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BMW Seattle

Seattle, WA

4.3
469 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 469 reviews

May 28, 2025

I’ve loved this dealership ever since I bought my 330 xi from them in 2003! They’ve kept my car in good working order all these years and they certainly have earned my trust. Very friendly and professiona More

by wendybcarpenter
Recommend Dealer
Yes
Employees Worked With
Josh Logan
May 28, 2025 -

BMW Seattle responded

Thank you, Wendy, for your fantastic review! We truly appreciate your loyalty to BMW Seattle since your 330 xi purchase in 2003. We're glad to hear that our team has kept your car in great shape and earned your trust over the years. It's great to know you enjoy our service videos as well! We look forward to assisting you for many more years to come. Sincerely, Tony Watkins | Service Manager

May 27, 2025

The service at BMW Seattle is always excellent, and my last visit met all my expectations. More

by norente2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
May 27, 2025 -

BMW Seattle responded

Thank you for your kind words! We're thrilled to hear that your experience at BMW Seattle met all your expectations. We strive to provide excellent service and appreciate your feedback. We look forward to seeing you again on your next visit! Sincerely, Tony Watkins | Service Manager

May 27, 2025

Consistent, excellent service over the past 10 years. Thank you Joshua Logan and service team! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
May 27, 2025 -

BMW Seattle responded

Thank you for your kind words, Scott! We truly appreciate your loyalty over the past 10 years. It's fantastic to hear that you’ve received consistent, excellent service from Joshua and our team at BMW Seattle. We look forward to continuing to serve you in the future! Sincerely, Tony Watkins | Service Manager

May 27, 2025

Worked with Malcom who was a great partner, quick to respond, and made everything super easy. He was knowledgeable about the electric offerings, which was what we were looking for. No one was pushy or a More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcom Long
May 27, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience working with Malcom at BMW Seattle. It's fantastic to know he was able to provide you with the information you needed about our electric offerings while ensuring a smooth process. We look forward to assisting you again in the future! Sincerely, Adam Newbold | General Sales Manager

May 27, 2025

Very courteous and helpful! I appreciate the video review of what was done and what needs to be done. More

by Murraynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
May 27, 2025 -

BMW Seattle responded

Thank you for your kind words! We at BMW Seattle are glad to hear that you found our team courteous and helpful, as well as appreciated the video review. We strive to keep our customers informed every step of the way. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

May 27, 2025

I've always had excellent service at BMW Seattle. Scheduling is easy, and the staff is friendly and helpful. The atmosphere is great too! More

by ljamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
May 27, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I'm thrilled to hear that you've consistently experienced excellent service at BMW Seattle. Our team strives to provide friendly and helpful assistance while ensuring a great atmosphere for all our customers. We look forward to welcoming you back on your next visit! Sincerely, Tony Watkins | Service Manager

May 26, 2025

Excellent service all around. Work was high quality, scheduling was smooth, and communication was clear and efficient. The staff are knowledgeable and enthusiastic. Special thanks More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
May 26, 2025 -

BMW Seattle responded

Thank you for your wonderful review, David! I'm thrilled to hear that you had an excellent experience with us at BMW Seattle. It's great to know that our team's professionalism and enthusiasm made a positive impact. We appreciate your special mention of your service advisor and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

May 26, 2025

Had a seamless and great experience! Waited in the service department lobby and was able to work there till my car was ready! More

by anthonynnishat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
May 26, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you had a seamless experience at BMW Seattle and that our service department was able to accommodate you while you worked. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

May 25, 2025

Overall happy with service. However, tire pressures were not checked. In the past, during all my services, even in other brands, tire pressures are inspected. More

by Phoenix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl, Dean Tatro
May 25, 2025 -

BMW Seattle responded

Thank you for your feedback. I'm glad to hear that you were overall happy with the service you received at BMW Seattle. I understand the importance of checking tire pressures and appreciate you bringing this to our attention. Your experience is valuable to us, and I encourage you to reach out directly to discuss any concerns further. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

May 24, 2025

Service and parts departments are always a pleasure to work with. Staff is super friendly and very knowledgeable. Have always had a great experience working with them with my last 2 vehicles. More

by apatterson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
May 24, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I truly appreciate your kind words about our service and parts departments at BMW Seattle. It’s great to hear that our friendly and knowledgeable staff have made your experiences pleasant with your last two vehicles. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

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