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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.6
516 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 516 reviews

June 19, 2025

Received nothing but excellent service from here. Got there at my scheduled appointment time, and Joshua got things rolling immediately! More

by KevinThai17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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Jun 19, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent service at BMW Seattle and that Joshua was able to assist you promptly. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Tony Watkins | Service Manager

June 18, 2025

I always have a great experience there. The place is really clean and nice and service is always great and helpful. More

by jsharpe103192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Andrew Massart
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Jun 18, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review! I'm thrilled to hear that you consistently have a great experience at BMW Seattle. Our team takes pride in maintaining a clean and welcoming environment while providing helpful service. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 18, 2025

Nice facility. Great customer service and everyone is fantastic to work with. The team is very thorough and helpful. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Jun 19, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Scott! We at BMW Seattle are thrilled to hear that you had a great experience with our team and found our facility to your liking. We pride ourselves on thoroughness and helpfulness, and it’s fantastic to know that it made a difference for you. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 17, 2025

Excellent service. Andrew is knowledgeable and a great advisor. The free Uber from the dealership to your home is an added bonus. More

by Susan Martinsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Jun 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Susan! We’re thrilled to hear that you had an excellent experience with us at BMW Seattle and that Andrew was able to assist you effectively. It’s great to know that you appreciated the complimentary Uber service as well. We look forward to welcoming you back the next time you need our assistance! Sincerely, Tony Watkins | Service Manager

June 17, 2025

Good service, helpful staff. Alvaro explained things to me and made the experience easy and straightforward. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jun 17, 2025 -

BMW Seattle responded

Thank you for the wonderful feedback, Chris! I'm thrilled to hear that you received good service and found our staff helpful. Alvaro is dedicated to ensuring our customers have a smooth and straightforward experience. I appreciate your kind words and we hope to see you again at BMW Seattle soon! Sincerely, Tony Watkins | Service Manager

June 17, 2025

BMW Seattle had always treated me and my vehicles with utmost care. Very happy with the service that is provided More

by dhruvmathur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jun 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm glad to hear that you are happy with the service you've received at BMW Seattle. Our team is dedicated to providing the best care for both you and your vehicles. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 17, 2025

Excellent dealership. They are courteous, prompt, and very professional service. I was continue to bring my vehicle to them for his service. . More

by Aram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Jun 18, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We truly appreciate your kind words about our courteous and professional service at BMW Seattle. We’re glad to hear you'll continue to bring your vehicle to us for service. We look forward to providing you with excellent service in the future! Sincerely, Tony Watkins | Service Manager

June 16, 2025

The experience was great. Josh was friendly and professional. Overall, I was pleased with the wait time which was less than two hours. More

by royfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jun 16, 2025 -

BMW Seattle responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at BMW Seattle and that Josh provided you with friendly and professional service. It's great to know that your wait time was shorter than expected. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

June 16, 2025

Always a great experience at the dealership. Nathan Morrisette is always exceptional. Everyone at the dealership is great. More

by jeffcan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Jun 16, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We’re thrilled to hear that you always have a great experience at BMW Seattle and appreciate your kind words about Nathan and our team. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

June 16, 2025

I will say this, in the past I haven't had the best experience with the service team at Seattle BMW. I've been taking my cars (I've had 2 BMWs) here for a few years, something must have changed in the More

by trlaconte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jun 16, 2025 -

BMW Seattle responded

Thank you for sharing your experience with us! I truly appreciate your feedback and am glad to hear that you've noticed improvements in communication and service at BMW Seattle. It's important to us that our customers feel valued, and we're happy that your recent visits have been more positive. We look forward to continuing to provide you with excellent service in the future. Your satisfaction means a lot to us! Sincerely, Tony Watkins | Service Manager

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