
BMW Seattle
Seattle, WA
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Fantastic Experience for First Time Buyer As a first time buyer, I was nervous about going into the process without having any experience but once I was put in touch with Mark I knew I was in As a first time buyer, I was nervous about going into the process without having any experience but once I was put in touch with Mark I knew I was in good hands. Mark alleviated all concerns with his customer first approach, detailed knowledge of the inventory, and his attention to meeting my needs. It was fantastic experience working with him as he made the process feel super comfortable and very enjoyable. I will recommend Mark and BMW Seattle to anyone in the market for a new or preowned vehicle because it was obvious this is how he and the dealership will treat everyone coming in the door. More
Five Star! Mark was extremely helpful and patient with me while I decided which car I wanted. Always happy to talk on the phone about financing questions I had Mark was extremely helpful and patient with me while I decided which car I wanted. Always happy to talk on the phone about financing questions I had and super quick at responding to emails. I would absolutely recommend working with him not just for his expertise but because he's a great guy! I look forward to working with him when I purchase another car in a few years. More
Best Car Buying Experience Mark is the best car salesman we have ever had. His knowledge of the car industry is excellent and most importantly, his follow through after the pur Mark is the best car salesman we have ever had. His knowledge of the car industry is excellent and most importantly, his follow through after the purchase is second to none. We've purchased two cars from him already and I am sure there will be more in future. More
Great peowned buying experience! Great selection of inventory and prompt staff. Sales really focus on building a relationship with you and are very knowledgeable about the vehicles. I Great selection of inventory and prompt staff. Sales really focus on building a relationship with you and are very knowledgeable about the vehicles. If you’re in the market for a preowned, the dealership does a good job of showing you the carfax and service records if available. Price was fair after some negotiations. Do expect to pay more for good quality vehicles. Mark was kind enough to follow me to the airport to return a rental vehicle after purchase. Great person to work with if you’re in the market for a bmw. He certainly knows the brand. More
Excellent customer met with experience Mark wasn’t amazing to work with. He made the process quick, easy and painless. Very easy to work with and I will certainly go back to him. Mark wasn’t amazing to work with. He made the process quick, easy and painless. Very easy to work with and I will certainly go back to him. More
Scratches all over my M550i My 2018 M550i got scratches and swirls all over the car from BMW Seattle’s car wash machine. The service manager only offered $250 to fix all the dama My 2018 M550i got scratches and swirls all over the car from BMW Seattle’s car wash machine. The service manager only offered $250 to fix all the damages. It’s really ridiculous because the total estimate for the repairs is almost $4,000. I finally need to file a claim to my insurance company. Don’t service your car here unless you want your car ruined. More
Me stoppard awesome He's the best we've ever meet , thank you so much ...you have our best interest at heart thank u thanks so so much He's the best we've ever meet , thank you so much ...you have our best interest at heart thank u thanks so so much More
Excellent service Michael is a great guy. I was very happy to have bought my 650 from him. Particularly love is informal style, and he is very far from pushy. Highly re Michael is a great guy. I was very happy to have bought my 650 from him. Particularly love is informal style, and he is very far from pushy. Highly recommend him! More
Excellent Experience! This is our second BMW from BMW of Seattle working with Michael Brown. I cannot recommend Michael enough. I specifically requested him since our last This is our second BMW from BMW of Seattle working with Michael Brown. I cannot recommend Michael enough. I specifically requested him since our last experience was so good. Michael was very knowledgeable in answering our many questions that ranged from specific feature comparisons between models to analysis of buying vs leasing. Michael has a calm, professional, customer-service centric demeanor that translates into an excellent buyer experience. If you are interested in a BMW, I highly recommend BMW of Seattle and Michael Brown. More
Great Experience I am on my 5th BMW, my third from BMW Seattle. I have great experiences in dealing with the dealership and my experience with Stanley Ng was great an I am on my 5th BMW, my third from BMW Seattle. I have great experiences in dealing with the dealership and my experience with Stanley Ng was great and up to the standards I've come to expect from them. He was polite and courteous and very knowledgeable about the products. I would definitely return to BMW Seattle and ask for Stanley. More