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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

June 24, 2023

Professional, on time, and fairly priced. I will always buy and service my bmw’s at BMW Portland. More

by t.fire
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Jun 26, 2023 -

BMW Portland responded

Thank you for the review! It was a pleasure assisting you. We hope to serve you again in the future.,

June 24, 2023

Completed recall work competently. Loaner car was nice, but had some unfortunate issues (oil drip, GPS outdated) More

by Twelve year owner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
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Jun 26, 2023 -

BMW Portland responded

Thank you for the positive recommendation. We appreciate your feedback and will be sure to look into these concerns. Come visit us again soon!

June 24, 2023

I love the people and the exceptional service. I wouldn't trust anyone else with my car. More

by THEKLESERS
Recommend Dealer
Yes
Employees Worked With
Jessie Blair
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Jun 26, 2023 -

BMW Portland responded

Thank you for trusting the BMW Portland team with your car! We always look forward to assisting you. Have a great day!

June 24, 2023

I’m from The Dalles, so I was very pleased with the dealerships willingness to schedule me mid day, with minimal wait time ….Well done. More

by TCOATS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t know the names.
Report | Print
Jun 26, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. We appreciate your kind words. Please reach out to our team if you ever need anything else in the future.

June 24, 2023

Who ever expects a visit to have your car checked out would be a good outing! This was pleasant, professional, courteous and they were great communicators. More

by linda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Jun 26, 2023 -

BMW Portland responded

Thank you for stopping by, Linda! The BMW Portland team hopes to serve you again soon!

June 23, 2023

Very helpful in completing the service in timely manner and providing courtesy vehicle to use while it was being done. More

by Caljr1964
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jun 26, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. It was a pleasure assisting you. Come visit us again soon!

June 23, 2023

Took to long, wasn’t kept apprised and issue wasn’t fixed. Over paid for detail - only thing that worked was the loaner. More

by X4
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service Department
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Jun 27, 2023 -

BMW Portland responded

Hello, Thank you for taking time to provide our team with your feedback. I would appreciate the opportunity to speak with you directly in order to address your questions and concerns. At your convenience, please contact me. Robert Rogers 503-548-1202 Service Manager

June 23, 2023

Michael did a fantastic job communicating what was being done during my service appointment. I am very thankful for his professionalism and honestly he displayed. More

by ZUSELTON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 26, 2023 -

BMW Portland responded

Hello there! Thank you for choosing BMW Portland. We appreciate your support of our dealership. Should you need anything else, please let us know.

June 22, 2023

This is a nice dealership but the amount of time waiting to get help is too long. Also all of the texts that supposedly come from the tech are confusing. I was expecting a text for when my car was done and More

by jhekker
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dylan
Report | Print
Jun 23, 2023 -

BMW Portland responded

Hello, Thank you for taking the time to share your recent experience and highlight the areas of service you feel could be improved upon. Your concerns and satisfaction are very important to our team. Please feel free to reach out to me at your earliest convenience and I would be more than happy to speak with you directly about your visit. I look forward to working with you. Best, Robert Rogers 503-548-1202 Service Manager

June 22, 2023

Awesome friendly quick Was patient with my recall repair which I had been dreading Was patient with my recall repair which I had been dreading for a very long time I felt welcomed and important as a custome More

by GIN.MC2
Recommend Dealer
Yes
Report | Print
Jun 23, 2023 -

BMW Portland responded

Hello Gin, Thank you for sharing your recent service experience. We're pleased our BMW Portland team was able to provide friendly service and take care of your vehicle recall. It was a pleasure working with you. See you next time!

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