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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

August 17, 2025

Great people at service department, I have a wonderful relationship with my service adviser, Josh and he always take good care of my needs. Friendly sales department. More

by danstam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Travis, Josh Logan
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Aug 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our service department and your relationship with Josh. It's great to know he takes such good care of you. We appreciate your kind words about our friendly sales team as well. We look forward to seeing you again at BMW Seattle! Sincerely, Tony Watkins | Service Manager

August 16, 2025

The entire team that took care of me at BMW was terrific! Trevor, my service coordinator was extremely helpful and communicative throughout my service. The loaner team could not be better. Victor is fantast More

by Emily Galbraith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Nguyen 5 star, Trevor Maehl
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Aug 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Emily! I am glad to hear you had a terrific experience with our team at BMW Seattle. It’s great to know that Trevor and Victor provided exceptional service and communication. I truly appreciate your kind words, and we look forward to assisting you again in the future! Safe driving! Sincerely, Tony Watkins | Service Manager

August 16, 2025

Disappointed in the dismissive greeting when I came in for service. Service itself was good. I had an 8:00 appointment and had to wait for 25 minutes and left without talking to my service person. Not hap More

by kmganey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I never talked to anyone. That is the problem
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Aug 17, 2025 -

BMW Seattle responded

Thank you for your feedback. I appreciate your insights regarding your recent visit to BMW Seattle. I'm glad to hear that the service itself met your expectations, but I understand that the greeting and wait time fell short. Your experience is important to us, and we strive to make every visit positive. Please feel free to reach out to us directly so we can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Tony Watkins | Service Manager

August 16, 2025

Easy to schedule, pricing OK , timely service. I miss the ability to get rides and no vacuuming More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart, Alvaro Martinez
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Aug 16, 2025 -

BMW Seattle responded

Thank you for your feedback! I'm glad to hear that you found scheduling easy and appreciated our timely service at BMW Seattle. I also understand your concerns about the ride service and vacuuming, and we’ll take your comments into consideration as we strive to enhance our offerings. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager

August 15, 2025

Dealership is nice and clean. Staff is professional and courteous. The complimentary drinks and cold AC were greatly appreciated during the hot weather we got More

by eun.m.chun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik
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Aug 16, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm delighted that you enjoyed your experience at BMW Seattle and appreciated our clean dealership, professional staff, and the complimentary drinks. Your comfort is important to us, especially in this heat. We look forward to welcoming you back soon! Sincerely, Tony Watkins | Service Manager

August 15, 2025

Great company! Always takes care of customers. So easy to work with and very helpful. More

by lclungo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Aug 16, 2025 -

BMW Seattle responded

Thank you for the wonderful review! I'm glad to hear that you had a great experience with us at BMW Seattle. It's our priority to take care of our customers and make the process as easy as possible. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

August 14, 2025

Consistent service and a good experience overall, thanks, Trevor is great and always takes care of me. More

by patricksands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
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Aug 15, 2025 -

BMW Seattle responded

Thank you for your kind words, Patrick! I'm glad that you had a good experience at BMW Seattle and that Trevor took great care of you. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

August 14, 2025

Awesome service teamwork. Wish I’d had someone reconnect my phone, but overall great service More

by sharyacahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
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Aug 14, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced awesome service from our team at BMW Seattle. We appreciate your feedback about the phone connectivity and will make sure to address that for future visits. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

August 13, 2025

Great customer service and attention to detail. BMW Seattle cares greatly about the quality of service they provide. More

by mfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Aug 14, 2025 -

BMW Seattle responded

Thank you for your fantastic review! I truly appreciate your kind words about our customer service and attention to detail. At BMW Seattle, we are committed to providing exceptional service and ensuring our customers have the best experience possible. We look forward to welcoming you back soon! Sincerely, Tony Watkins | Service Manager

August 13, 2025

I have received good service at BMW Seattle and they are conveniently located. The staff is friendly and helpful. More

by thogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Aug 13, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service at BMW Seattle and found our staff to be friendly and helpful. We appreciate your support and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

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