
BMW Seattle
Seattle, WA
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I will say this, in the past I haven't had the best experience with the service team at Seattle BMW. I've been taking my cars (I've had 2 BMWs) here for a few years, something must have changed in the experience with the service team at Seattle BMW. I've been taking my cars (I've had 2 BMWs) here for a few years, something must have changed in the last year...? I was made to feel that my business wasn't important to them...After my last two visits, there has been a big change. Better communication, more appreciation from the service team...overall a "happier" experience. BMWs are not cheap to work on, and it is great to feel like you are appreciated and a valued customer :) More
Dealership is friendly and professional. Waiting area is clean and comfortable. I had an appointment and had to wait about 25 minutes before I met with my technician but service took one thi Waiting area is clean and comfortable. I had an appointment and had to wait about 25 minutes before I met with my technician but service took one third of the estimated time. More
The dealership is fine. Nic is great. I was bummed to see only 2 series cars available as loaners. More variety in loaner cars would be great. Nic is great. I was bummed to see only 2 series cars available as loaners. More variety in loaner cars would be great. More
Clean,courtesy and friendly no pressure sales, honest no games and kept there word on price/delivery and allowed custom ordering amazing experience games and kept there word on price/delivery and allowed custom ordering amazing experience More