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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

September 29, 2025

Intelligent competent staff. Nice option having loner available during service. Only problem is location is further from my home than I prefer. More

by baugh.dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Sep 30, 2025 -

BMW Seattle responded

Thank you for your feedback, Baugh! I am glad to hear that you found our staff at BMW Seattle to be intelligent and competent, and that you appreciated the availability of a loaner vehicle during your service. I understand that our location may not be the most convenient for everyone, but we hope the quality of service makes it worthwhile. We look forward to welcoming you back next time! Sincerely, Tony Watkins | Service Manager

September 27, 2025

I Absolutely love the videos from the technicians! Plus it’s very convenient to get to work after dropping off the vehicle (I work at Boeing Field), and the Uber voucher makes it simple. More

by hdrabicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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Sep 28, 2025 -

BMW Seattle responded

Thank you for the positive feedback! I am so glad to hear that you love the technician videos and find our convenient services, like the Uber voucher, helpful for your commute. I appreciate you choosing BMW Seattle, and we look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

September 26, 2025

No matter the situation, I always feel confident that the people working here will always fix my car. More

by fujimo1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
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Sep 27, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Fujimo! I am thrilled to hear that you feel confident in our team's ability to take care of your vehicle. At BMW Seattle, we strive to provide the best service possible, and it's great to know that we've met your expectations. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

September 26, 2025

Very accommodating when I schedule and come in since I live 90 miles from downtown and try to combine purposes on my trips into the city. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Alvaro Martinez
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Sep 26, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm delighted to hear that you found BMW Seattle accommodating, especially with your travel plans from 90 miles away. Our team always strive to make your visits as convenient as possible. We look forward to seeing you again on your next trip into the city! Sincerely, Tony Watkins | Service Manager

September 25, 2025

BMW Seattle sent a service tech up to Bellingham to take care of a safety recall on my 525xi. Great service, much appreciated! Would have been even better if this had happened sooner than 2.5 years after th More

by Bellingham 525xi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
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Sep 25, 2025 -

BMW Seattle responded

Thank you for your feedback. I'm glad to hear that you appreciated the service provided for your BMW 525xi. Your experience is important to us, and I understand your concerns regarding the timing of the recall. If you have any further questions or need assistance, please feel free to reach out to us at BMW Seattle. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

September 22, 2025

Great customer service and communications about issues and fixes for the services performed and needs. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik
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Sep 23, 2025 -

BMW Seattle responded

Thank you so much, Jeff! I am happy to hear that you experienced great customer service and effective communication regarding the services performed at BMW Seattle. Your feedback is invaluable to us, and we look forward to assisting you again in the future. Sincerely, Tony Watkins | Service Manager

September 22, 2025

Exceptional service from Ryan Driscoll. He responds to questions promptly and resolves issues quickly and efficiently. More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
Report | Print
Sep 23, 2025 -

BMW Seattle responded

Thank you for your feedback! I appreciate you taking the time to recognize Ryan's exceptional service at BMW Seattle. It's great to hear that he was able to assist you promptly and efficiently. We look forward to serving you again in the future. Sincerely, Tony Watkins | Service Manager

September 21, 2025

Communicative, friendly, professional. All the things you’d want and expect from a dealer’s service department. More

by mjbattistoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out gal at the front, though I didn’t catch her name., Alex Long
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Sep 22, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a communicative, friendly, and professional experience with us at BMW Seattle. Your kind words inspire us to continue delivering excellent service. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

September 20, 2025

The BMW Seattle dealership has an excellent service department. I usuallly work with Nathan Morrisette. This time i worked with Trevor Maehl More

by cwalesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Josh Logan, Trevor Maehl
Report | Print
Sep 21, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm glad to hear that you had a great experience with our service department at BMW Seattle. It's wonderful to know that both Nathan and Trevor provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

September 19, 2025

Great service from a great advisor Nik, will continue to bring my BMW to BMW Seattle for service. More

by stanmtoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
Report | Print
Sep 20, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm so happy to hear that you had a great experience with Nik and that you’ll continue choosing BMW Seattle for your service needs. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

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