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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.7
555 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 555 reviews

July 08, 2025

Service advisor josh made it a smooth and easy process, would recommend him for any BMW needs More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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Jul 08, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Scott! I'm thrilled to hear that Josh provided you with a smooth and easy process at BMW Seattle. Your recommendation means a lot to us, and we look forward to assisting you with any future BMW needs! Sincerely, Tony Watkins | Service Manager

July 08, 2025

After the professional detail service, the car looks brand new. Great staff, They make the client feel important. More

by Larrywstewart01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Alvaro Martinez
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Jul 08, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Larry! I'm thrilled to hear that your car looks brand new after our professional detail service. At BMW Seattle, we always strive to make our clients feel valued. We appreciate your kind words about our staff and look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

July 07, 2025

BMW Seattle never respects MY time, and the car is always overdue. Other than that, things are OK. More

by lorie916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jul 08, 2025 -

BMW Seattle responded

Thank you for your feedback, Lorie. I understand the importance of your time, and I appreciate you bringing this to our attention. At BMW Seattle, we strive to ensure timely service and a positive experience for all our customers. If you have specific concerns, please feel free to contact me directly so we can address them. We value your input and look forward to improving your future visits! Sincerely, Tony Watkins | Service Manager

Jul 08, 2025 -

lorie916 responded

Mr. Watkins, this should not reflec

Jul 08, 2025 -

lorie916 responded

This comment should not reflect personally on the efforts of Mr. Martinez, but on the overall policies of Seattle BMW service. As a woman purchasing her own cars since the late '60's, I still have concerns about how any dealership treats its women customers.

July 07, 2025

I have an Excellent experience at BMW Seattle while oil change and inspection with Alvaro Martinez. More

by edwardbarkhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jul 07, 2025 -

BMW Seattle responded

Thank you for your excellent review! I'm delighted to hear that you had a great experience at BMW Seattle during your oil change and inspection with Alvaro Martinez. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

Jul 07, 2025 -

edwardbarkhu responded

I am very satisfied there is a job done by BMW of Seattle.

July 06, 2025

The service area has put into place discounts on servicing that now make seattle bmw competitive. People are friendly yet professional plus free coffee machine is great for early riser cuztomers. More

by skywebiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone, Alvaro Martinez
Report | Print
Jul 06, 2025 -

BMW Seattle responded

Thank you for your fantastic review! We're thrilled to hear that our service area discounts and friendly, professional staff have made your experience at BMW Seattle enjoyable. We’re also glad you appreciate the complimentary coffee—perfect for early risers! We look forward to welcoming you back for your next service visit. Sincerely, Tony Watkins | Service Manager

July 06, 2025

I have an Excellent experience at BMW Seattle while oil change and inspection with Josh. More

by yunseok.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jul 06, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm thrilled to hear about your excellent experience at BMW Seattle during your oil change and inspection with Josh. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager

July 05, 2025

Seattle BMW’S service center is very efficient from making appointments to being ready when I drop my car off. My car is tea when promised. They keep me advised along the way as to what they found and More

by salonmodello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jul 05, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! We at BMW Seattle are thrilled to hear that you experienced such efficient service from our team. It’s great to know that you found our communication and appointment process smooth. We appreciate your kind words and look forward to assisting you with your future service needs. See you next time! Sincerely, Tony Watkins | Service Manager

July 02, 2025

All aspects from start to finish was seamless. Great communication throughout and after with a troubleshooting question. Thanks Josh!! More

by Erik Moris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jul 03, 2025 -

BMW Seattle responded

Thank you, Erik! We appreciate your kind words and are thrilled to hear that your experience at BMW Seattle was seamless from start to finish. It's great to know that our communication was effective and that Josh was able to assist you with your troubleshooting question. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager

July 02, 2025

Josh did a great job saving the cost of a brake job. They recalibrated the brake indicator to reflect the true measurement of remaining brake life instead of just doing a complete brake job! Thank you More

by Jmrootjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jul 03, 2025 -

BMW Seattle responded

Thank you for taking the time to leave us such a fantastic review! We're pleased to hear that Josh was able to assist you in saving on your brake job while being honest about your brake life. At BMW Seattle, we strive to provide transparent service that meets your needs. We look forward to seeing you again for any future maintenance! Sincerely, Tony Watkins | Service Manager

July 01, 2025

Both Trevor and Josh help me with my recent service on my X3. I’ve dealt with both of them many times before. They are both very professional, nice and accommodating. Love dealing with this BMW dealership. More

by mattieflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Trevor Maehl
Report | Print
Jul 01, 2025 -

BMW Seattle responded

Thank you for your awesome review! We're thrilled to hear that Trevor and Josh provided you with exceptional service for your BMW X3. At BMW Seattle, we pride ourselves on our team's professionalism and dedication to our customers. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

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