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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
731 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 731 reviews

January 01, 2026

Went in for routine maintenance. Communication from the service team was very good throughout the process. Was able to get a loaner due to a recall being performed and that process w More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia
Report | Print
January 01, 2026

Attentive and adaptable to customer needs where a low mileage vehicle needed its initial service. More

by Wchcomms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Alvaro Martinez
Report | Print
Jan 02, 2026 -

BMW Seattle responded

Thanks so much for your encouraging words! I'm excited to hear that you found our team at BMW Seattle attentive and adaptable to your needs. It's important to us that all our customers receive the best service, especially for their low mileage vehicles. I truly appreciate your feedback, and our team hopes to assist you again in the future! Sincerely, Tony Watkins | Service Manager

December 31, 2025

I've had only good experiences with the service department. Nik Zeynalnia has taken good care of me. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia
Report | Print
Jan 01, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Jerry! We're glad to hear that you've had great experiences with our service department and that Nik has taken excellent care of you. We appreciate your trust in BMW Seattle and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

December 30, 2025

I have been going to the BMW Seattle dealership for a number of years and have been very happy with the service there. It’s easy to get to and everyone is very friendly. More

by andrea.mazrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
Report | Print
Dec 30, 2025 -

BMW Seattle responded

Thank you for your kind words, Andrea! I truly appreciate your loyalty to BMW Seattle over the years. It’s wonderful to hear that you’ve been happy with our service and that our team has made your visits enjoyable. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

December 29, 2025

A very busy BMW location, but they seems to be very efficient in getting people checked in and out. I love that they offer Uber to get me to my work and made it frictionless. More

by nighthawkblackpearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Report | Print
Dec 30, 2025 -

BMW Seattle responded

Thank you for your fantastic review! We're glad to hear that you had a positive experience at BMW Seattle and appreciated our efficient service. It's great to know that our Uber service made your visit more convenient. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

December 29, 2025

Seattle BMW is always a friendly and efficient experience to get my car serviced. i More

by gka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Report | Print
Dec 30, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently have a friendly and efficient experience at BMW Seattle for your car servicing. We appreciate your loyalty and look forward to seeing you again for your next service visit! Sincerely, Tony Watkins | Service Manager

December 19, 2025

We had an excellent experience with service advisor Andrew Massart. What a compassionate and understanding man. More

by ashlynrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Dec 19, 2025 -

BMW Seattle responded

Thank you for your kind words, Ashly! I'm thrilled to hear that you had an excellent experience with Andrew at BMW Seattle. His compassion and understanding truly make a difference. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

December 18, 2025

I was greeted immediately upon entering the Service area. I had an appointment for routine maintenance, I was able to drop the keys off at front desk, met with the assigned Advisor and I was on my way. At More

by roserchrds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Dec 18, 2025 -

BMW Seattle responded

Thank you for your review! I am happy to hear you received prompt and efficient service during your routine maintenance at BMW Seattle. It’s great to know that our team made your experience smooth and enjoyable. We look forward to welcoming you back for your next visit. Sincerely, Tony Watkins | Service Manager

December 17, 2025

The best! Competent, attentive, amazing staff that prioritizes outstanding customer service. Always a pleasant experience taking my beloved Bimmer in for a che More

by Mlaws100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Randall Nakamura, Shad Walter
Report | Print
Dec 17, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at BMW Seattle and am thrilled to hear that you always have a pleasant experience bringing your beloved Bimmer in for checkups. We look forward to continuing to provide you with outstanding service. See you next time! Sincerely, Tony Watkins | Service Manager

December 16, 2025

Great place to have my BMW services. The crew were so professional and they finished the service even sooner than the expected time. More

by hossein.hezaveh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Josh Logan, Trevor Maehl
Report | Print
Dec 17, 2025 -

BMW Seattle responded

Thank you for your kind words, Hossein! We're thrilled to hear that you had a positive experience at BMW Seattle and that our team was able to provide efficient service for your BMW. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager

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