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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

August 12, 2025

I have received great customer service from Alex Long, who manages my vehicle maintenance program. Thanks for taking care of my needs. More

by santosc23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Aug 13, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you received great customer service from Alex Long while managing your vehicle maintenance program. At BMW Seattle, we strive to take excellent care of our customers, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

August 12, 2025

Had a good experience fixing the issue with my car. At the beginning I forgot to mention the issue on my car but the guy helping me out with the screw issue had fast response and got it fixed super qui More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Aug 13, 2025 -

BMW Seattle responded

Thank you for your positive feedback! I'm thrilled to hear that you had a good experience fixing your car and that our team was able to assist you quickly with the issue. It's great to know you appreciated our clean facility and friendly staff. We look forward to seeing you at BMW Seattle again! Sincerely, Tony Watkins | Service Manager

August 12, 2025

Service team is great to work with and trustworthy when making service decisions on car. More

by Jmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Aug 13, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you find our service team at BMW Seattle to be trustworthy and great to work with. We appreciate your support and look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

August 12, 2025

Ryan is fantastic service advisor. I’ve been with BMW Seattle for almost 10 yrs and have had wonderful, thoughtful service advisors! More

by Anjel David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
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Aug 13, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback, Anjel! I truly appreciate your loyalty to BMW Seattle over the past decade. It's great to hear about your positive experiences with our service advisors, especially Ryan. We look forward to continuing to serve you well in the future! Sincerely, Tony Watkins | Service Manager

August 10, 2025

Been coming to. the dealership to purchase and for service. Both sales and service are excellent. More

by johnhallam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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Aug 10, 2025 -

BMW Seattle responded

Thank you for your kind words! I appreciate your continued trust in BMW Seattle for both your purchases and service needs. It's wonderful to hear that you've had excellent experiences with our sales and service teams. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

August 08, 2025

Nik reviewed the proposed routine maintenance services and expected charges and completion time, He called me at the expected time to review the work. All was done as promised! More

by maryoliver.mcwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia
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Aug 08, 2025 -

BMW Seattle responded

Thank you for taking the time to leave us such a fantastic review, Mary! We’re thrilled to hear that Nik reviewed the proposed maintenance services and that completion times met your expectations, and that our team delivered on their promises. We look forward to assisting you with your BMW Seattle again in the future. Safe driving! Sincerely, Tony Watkins | Service Manager

August 06, 2025

personable and quick responses from the financial advisor. very satisfied with his services. The staff also provided me with.excellent service. More

by edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic was my financial advisor. He was excellent and gets my five star rating., Stan Toy
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Aug 07, 2025 -

BMW Seattle responded

Thank you for your kind words, Edward! I am glad to hear that you had a great experience with our financial advisor and that our staff at BMW Seattle provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

August 04, 2025

Great customer service and very knowledgeable service team. I have serviced my vehicle there for years and have never been disappointed. More

by hangbao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
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Aug 04, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I truly appreciate your loyalty to BMW Seattle and are thrilled to hear about your positive experiences with our knowledgeable service team. It's great to know we have consistently met your expectations over the years. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

August 01, 2025

Nathan is outstanding and provided timely, detailed service updates. He's one of your best! More

by lqhester13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Aug 01, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I am thrilled to hear that you received outstanding service and timely updates during your experience with us at BMW Seattle. Our team strives to provide the best service possible, and we appreciate you recognizing Nathan's efforts. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

July 31, 2025

The part was missing from the last repair. They ordered and fixed quickly. Thank you. More

by moinimehrdad
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
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Jul 31, 2025 -

BMW Seattle responded

Thank you for your feedback! I appreciate your understanding regarding the missing part and am glad to hear that our team was able to resolve the issue quickly. Your satisfaction is important to us at BMW Seattle. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

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