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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

October 07, 2025

I have notjing but GREAT NEWS about BMW Seattle. Clean, Polite, On time, great coffee and drinks. Friendly staff!@ I miss the car wash coupons. More

by netwrkguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
Report | Print
Oct 08, 2025 -

BMW Seattle responded

Thank you for the fantastic review! I'm glad to hear that you had such a positive experience at BMW Seattle. It's great to know that you enjoyed our clean environment, friendly staff, and refreshments. I appreciate your feedback about the car wash coupons and will take that into consideration. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

October 07, 2025

Absolutely great service! The only issue was after the service my floor boards were dirty and I had went the the car wash the day before and vacuumed the entire car. More

by ctdc1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
Report | Print
Oct 08, 2025 -

BMW Seattle responded

Thank you for your review! I appreciate your positive feedback about our service. I understand your concern regarding the cleanliness of your floorboards after the service. We strive to maintain high standards, and your feedback is essential in helping us improve. Please feel free to reach out to us directly if you have any further concerns. We hope to see you again at BMW Seattle! Sincerely, Tony Watkins | Service Manager

October 07, 2025

Nick my Service Advisor helped me diagnose my vehicle and was very helpful throughout the process. More

by braden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Service Advisor
Report | Print
Oct 08, 2025 -

BMW Seattle responded

Thank you for your review, Braden! I'm thrilled to hear that Nick provided you with helpful service during your vehicle diagnosis. At BMW Seattle, our team strives to ensure our customers have a great experience, and it's wonderful to know that Nick made a positive impact. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

October 04, 2025

BMW Seattle has terrific customer service. They were efficient, clear and got me in and out of there quickly. More

by Caricl2003@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
Report | Print
Oct 05, 2025 -

BMW Seattle responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our customer service team at BMW Seattle. Efficiency and clarity are our top priorities, and we're glad to have met your expectations. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

October 03, 2025

Great friendly service and in time delivery. Video presentation of the car inspection helps alot. More

by thedelsol
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Oct 04, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly service and timely delivery at BMW Seattle. I am glad you found the video presentation of the car inspection helpful. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

October 03, 2025

They have always been very professional and made every effort to keep me updated on the status of my vehicle. More

by jeffwhitten59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Report | Print
Oct 04, 2025 -

BMW Seattle responded

Thank you for your kind words, Jeff! I am thrilled to hear that you've had a positive experience with us at BMW Seattle. Keeping our customers updated and providing professional service is a top priority for us. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

September 30, 2025

I’ve worked with Alex for the past eight years, and his performance has always been outstanding—I honestly couldn’t ask for better. My car consistently receives the most honest and reliable service. I’ve a More

by AliG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Rachel O'Sullivan
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Oct 01, 2025 -

BMW Seattle responded

Thank you so much for your feedback! I appreciate your loyalty and am glad to hear about your positive experiences with Alex and Rachel. It's great to know our team is providing you with honest service and a seamless financial process. We look forward to continuing to serve you at BMW Seattle for many more years to come. Sincerely, Adam Newbold | General Sales Manager

September 30, 2025

Great service and friendly people. Good communication all the way through the experience. Would highly recommend More

by cheeker9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Sep 30, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm delighted to hear that you had a great experience with our team at BMW Seattle. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Sincerely, Tony Watkins | Service Manager

September 30, 2025

Fabulous as always, in both sales and service. I know I can count on them. More

by Bmwdiyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
Report | Print
Sep 30, 2025 -

BMW Seattle responded

Thank you so much for your positive feedback! I truly appreciate your loyalty to BMW Seattle, and we're glad to hear that you have had fabulous experiences with both our sales and service teams. We look forward to serving you again in the future! Sincerely, Adam Newbold | General Sales Manager

September 30, 2025

The people at BMW Seattle are fast and reliable. It is my go to place for my BMW i3s needs. More

by n.petru28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Sep 30, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you find BMW Seattle to be fast and reliable for your BMW i3 needs. Your trust in us means a lot, and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

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