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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.7
591 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 591 reviews

August 01, 2025

Nathan is outstanding and provided timely, detailed service updates. He's one of your best! More

by lqhester13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Aug 01, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I am thrilled to hear that you received outstanding service and timely updates during your experience with us at BMW Seattle. Our team strives to provide the best service possible, and we appreciate you recognizing Nathan's efforts. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

July 31, 2025

The part was missing from the last repair. They ordered and fixed quickly. Thank you. More

by moinimehrdad
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jul 31, 2025 -

BMW Seattle responded

Thank you for your feedback! I appreciate your understanding regarding the missing part and am glad to hear that our team was able to resolve the issue quickly. Your satisfaction is important to us at BMW Seattle. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

July 28, 2025

They did a outstanding job, staff was very professional and things were on time with the scheduli More

by toneynj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Van Matre
Report | Print
Jul 28, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you had an outstanding experience with our professional staff at BMW Seattle and that everything was completed on time. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

July 28, 2025

Service was performed as expected. I was kept informed during the process. Staff was informative and courteous More

by fecc1901
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Jul 29, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that your service was performed as expected and that our staff kept you informed throughout the process. At BMW Seattle, we pride ourselves on providing courteous service. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

July 26, 2025

Great service, in and out quickly. My advisor was very personable and the front desk was very professional. Much better than Bellevue! More

by marchbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Jul 26, 2025 -

BMW Seattle responded

March, thank you for your wonderful review! I'm delighted to hear that you had a great experience at BMW Seattle with our service and staff. I appreciate your comparison to Bellevue and am glad we could exceed your expectations. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

July 26, 2025

Nathan as usual did a great job on everything Kept me informed all along the way More

by Robertjones804
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Jul 27, 2025 -

BMW Seattle responded

Thank you! I am thrilled to hear that you had a great experience with Nathan at BMW Seattle. I appreciate your kind words about Nathan and his dedication to keeping you informed. We look forward to seeing you again on your next visit! Sincerely, London Agrawal | General Manager

July 25, 2025

Viet, the mechanic is amazing. He took patience to explain things and took time listening to my concerns. More

by quaintmacarons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viet
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Jul 25, 2025 -

BMW Seattle responded

Thank you for your kind words! I appreciate your feedback about Viet and his dedication to providing excellent service. At BMW Seattle, we strive to address all customer concerns with care, and it's great to hear that you had such a positive experience. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

July 24, 2025

The service is excellent! 5 stars! They’re responsive and helpful. I appreciate the text messaging option too More

by krissiertavares@gmail.com
Recommend Dealer
Yes
Employees Worked With
-Nik Zeynalnia, Andrew Massart, Alvaro Martinez
Report | Print
Jul 24, 2025 -

BMW Seattle responded

Thank you for your wonderful 5-star review, Krissie! I'm thrilled to hear that you had an excellent experience with us at BMW Seattle. It's great to know you found our team responsive and helpful, and that you appreciate the text messaging option. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

July 23, 2025

On time, very curious and excellent work. I am glad I can schedule online and overall process is seamless. More

by Farhad Kasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Zeynalnia
Report | Print
Jul 24, 2025 -

BMW Seattle responded

Farhad, thank you for your wonderful review! I'm delighted to hear that you found our online scheduling convenient and that you had a seamless experience at BMW Seattle. Our team strives to provide excellent service, and your kind words motivate us to keep up the great work. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

July 22, 2025

I’m glad that the full service record for my X5 is on file here. The advisors keep me up to date with all required service and repair requirements. More

by @@@
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jul 22, 2025 -

BMW Seattle responded

Thank you for your feedback! I'm delighted to hear that you appreciate having the full service record for your BMW X5 on file at BMW Seattle. Our advisors strive to keep our customers informed about all necessary service and repair requirements. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

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