"Super nice interior you'd expect at a Beamer dealership...."
Super nice interior you'd expect at a Beamer dealership. Test drove an M2 and had the best experience I've ever had at a car dealer -- and mostly because of the sales rep, Cameron. Having been in the market for several months now and done more test drives than I care to count, I can easily say Cameron was the most pleasant rep I've ever worked with. Most of my encounters at dealerships reinforce the stigma associated with car sales (pushy reps who can't establish social connections and only see people as an ATM to exploit for as much cash as possible); however, Cameron was the polar opposite. The entire experience was based on showing me what the car can do while having pleasant down-to-earth conversation with no pushy questions about what my monthly payment goal is, am I paying cash or financing, how long have I been shopping, etc. I didn't get one single annoying question from Cameron. He read that I simply wanted to test drive the car and do my own research and he respected my wishes. On top of that, after I finished driving, he took over and gave me a fine demonstration of the car's capabilities. 99% of the time I walk away from car dealerships feeling like my intelligence has been insulted with transparent questions that don't benefit me at all, and only provide the rep with info about how he/she can gouge me...and/or I walk away feeling as if my boundaries have been overstepped. However, with Cameron none of that applied. Conversation flowed naturally and he only had my interest in mine, not his. Everything was extremely positive. Super impressed.
And incidentally, I didn't even buy a BMW because I decided to keep my current car and wait out the market as the KBB values started to drop until the supply/demand starts to reverse (and I'm still waiting serval months later) ... but as a former Sales exec for a multi-billion dollar global company (FedEx), I felt the need to take the time to compliment Cameron because I rarely meet sales reps like him who stand out as one of those elusive, hard-to-find auto reps worthy of a solid reputation. Highly recommend him.
"BMW Seattle taught us a lot about used car buying. Had..."
- Dee B
BMW Seattle taught us a lot about used car buying. Had we stopped there too late, we may have missed out on a beautiful low miles car. But the timing of our experience could have landed us a better negotiating deal. Still, we are pleased with the way Shad helped us. Down-to-earth and stayed in touch through all our questions, both in person and on the phone, all the way through. Even reassured us with a new battery. Can't forget the 2 FOB key deal either!!
Rachel from Finance made sure the deal was smooth and quick.
Great showroom too. Reception staff courteous and professional.
"BMW Seattle definitely provides the ultimate experience..."
BMW Seattle definitely provides the ultimate experience of owning a BMW. From buying, owning, and maintaining my car, BMW Seattle went above and beyond to make me feel valued as a BMW owner. The team consistently provided world class customer service which made any service visits easy, pleasant, and delightful.
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