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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

July 21, 2025

I came in for my yearly service and tires and have to say the service I received from Nik was outstanding. Nik is the reason why I keep coming back as I always feel I am in good hands and fully trust him. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik
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Jul 21, 2025 -

BMW Seattle responded

Thank you for your kind words, Eric! I'm thrilled to hear that your yearly service and tire experience at BMW Seattle with Nik was outstanding. Building trust with our customers is our top priority, and I'm glad that Nik has made such a positive impact. We look forward to seeing you again for your next visit! Sincerely, Tony Watkins | Service Manager

July 21, 2025

Alvaro has been great to work with over the last year or so. He’s great at keeping me posted as to the progress of my vehicle. More

by Ryan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
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Jul 21, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Ryan! I'm thrilled to hear that Alvaro has been a great resource for you and has kept you updated on the progress of your vehicle. At BMW Seattle, we strive to provide excellent service, and it's fantastic to know we've met your expectations. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

July 20, 2025

Excellent ! ! As always. I have used this service center for several years. I have never regretted switching to BMW Seattle (from BMW Bellevue where I purchased More

by strout1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie - Weekend Scheduler, Nathan Morrisette, Josh Logan
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Jul 20, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I truly appreciate your loyalty to BMW Seattle and am thrilled to hear about your positive experiences with our service center. It's fantastic to know that you made the switch and have never regretted it! We look forward to assisting you again in the future. Thank you for choosing BMW Seattle! Sincerely, Tony Watkins | Service Manager

July 20, 2025

Nathan did a great job scheduling, explaining, and assisting. Car was clean and ready to go. More

by rhesik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Jul 20, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with scheduling and assistance at BMW Seattle. We're proud of our team's commitment to providing a clean and ready vehicle for our customers. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

July 20, 2025

Trevor was my service advisor and explained things in detail! He was awesome and professional More

by Molarmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jul 20, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm thrilled to hear that Trevor provided you with excellent service during your visit to BMW Seattle. Our team takes pride in delivering detailed and professional service, and it's wonderful to know that Trevor stood out to you. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

July 20, 2025

This is for the service department, great customer service once you get past the AI robot they have answering the phone and texts. More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Josh Logan
Report | Print
Jul 20, 2025 -

BMW Seattle responded

Thank you for your feedback, Vicki! I'm glad to hear that you experienced great customer service once you connected with us. I appreciate your understanding regarding our phone and text system, and we're always looking for ways to improve our processes. If you have further suggestions or need assistance, please feel free to reach out to BMW Seattle. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

July 19, 2025

A very good experience, Trevor is very helpful and the whole process is very smooth! More

by meixinhao429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jul 19, 2025 -

BMW Seattle responded

Thank you for your kind words! I am delighted to hear that you had a very good experience with us at BMW Seattle. Trevor truly goes above and beyond to help our customers, and we're glad that you found the process so smooth. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

July 18, 2025

Wonderful service, great repairs, friendly service, very helpful in finding a smell source.i would definitely recommend! More

by Lynne.lunsford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person who starred in the video, Alex Long, Josh Logan
Report | Print
Jul 18, 2025 -

BMW Seattle responded

Thank you, Lynne, for the wonderful review! I am delighted to hear that you had a great experience with our service team at BMW Seattle. It's our priority to help our customers, and we're glad we could assist you in addressing the issue. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

July 17, 2025

Outstanding service and sales teams. Very knowledgeable, responsive and ALWAYS customer focused. Always a great customer experience More

by jbahtara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, London Agrawal, Michael Pei
Report | Print
Jul 18, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I am thrilled to hear you had an outstanding experience with our service and sales teams at BMW Seattle. I appreciate your kind words about our knowledgeable and responsive staff. We look forward to serving you again in the future! Sincerely, London Agrawal | General Manager

July 17, 2025

After more than 15 years of service, I am very pleased with Bmw with Seattle. I would recommend you to any of my friends or relatives. More

by Mclaughlin gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Jul 18, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Gary! I am thrilled to hear that you've had such a positive experience with BMW Seattle over the past 15 years. Your recommendation means a lot to us! We look forward to continuing to serve you and your friends and family in the future. Sincerely, Tony Watkins | Service Manager

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