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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

October 19, 2025

Service for my repairs was great! Took about a week and was given a loaner. Thank you! More

by jenseiwert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
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Oct 20, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Jen! I'm pleased to hear that your service experience at BMW Seattle was great and that our loaner vehicle made the process more convenient for you. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

October 19, 2025

They were very good efficient. Loaner car was clean. Everyone in service was friendly and polite. More

by meredithjill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Oct 19, 2025 -

BMW Seattle responded

Thank you for your kind words, Meredith! I'm thrilled to hear that you had a positive experience with our service team at BMW Seattle. It's great to know that you found our loaner car clean and that our staff made you feel welcome. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

October 19, 2025

I'm pleased with the help I received with a problem. London was a great help to fix the problem. Trevor made sure that I received the car as promised More

by jonondrive
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
London Agrawal, Michael Pei, Trevor Maehl, Cory King
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Oct 19, 2025 -

BMW Seattle responded

Thank you for your positive review! I'm glad to hear that London provided great assistance in resolving your issue and that Trevor ensured you received your car as promised. At BMW Seattle, we strive to deliver exceptional service, and your feedback reaffirms our commitment. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

October 18, 2025

Everyone is so helpful and knowledgeable. The only thing is when calling for service department, there is one person that might be angry to the world some days or most of the days. Just be ni More

by Alonzoa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
Report | Print
Oct 18, 2025 -

BMW Seattle responded

Thank you for sharing your feedback! I’m delighted to hear that our team at BMW Seattle was helpful and knowledgeable. I truly appreciate your thoughts regarding the service department and will keep them in mind. We are committed to providing a professional and welcoming experience for all our customers. Should you have any additional questions or need assistance, please don’t hesitate to reach out. We look forward to the opportunity to serve you again! Sincerely, Tony Watkins | Service Manager

October 17, 2025

Service dept is top notch Nik Zeynalyia has taken great care of us for years Video summary of inspection is an enhanced and useful tool Communication is timely and always helpful We will be buying a ne More

by Joe.Monks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalyia
Report | Print
Oct 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Joe! We’re thrilled to hear that you’ve had such a positive experience with our service department and that Nik has consistently taken great care of you. It's great to know that you found the video summary of the inspection useful and that our communication has met your needs. We look forward to welcoming you to BMW Seattle when you're ready to buy your new car next year! Safe travels until then! Sincerely, London Agrawal | General Manager

October 16, 2025

Our service representative was super helpful. I look forward to working with Trevor on our next visit. More

by Noevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Oct 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Noevin! I am thrilled to hear that our service representative was helpful and that you had a positive experience. We appreciate your kind words about Trevor and look forward to assisting you again at BMW Seattle on your next visit! Sincerely, Tony Watkins | Service Manager

October 16, 2025

I am always very well taken care of if anybody reserves half the service I get there’s nothing to complain about More

by cmchristou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Tony Watkins, Dean Tatro, Michael Van Matre
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Oct 16, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Chris! I'm thrilled to hear that you always feel well taken care of at BMW Seattle. Your satisfaction is our priority, and it’s great to know that our service team is meeting your expectations. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

October 15, 2025

Had a great experience with service and tire installation at the dealership. I’ve been to other dealerships out of state and can say BMW Seattle by far was the best. I’ll be coming back here for service and More

by Vvish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Oct 15, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service and tire installation at BMW Seattle. It's fantastic to know that we stood out compared to other dealerships you've visited. We look forward to welcoming you back for your next service or upgrade! Safe travels until then! Sincerely, Tony Watkins | Service Manager

October 14, 2025

I appreciate the attention to detail from Trevor Maehl. Communication is timely and descriptive. Having fresh beverages and good wifi so I can work while I wait doesn't hurt either! More

by Hamilton429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Oct 14, 2025 -

BMW Seattle responded

Thank you for sharing your experience! I'm pleased to hear that Trevor's attention to detail and clear communication at BMW Seattle made a positive impact. I'm also glad you enjoy the fresh beverages and reliable Wi-Fi while you wait—it’s all part of making your visit as comfortable and productive as possible. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

October 13, 2025

The service center, team that greets you when you pull in, front desk and Nik Z all delivered excellent customer service. More

by tlaureen2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia - 5 star rating
Report | Print
Oct 13, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent customer service from our service center team, the front desk, and Nik Z. Your feedback motivates us to continue providing the best experience possible. We look forward to welcoming you back to BMW Seattle soon! Sincerely, Tony Watkins | Service Manager

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