable and simple; especially seeing More

by Matthew.Iskra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 16, 2012

Dave Krafsig helped me with the purchase of my very first car. I bought a pre-owned Dodge Neon and he helped me through that process. He took me through the various choices of vehicles available and guided m More

by JillBealeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Krafsig, David Krafsig
August 16, 2012

I have had the opportunity to use David's services a number of times in the past and return to him when in the need for a car dealer. He has always been friendly - never rushing me thru a deal, but maki More

by Jean Magill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Krafsig, David Krafsig
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